Tales Reviews 10,284

good book and fast delivery, thank you🙏

So easy to find and order books required even for an “oldie” like me!

I have asked not to send the book. No where said it was in English just after buying it. I received the book anyway and no answer

Fantastic book - great service

what can I say -

The books arrive quickly, safe and sound... perfectly priced and I cannot wait to get stuck into a really good read.

Great service and they Had all the books I needed for university would definitely recommend and I will be using them again

The customer service stop responding the email regards to composition fee once I received the products (after long time waiting).

This is an update on my previous review.
I bought e version fron Tales.dk that want working properly on my device and without video clips at all. I had contacted the site and the problem was my device they said!!@!@!.
Now I bought another book whith picture and video clips and it is working superp on my device.
MY ADVICE!! BUY THE EBOOKS OR ANOTHER BOOK FROM THE PUBLISHER OR TRUSTWORTHY SITE OR THE RISK THAT YOU WILL WASTE YOUR MONEY LIKE I DID.

The delivery process was very transparent, and the delivery was prompt. Will definitely use again

My first order was out of stock, so I ordered a different product, which is lost. In both cases, they even weren´t able to inform me about issues.

I placed an order on the 1st of Feb on an "in stock" item. This item prompty became out of stock with an estimated date of the 12th of Feb.

The 12th came and i recieved another email advising me the item would now be in stock on the 20th of Feb.

The 20th came and went and i sent an email to chase.. no response.

I have now emailed 6 times without a response, cancelled my order and requested a refund. None of the emails have been answered and as of today i have still not recieved my refund.

im pretty disgusted you can operate in this way Tales. It is fortunate that this was just a personal purchase, not a gift.

I would advise anyone thinking of using this company to think very hard before pressing the "buy" button.

Super long delivery although they say in between 4-7 days, 9 days later I asked where my order was, they just simply said, sorry we had UK supplier had issues. Still don't know when I will get the order. From their customer service email I had an idea they don't really care about this business and their customers seriously. Pls don't support such business, they need to be illuminated from the market for someone who can do better.

I bought an eversionof ultrasound book and before i played i asked the customer service if the video are included. He answered with citation from the author that video is in included. I bought and then not only videos not working and also the pictures not downloading. When I send him the pictures confirming that he gave me not effective solution and it ended with that my device was the problem. DONT BUY ANY E VERSION OF THE BOOKS. BUY ONLY DIRECTLY FROM THE AUTHOR.

I afsked if the video clips where in , I dont get any clear answer. Only citation from the autor. When a website is Salling something it should be more aware of what is she selling. The program was not working and I got answer that it is working. My money got wasted. From now on only paper books from the author website.

Was collecting a manga and had to use 5 different websites to get them all.. I came to Tales for one Volume and it was the only store that let me down. After two weeks it was still processing, and the item was still listed on the website for sale. Almost 3 weeks later the item was removed from the website and it soon said on my order page delayed and due back in stock in 2 days (my expected delivery date was shortened by 5 days which of course made no sense). That date came and went and my order didn't change except when it passed the expected delivery date it said to contact customer services. I did contact them and got no reply, 2 days later I had enough and cancelled my order. I've seen reviews with the same problem as me. At the end of the day they had an item listed which they did not have or have access to and that is very bad business, I can't recommend this store and I'll never try and use them again.

Edit: As you can see from the reply from "Tales", they listed an item they never had or had Access to, so they tried to push the blame on to the supplier... Funny that, because they had the listing still on their website for weeks, then removed the listing of the item after I ordered it, showing that they could never actually deliver it.... But yet they wasted my time. Good job tales, now get lost and keep up to date with stock you can actually can deliver. (By the way, it took over a week for them to reply to my email and their words were exactly, "I can see you have cancelled the order, which is 'quite understandable'..." Hilarious they used the word "Quite"... Don't use this site.

A bit late delivery, but that is due to the long processing times at the Swedish customs. I got the books,they were packed very nicely,very nice customer support too. Thank you 😊 will order soon again,hope it goes well too.

Excellent service. It arrived after 3 days as promised. Ordering it online was very easy and quick process.

Amazing service, always on time as well as quick delivery. I also always find all the books I need, also in English, which is extremely important to me.