Talkroute Reviews 25

The main reason I started using the business phone system was to keep work calls and personal calls apart. During hectic days, being able to respond from my phone or laptop has been incredibly practical.

I had a weird use case and reached out to support expecting the usual script. Instead, they really listened and helped me come up with a solution that worked. That kind of service is rare. Big fan.

RingCentral was just too much for what we needed. Talkroute gave us a more affordable option with the same core features. It’s been stable, clear, and easy to use across our small team.

Switched from our old provider, now is way easier to manage, and the cost of operation is lower, all the reasons to keep using this service. Keep up the good work!

I reached out with a setup question and got a response very fast, very helpfull!

Talkroute gives you exactly what you need. It's reliable, simple to manage, and doesn't feel bloated with features I'II never touch. Also appreciate that they're not constantly trying to upsell me like other platforms.

I was running everything through my personal phone and it got messy fast. With Talkroute, I have a business line, custom voicemail, and can set hours so I’m not getting calls at night. Total game changer for my sanity.

Before purchasing talk route I talked with them and was told I could use a desk phone. After my number gets ported they tell me no you cannot . So I told them since it is there mistake I want a refund and had my number ported back out to a company that you can use a desk phone. And now they refuse a refund. Because there policy is no refunds. They are a joke stay away.

the only reason it was used, because i had to port my number back out after you gave me miss information. otherwise i would of canceled right away.

We’ve got 4 people working remotely and Talkroute lets us route calls to whoever’s on that day, no matter where they are. It feels seamless to the caller. Plus the voicemail-to-email feature is a lifesaver. It’s taken a lot of stress off our plate.

Had a question about setting up my hours and didn’t expect much honestly. But their team got back to me fast, explained it clearly, and stayed on until I was good to go. Way better support than I’m used to.

I used to give out my personal number for everything. Now I have a real business line with a greeting and extensions. It just feels more professional, and clients notice. Setup was easy, and support was awesome.

I need a business phone for licensure issues but will rarely ever use it and I do not have a website established as I don't need one right now though I do own a domain name. I set up free trial but found you can't do anything with it. So I registered the account but to register it they require you to pay. then after you pay if you want to text you have to go through 10DLC compliance. Of course, you have to pay more for that. Then after you pay for that, TalkRoute requires you to have a website with a privacy policy posted on it. this is not a regulatory requirement, just Talkroute's but of course they don't tell you this until after they have charged your account. So now you have to create a website that meets their requirements even though you will never make any outgoing text on your account and only want it because so many people text instead of call. I don't market or spam or reachout to anyone in my business. I know have spent money for a service I don't have and will have to spend more for a website I don't want just so they can con people out of money. It may be a good service if you are just coming in and buying everything they want you to but they should really tell you up front in one web page what they require and how they operate. You know, like they are requiring you to do even though the regulators don't require it.

And read closely at least one of their 5 star reviews is pasted from an earlier one with a differen tuser name

We checked some major Voip providers but the companies had some hidden fees with them but talkroute was transparent with the pricing and the desktop app is really good because i don't need to pickup my phone.

My experience with Talkroute was very disappointing. During the free trial period, I was not able to make a single call despite trying multiple configurations and troubleshooting steps. After testing the service for 3 days with no success, I decided to cancel. However, to my surprise, they still charged me the full amount.

This company feels like a scam — they advertise a 7-day free trial, but in reality, you're charged regardless. Be warned: once you register an account, you’ll be billed even if you never manage to use the service. The "free trial" is misleading and completely useless.

Talkroute has really delivered. Setting up was quick, and the features are just we needed. The platform has made us more efficient, and our team finds it easy to use. We're really happy with the service.

Talkroute has been a great addition to our business. The platform is really easy to use, and it's super reliable. We haven't had any issues since we started using it, and our communication has never been smoother. It's definitely worth it.

The customer support at Talkroute is top-notch. From the moment we signed up, they were there to help us set up our account perfectly. Their team is quick to respond, super knowledgeable, and really cares about making sure everything runs smoothly. Highly recommend!

Setting up our Talkroute account was super easy, thanks to their amazing support team. They guided us through everything, answered all our questions, and made sure we were comfortable with the platform before going live. We couldn't have asked for a better experience.

Talkroute was very accommodating in price when I needed two different numbers for my businesses.

We have had Talkroute for over 3 years and I could not be happier with the service and support. It is a cost effective way for a small business to have team members working remotely and to effectively manage calls. The few times we've had technical issues, their team has been wonderful to work with, and they fix things quickly.