Placed an order August 2023, nearly £1,500. Then one week later they went into administration,apparently owing over £450,000!! I have tried and tried to contact them, to no avail. They did start tradi... See more
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See what reviewers are saying
Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... See more
Company replied
Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... See more
Company replied
Priced as a top end outdoor sofa, and at first impression really pleased with the quality and overall finish. Looks great and is certainly really comfy. I'm a bit concerned the plastic bracket for the... See more
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Cane Furniture Shop
- Furniture Accessories
- Garden Furniture Shop
- Outdoor furniture shop
About TALOR Home & Garden
Written by the company
We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.
We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.
We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.
Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.
We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.
Take A Load Off, Relax
Shop now, at www.talor.co.uk
Contact info
68, Briar Way, PE253QA, Skegness, United Kingdom
- 020 7947 0780
- sales@talor.co.uk
- talor.co.uk
Love my 2 garden heaters be great for…
Love my 2 garden heaters be great for winter months

Reply from TALOR Home & Garden
My new TALOR Garden furniture is really lovely…
Garden furniture looked really lovely on the TALOR website and I was not disappointed once delivered. My new furniture is absolutely perfect, and just in time for the lovely weather we are having. Comfortable and stylish, really finishes off all the hard graft I’ve put into my garden. Would definitely recommend TALOR.

Reply from TALOR Home & Garden
Very efficient service.
Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery.
Only complaint is that it isn't as comfortable as the old stuff it replaces. Had we viewed it in a shop, we wouldn't have chosen this set.

Reply from TALOR Home & Garden
Would happily order again as my order…
Would happily order again as my order was delivered with faulty chairs & these were replaced within a few weeks

Reply from TALOR Home & Garden
Great service from the minute I placed…
Great service from the minute I placed the order. The furniture is fantastic quality, I had been looking for a long long time and am so happy with my decision.

Reply from TALOR Home & Garden
The furniture is lovely and both…
The furniture is lovely and both comfortable and stylish. Delivery was within the time frames given at the time of ordering.

Reply from TALOR Home & Garden
Great product and not too much building…
Great product and not too much building when it arrived

Reply from TALOR Home & Garden
Great service from Talor from ordering…
Great service from Talor from ordering to delivery. Phoned a few time for an update and calls were always dealt with efficiently and politely. Absolutely love my higold furniture which has had nothing but praise about comfort and style.

Reply from TALOR Home & Garden

Reply from TALOR Home & Garden
Happy customer….
Very happy with the helpful sales staff and the delivery. The pergola has been built and looks even better than I imagined.

Reply from TALOR Home & Garden
Furniture arrived quicker than expected…
Furniture arrived quicker than expected - really easy to put together and extremely comfortable. The delivery process was very simple and arrived exactly when it did. Love that it has a free winter cover - using it daily to keep the sofa clean.

Reply from TALOR Home & Garden
Happy with service and products
Happy with my order and delivery, services team kept me informed about delivery delay of one of my items and arranged delivery in parts so i get the available products as soon as they are available.

Reply from TALOR Home & Garden
Awful service and delivery
Their delivery and customer service is appalling. I received furniture which was not as on the photos and returned it (delivery driver was rude and didn't like the fact it was being returned) and re-ordered a different set. The new set arrived (another afternoon away from work) and the delivery driver couldn't build it, said it was the wrong way around and was not right. It was then handled with no care at all to sling it in the back of the van (the driver actually said he didn't care if it got damaged). When being received back it was built by TALOR and they said it was right despite the box giving wrong dimensions (?). They now want to re-deliver that set but are not prepared to offer any discount for the disruption caused by them. Just awful

Reply from TALOR Home & Garden
Talor Garden Furniture is an excellent company
Talor Garden Furniture is an excellent company with a very good range of outdoor furniture. The furniture is very good quality and the customer care is fabulous. I recommend them wholeheartedly.
Straight forward and efficient to deal with.
Dealt with a minor issue very quickly and efficiently. Have recommended to friends.

Reply from TALOR Home & Garden
Good service all round
Good service all round. Our new furniture is great quality, it was delivered and assembled quickly.

Reply from TALOR Home & Garden
Love my new sun lounges good quality…
Love my new sun lounges good quality good communication would use them again

Reply from TALOR Home & Garden
Great Customer Service
Item was great and arrived as described and within the timelines advised.
Unfortunately item was slightly damaged on delivery however Scott from the Customer Service team I couldn’t fault. Prompt, polite, didn’t have to wait days for a reply and resolved the issue immediately. A great addition to the team.
Star lost only because item arrived a little damaged.

Reply from TALOR Home & Garden
Great modern garden furniture
Really like our new garden furniture - very modern and appears to be well made.
Delivery was good, quick and good customer service.
A couple of cons about the furniture itself:
- Once the seat cushions are on, the chair arms are a bit low.
- The teak stain runs a bit in the rain (to be expected as we didn't want to bother with a cover, and just don't push the chairs fully under the table)
- It took quite a while to assemble.
Otherwise / in general, very content! :)

Reply from TALOR Home & Garden
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