Tamar Telecommunications Reviews 

2,230
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

No way to cancel or terminate services with Tamar, other than lengthy calls, yet you can sign up and pay in the blink of an eye!!

Company replied

Rated 5 out of 5 stars

Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re sav... See more

Company replied

Rated 5 out of 5 stars

I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional ca... See more

Company replied

Rated 5 out of 5 stars

Simple and efficient products. Great customer service. Have had a virtual phone number through Tamar Telcom for 8 years. It was easy to set up and has been totally reliable. Any queries I have had... See more

Company replied

Company details

  1. Telecommunications service provider

Information provided by various external sources

Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(2,230)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company to support your business communications

Have been with Tamar since I started my business over nine years ago.
Their customer service is excellent. Every person I've spoken with is polite, and very knowledgeable.
They are extremely patient with the questions and queries I ask.
Their pricing structure is reasonable and I cannot recommend this company enough.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Didn't even get up and running

We have cancelled our subscription as we were trying to set up the system, ran into issues and had a really unhelpful gentleman on the phone, after 3 days if being unable to get it to work we were being harangued for a review for something that still was not functioning, we went elsewhere and within the hour we were fully functioning with great customer service. No refund offered! It is a shame as in paper it sounded really good.

4 February 2025
Rated 5 out of 5 stars

Good but expensive

I have a 191 and 0800 number with them. The service is pricey compared to others but their customer support is good and they’ve helped me to setup the virtual switch board and mailbox. All calls are being forwarded to my mobile and I can make outgoing calls via the app.

4 March 2024
Rated 5 out of 5 stars

It's a quick easy and effective way to…

It's a quick easy and effective way to have a contact number without being tied down to a handset. Brilliant for anyone who is on the go and also great for a new start up business. It's helpful that you can later but the number if need be. It's been a very useful tool. Very fast service.

31 January 2025
Rated 4 out of 5 stars

Happy customer

I’ve used these guys for several years now and have always found their customer service to be excellent. Their products are good value for money, although the customer dashboard could be a bit more user friendly in my view. That all said, I’m a happy customer and would recommend them.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Attentive, friendly and knowledgeable.....

We have only just joined Tamar Telecommunications but the initial start-up process was smooth. I had a question and phoned them and the staff were attentive, friendly and knowledgeable. It's a great start and they're recommended on this basis. Thankyou Tamar

11 November 2024
Unprompted review

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