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Tanner Reviews 

1,191
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they are very happy with the incredibly fast shipping, highly competitive pricing, and the impressively extensive selection of hardware products available on the website. People also mention that the ordering process is remarkably simple, the platform is very easy to navigate, and the support team is responsive when questions arise. However, some customers also noted occasional delivery delays, unexpectedly long wait times, or missing status updates regarding their shipments. A few other people experienced frustrating issues with incorrect items arriving in the mail or receiving damaged packaging that required replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of items like bolts... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items are shipped... See more

Order

Customers had positive experiences with order, highlighting that the ordering process was simple and fast... See more

Price

Users describe positive interactions with price, frequently highlighting very competitive rates, fair costs,... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and very responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well done, Tanner. Wide selection of fasteners at the best prices I could find. Placed the order online but had questions which were helpfully answered by customer service. Will definitely continue t... See more

Company replied

Rated 5 out of 5 stars

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more

Company replied

Rated 5 out of 5 stars

This was my first visit to Tanner Bolt. I purchased some Dewalt hot dipped galvanized expansion bolts. Shipping was super fast and their prices are very competitive. Looking at their site, they have a... See more

Company replied

Rated 5 out of 5 stars

First time ordering with these guys. It was a good experience. Wish they had a freight allowed order limit. They ship quickly.

Company replied


Company details

  1. Fastener supplier
  2. also in
  3. Construction company
  4. Hardware Shop
  5. Industrial equipment supplier
  6. Protective clothing supplier
  7. Safety and work wear

Written by the company

Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.

Tanner - Fasteners & Industrial Supplies

Written by the company

Committed to excellence in service, product & knowledge
We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,191)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice fasteners

Nice fasteners. Putting a deck on my snowmobile trailer.

10 June 2026
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Wonderful Experience

The customer service with Tanner Bolt was exceptional. Charlie was very responsive to my emails, and even called me personally to make sure that we were given excellent service. We will definitely keep them in mind for future fastener needs.

9 June 2026
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Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars

Great service

Great service, shipping was extremely fast, and their prices were the best.

20 May 2026
Unprompted review
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Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Checked things out online and it was…

Checked things out online and it was easily navigated and found what needed quite easily! Then I placed a call as we needed to know if in stock as we needed it soon. They didn't have them at that moment but they checked it out and found it was to be in within 3 days and then could ship to us.....everything worked out Great and we received! The help was perfect!! Thank you and I will be back!

27 May 2026
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Great Pricing

Great Pricing. Fast Shipping Excellent communication

28 May 2026
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

The whole transaction was very smooth…

The whole transaction was very smooth your site is easy to navigate,prices are fair and communication with customers is very good! My order was received on time! Thanks

3 June 2026
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Tamper proof screws

Found the item I needed and it was delivered very fast. Should keep everything secure.

2 June 2026
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Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Fast and great quality

Fast and great quality

30 May 2026
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 1 out of 5 stars

order never received company still…

order never received company still hasn't called me back

30 May 2026
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Reply from Tanner

Hi there, thank you for bringing this to our attention. We're sorry for the frustration. Our records show that your order was delivered on 6/2/26. We've shared this with our team for review.

Rated 5 out of 5 stars

Ease to find the material that I need…

Ease to find the material that I need and the availability.

21 May 2026
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Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

great service

21 May 2026
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 5 out of 5 stars
Tanner logo

Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Always have what I need at a compatible…

Always have what I need at a compatible price.
Shipping on time

22 May 2026
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

Order was prompt with shipping

Order was prompt with shipping. Contents were correct.

21 May 2026
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Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Order came next day

Order came next day. Got updates on order from acknowledging order to door step. Outstanding!

20 May 2026
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

Speed and selection that's why I am here

The only place you can get the full selection of powers spike concrete anchors with quick shipping. Tanner bolt is my go to!

13 May 2026
Tanner logo

Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

You had exactly what I was needing and…

You had exactly what I was needing and at the best price! Can't beat that.

7 May 2026
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

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