TanOrganic Reviews 

1,487
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Pretty awful experience. I saw the ad on a holiday flight, and I’m very pale so avoided the sun in favour of a fake tan. I’ve tried other providers previously. I watched a YouTube video. I fo... See more

Rated 5 out of 5 stars

Absolutely love TanOrganic tanning oil! I have very fair skin and most tanning products just look very fake. I could hardly believe it the first time I tried it; lovely natural glow and No streaks... See more

Rated 5 out of 5 stars

Tan Organic has been my favourite brand for tanning oil since 2018! As soon as I started using their products, in fact- I can’t use anything else! The colour matches my own real tan in the summer t... See more

Company replied

Rated 5 out of 5 stars

1st time ordering direct through the Tan Organic website, usually I'll purchase in Boots or Dunnes Stores. I found out you can buy refills for the oils & creams that I didn't know about. 200ml oil ref... See more

Company details

  1. Corporate office
  2. Cosmetics Industry
  3. Cosmetics shop
  4. Cosmetics wholesaler
  5. Tanning salon

Written by the company

The world’s first & only Eco Certified, Organic Self-Tan Brand We fight for healthy, nourished skin and a happy planet. We are both science and nature, every product we make is packed with love, passion and considered ingredients. We are passionate about being good to our planet, we will always be kind to it and make the most of its natural, enriched ingredients. We will never compromise on quality and our commitment to effective innovation and kindness to all TanKind is our business integrity. To us, people and the planet come first before margins, and our team is dedicated to delivering a little bit of sunshine in every bottle. Our products are packed with goodness and our people packed with kindness and gratitude.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,487)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products love the tan especially…

Great products love the tan especially with my eczema skin. I received a faulty bottle - pump wouldn’t work, excellent customer service sent replacement without an issue, thanks so much to Cinzia for the help.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I got a product at a super price on the tenner Tuesday offer. However, the bottle had a small leak, probably got a fall during transport. I got onto their customer support, sent them a picture of the leaking bottle. and was sent a replacement without quibble. Great customer service. Love all the clean products.

19 November 2024
Unprompted review
Rated 4 out of 5 stars

A lovely light face serum

A lovely light face serum and I like the glow it provides. If you have dry skin (like me) I would add a moisturiser as well as it is a little drying.

23 October 2024
TanOrganic logo

Reply from TanOrganic

Hi Aoife,

Thank you so much for your review.
We're delighted that you love our Anti-Ageing Facial Tan Serum.

Thank you also for the tip to add a moisturiser. We'd also recommend gently exfoliating once a week for improved moisturisation and tanning.

Sending you positive thoughts and gratitude from team TanKind.

Very best,
Rashmi

Rated 5 out of 5 stars

Lovely product

The website is quite easy to use and the products are reasonably priced and so lovely to use. And they are not tested on animals.
And delivered promptly as well!

21 October 2024
Rated 1 out of 5 stars

Ordered my tan organic six days ago it…

Ordered my tan organic six days ago it still hasn't even been dispatched yet I am going away in a few days. I am very disappointed.

2 November 2024
Unprompted review
TanOrganic logo

Reply from TanOrganic

Hello,

Hope you're well and safe.
We're so sorry you had a disappointing experience with us this time, and thank you for letting us know.

There was a delay in processing your order due to a technical glitch, hence the delay in dispatch. Our customer service team got in touch with you by email at the earliest and we hope you've received your order. Once again, we're sorry about the delay and hope that you'll give us an opportunity again.

Sending you positive thoughts and gratitude from Team Tankind.

Very best,
Rashmi

Rated 5 out of 5 stars

Tanning oil and lotion

Beautiful glow and long lasting tan. I have been using tan organic oil and lotion for sometime now I love them both. The lotion gives me a tan on my body that lasts up to 7 days. The oil is lighter and easy to use and I use this on my face and as a top up on my body when I want that extra go. Both products are amazing and I have been using them for a very long time. I recently purchased the moose and will be using that at some point before Christmas. I would thoroughly recommend these products.

27 September 2024
Rated 5 out of 5 stars

Excellent customer support

Don’t hesitate to contact this business if you have any issues with their product. I purchased a bottle of tan with a faulty pump and received fantastic customer service. I love the product it’s a great tan and very moisturising to the skin and the fact that they score high on Yuka for their ingredients is key for me to continue using it.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. Love the whole Tan Organic range, i cant recommend enough. Once you try it, you will want to buy again. I promise

17 September 2024
Rated 5 out of 5 stars

Had to contact customersservice due to…

Had to contact customersservice due to a faulty pump purchased in a store.
I got a very quick and friendly reply from Cinzia who replaced a the faulty product within a few days.
It's my first time using TanOrganic and I'm very happy with the colour and it doesn't have that horrible tan smell.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Execllent Service.So easy to order

Execllent Service.So easy to order, delivered the next day at a very reasonable price. Thanks

28 August 2024
TanOrganic logo

Reply from TanOrganic

Hi Bernie,

Hope you're well and safe.

Thank you so much for your kind review. We're thrilled you like our products and service, this means so much to us. Thank you for being a part of the TanOrganic community, we appreciate you!

Sending you kind thoughts and gratitude from Team Tankind.

Very best,
Rashmi

Rated 4 out of 5 stars

Fast delivery

Fast delivery. Love the product's

27 August 2024
TanOrganic logo

Reply from TanOrganic

Hi Michelle,

Hope you're well and safe.

Thank you so much for your kind review. We're thrilled you love our products and are happy with the delivery. Thank you for shopping and using TanOrganic!

Sending you kind thoughts and gratitude from Team Tankind.

Very best,
Rashmi

Rated 5 out of 5 stars

Great offers excellent products and…

Great offers excellent products and fast delivery.

27 August 2024
TanOrganic logo

Reply from TanOrganic

Hi Heidi,

Hope you're well and safe.

Thank you so much for your kind review. We're thrilled you like our products and service, this means so much to us. Thank you for being a part of the TanOrganic community, we appreciate you!

Sending you kind thoughts and gratitude from Team Tankind.

Very best,
Rashmi

Rated 5 out of 5 stars

Brilliant all round

Fast delivery, amazing products, irish owned,never have any issues

27 August 2024
TanOrganic logo

Reply from TanOrganic

Hi Sarah,

Hope you're well and safe.

Thank you so much for your kind review. We're thrilled you like our products and service, this means so much to us.

Sending you kind thoughts and gratitude from Team Tankind.

Very best,
Rashmi

Rated 5 out of 5 stars

Excellent follow through

I am a regular user of Tan Organic products and I find the website user friendly and always a quick delivery. I did recently purchase the multi use Dry Oil and when it arrived I found that the product had been damaged during the delivery process. I emailed Tan Organics and I received a reply from Cinzia apologizing and they would replace the product. I was very impressed with the reply and prompt delivery of the replacement product. Overall an excellent Customer Service. I will continue to purchase their products.

4 September 2024
Unprompted review
TanOrganic logo

Reply from TanOrganic

Hi Catherine,

Hope you're well and safe.

Thank you so much for your kind review for our website, customer service and Cinzia. I passed it on to her and the team, and they were thrilled! Thank you for Shopping TanOrganic and being a wonderful part of our community.

Sending you kind thoughts and gratitude from Team Tankind.

Very best,
Rashmi



Very best,
Rashmi

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