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Rated 1 out of 5 stars

Purchased over £1100 in Tap XTP Coin a few years back 2023 I logged back in and balance was zero. There explanation? Account fees of €3 per month lol! This equates to around €110 in total f... See more

Company replied

Rated 5 out of 5 stars

With the closing of unregulated exchanges and new rules regarding advertising of crypto platforms people will soon need a regulated exchange to on ramp fiat. TAP Global is the answer: Licenced... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the Tap app! Functionality is excellent, fiat trading exchange rates are the best around. Having a physical card to load up Euros when travelling across Europe is perfect. F... See more

Rated 3 out of 5 stars

totally absent and/or impotent user support. all documents uploaded, all verifications procedures passed.. a month later - nothing works. calling the support every week and getting the same respons... See more

Company replied

Company details

  1. Financial Institution
  2. Money transfer service

Written by the company

Tap puts your money in motion. Trade in real time, access a dedicated account for deposits and withdrawals, and spend anywhere with your Tap card—all while earning up to 8% Cashback. Simple, seamless, and built for you.


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

309 reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

They do not pay for the promotion

You enter the referral link to their website, follow the tedious steps and, since they never ask you to include the referral code, they do not pay for the promotion. The trap is perfect: they announce that if you enter they will give you 2.5 pounds and, when you do and lose more than ten minutes: DNI, Selfie and receipt with your address, it turns out that you are active in your account, but the promised money no this. Then, kindly, when you ask them about cheating the chat, a certain Jon tells you that he can't do anything for you, that you should have entered the code in the process, which should have been well hidden or, perhaps, they never offered it . Company shame.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, easy to use platform.
Suport is fast and helpfull.
Soon the earning feature will be the cherry on top!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Great way to invest into crypto quick…

Great way to invest into crypto quick and easy, on top of this your money is so much safer then with your average bank in my opinion as you have the option to put your money on to your card as and when you want. More people should be aware of TAP and the benefits of it as opposed to using standard banks.

21 July 2022
Unprompted review
Rated 5 out of 5 stars

TAP IS THE FUTURE

TAP IS THE FUTURE
Anybody not already aware had better fasten their seatbelts before researching this amazing product.
You have a fantastic opportuity to become a Titanium Member and gain all of the fantasic benefits associated to it. By simply purchasing and staking for 12 mts 500k of their XTP token, at todays depressed price of BTC it will cost you c£200.
To get the real feel just check out the comparison costs with its competitiors in the market place.
TAP
Free physical card.
At Titanium level offers you the most competitive unbelievable trading costs .6%
If your a traveller 0% FX rates.
Change fee is on TAP for Titanium level users.
Fully regulated.
Earn is fast approaching just waiting for the regulator to tick the box.
Fully insured for any losses, you can sleep at night and dont have to worry about hackers.
Simple to use, hassle free trading and transactions.
I cannot believe some of the above reviews with headings like SCAM, its a total misrepresentation and TAP, they should be campaining to have these false remarks removed. This is a real true business with fantastic fundamentals in place, just use your own common sense or ask the regulator.
There is so much more, ensure to get in early doors with this rapidly growing FinTech platform.
Join the TAP community NOW

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Tap - Breaking Down Barriers & Reaching Milestones

Tap - Breaking Down Barriers & Milestones

Whilst you may see many platforms recently going out of business and others on the verge of, Tap is many years in the making. Arsen and his team have taken this at a much slower pace, in order to gain, and be the first "fully regulated" platform in the world.

Not only regulated, but your holdings on the Tap App are also insured. Tap's security is extremely strong. People may complain about Tap's stringent and "annoying" KYC process, but it is a reflection of the high standards in which they run their business. It provides me with confidence that my money and investments are secure in their hands.

Tap is not just about crypto, they are also a bank. I put money on my card and use it like any other bank.

Here is the best part. If you purchase 500,000 of Tap's token (XTP) and you stake them for 12 months, you automatically move on the Titanium Plan. What does that mean for you? Massively reduced fees. Instead of 1.50% buy fee on Standard Plan, it is 0.6%on Titanium Plan. Higher daily spending limits, ATM withdrawals, etc on the Titanium Plan.

Stalina and the support team are always on the end of the email, live chat or we even have a fantastic Telegram Messenger Group where fellow Tapper's can ask questions, get good conversation going and we even throw a funny joke in every now and then.

My advice, get onto Tap ASAP, get your KYC done (it isn't rocket science), get your physical card, purchase and stake 500,000 XTP to get onto Titanium. You won't be disappointed.

Thank you Arsen, Stalina and the whole team. You are doing amazing.

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Easy set up

Easy set up, a card that works every where I've tried it and free FX for premium accounts which is worth it for me. Also acts as a crypto wallet. Good Stuff.

21 July 2022
Unprompted review
Rated 1 out of 5 stars

My account is de-activated and support…

My account is de-activated and support os missing. Thank you.

12 July 2022
Unprompted review
Tap logo

Reply from Tap

Thank you for taking the time to write a review, I have tried to find your account so see the issue however cannot find any account with the name Aspid Dipsa or any support requests in this name. Please email support@tap.global and we will investigate this issue for you as soon as possible. Tap Team

Rated 5 out of 5 stars

I have known about TAP Global payments…

I have known about TAP Global payments gateway since July 2020 when I first traded their very own cryptocurrency called XTP.

Now they have a SuperFast App that I now use, and a Free Prepaid MasterCard for cashing out from crypto profits that I send to the card, which allows me to buy products goods and services online or at my local corner shops.

It’s very easy to use - Just TAP

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Fast and kind

16 May 2022
Unprompted review
Tap logo

Reply from Tap

Thank you for taking the time to leave a review Mourat, we hope you enjoy the App and the features we have. Kind regards. Tap Team

Rated 5 out of 5 stars

Great app ,very easy to use ..

Great app ,very easy to use ... Great support and responsive to questions...
Many of my friends use the app and never had issues ...
Would recommend for people who start or experienced users for quick and simple access....

13 May 2022
Unprompted review
Tap logo

Reply from Tap

Hi Martin, thank you for taking the time to leave a review. We are happy to see you are enjoying the product. Kind regards Tap Support Team

Rated 1 out of 5 stars

SCAM

SCAM

Require too much information for KYC. WANTED TO KNOW MY BANKING INFORMATION AND PERSONAL DATA. Cant be trusted. AVOID THIS COMPANY!

Reply to your comment.

I have many centralised wallets and i also have a private wallet, i also have an account with the top exchanges, i joined them and they didnt require so much sensitive information. I provided you with all the necessary information. You requested a .pdf of my full bank statement. Your basically not happy unless you see my banking information. Since when is my account number, sort code and balance needed for proof of address. What you suggest is absolute garbage, your a small new poor crypto app, what gives you the right to ask for this information and deem it to be normal behaviour. Give your head a wobble 🤮🤮

Ive requested an account closure and i have emailed a complaint to the relevant authorities and regulators as you could have been seeking to use my information for mailicious purposes. KYC works both way 👀👀

11 May 2022
Unprompted review
Tap logo

Reply from Tap

Thank you for taking the time to leave your feedback Jonathan, we do want to know your bank account details but we do need a way to confirm your identity and your address. One of the options is a recent bank statement, this verification however you send a screenshot not a photo or PDF this is to ensure that we maintain our high standards of due diligence on every user within the Tap ecosystem. Failing to complete full KYC on every user is not something that Tap will ever do as we are fully regulated and as such need to know every user. With the introduction of the "Travel Rule" all wallet providers will need to confirm the KYC identity of every wallet holder. If your current providers are not verifying this then I am sure that they will will they want to become compliant.

Kind regards.
Tap Support Team

Rated 5 out of 5 stars

Very impressed with the Tap app!

Very impressed with the Tap app!

Functionality is excellent, fiat trading exchange rates are the best around. Having a physical card to load up Euros when travelling across Europe is perfect. Fees are virtually zero for the card and fees for trading crypto are some of the lowest around if you become a platinum member.

It’s also very easy to use, straightforward and simple, how it should be. Transferring to other tap users is free and quick.

Very impressed and believe as a project this has huge scope.

9 March 2022
Unprompted review
Rated 5 out of 5 stars

The best out there so far

The best out there so far . Easy to use app. Safe,secure,and well regulated. A great team supporting and explaining the process for newcomers to the platform. Would highly recommend ✅

21 February 2022
Unprompted review
Rated 5 out of 5 stars

Best app for crypto

For trading crypto this is the best app when you become a titanium member, cheapest fees around and a very easy to use interface. Due to the regulated standards they have to follow I feel my money/crypto is safe, love everything about this rapidly growing company!

21 February 2022
Unprompted review
Rated 5 out of 5 stars

This platform is growing and I’m glad…

This platform is growing and I’m glad to be part of the journey (I’m currently supporting testing of the new earn feature within the app). I really like where Tap is going and I also note they have just added a bunch of additional coins - so lots more options.

Thanks also to Sam (support superstar) for providing the details I needed for my US Tax return.

18 February 2022
Unprompted review

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