My buys from TapeandMedia.com have all been extremely good. They always have what I want in stock and at a good price. They ship my orders right out, arriving quickly. I like dealing with reputable co... See more
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See what reviewers are saying
TapeandMedia.com has always given me excellent service. My orders usually ship the same day and arrive promptly. I've never had a problem with their products or services.
Web site indicated product was in stock. Placing online order was easy. Shipped the same day the order was placed (even though the order wasn't placed until after noon) and received the next day (ev... See more
Customer support was outstanding. I ordered DLT media which was no longer in stock. They immediately reached out, even followed up twice to provide alternate options and ensure I was getting what I... See more
Company details
Written by the company
TapeandMedia.com is a small business located in Austin, TX. The company was founded in 2000 in Redding, Connecticut. We moved into a warehouse in Danbury, CT in 2003, then in 2005 we expanded and opened an office and warehouse in Austin, Texas. The Danbury warehouse is now closed but we still have staff in Connecticut. While our main office and warehouse are in Austin, Texas, we have arrangements with more than 10 regional warehouses located throughout the United States. Often, we will drop ship your order from one of the regional warehouses to expedite delivery. We do our best to make certain that you receive all the items you ordered as quickly as possible. Please keep in mind that occasionally we may split your order into multiple packages from different warehouses. We can ship to virtually any address in the United States and its Territories. We also ship to APO/FPO addresses. Other than these, we do not ship outside of the United States.
Contact info
1611 West 5th Street, Suite 441, 78703, Austin, United States
- (877) 938-0901
- sales@tapeandmedia.com
- tapeandmedia.com
4.8
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Shipping was fast and accurate
Shipping was fast and accurate. Great vendor to work with.
18 December 2020
A+ Attentive staff!
Attentive staff. The fact that T&M provides proofs and feedback prior to working on an order adds to the confidence it will be done right. A+
18 December 2020
A fantastic company to get LTO media.
18 December 2020
Orders are processed quickly
Orders are processed quickly and shipped the same day. I have been ordering products for over 10 years and never had a problem.
4 December 2020
Almost guaranteed ro be in stock
Almost guaranteed ro be in stock, reasonable on time- no gimmicks like on amazon. U get what you order.
1 December 2020
Brilliant service every time!
Fast, easy and always a pleasure to work with. Love ordering with these guys.
4 November 2020
Great Service !
I was looking for a different vendor to purchase tapes through due to not being happy with a previous vendor. The follow through, attention to detail, and personal service by these guys is great to make sure they get the order right the first time. Will be using them again !
21 October 2020
Unprompted review
Great service!
Shipment processed and arrived before anticipated time. Will check out this company next time I need a printer part.
10 September 2020
Unprompted review
Highest recommendation!
First-rate company -- super-fast delivery, excellent & courteous service, and superior quality products. Have dealt with this company for many years and they've always responded satisfactorily.
3 September 2020
Unprompted review
LTO5 Tapes & Cartidge Cleaner
TapeandMedia website was easy to maneuver, prices couldn't be beat and my tapes arrived very quickly.
20 August 2020
Unprompted review
I place an order and Paid
I place an order and Paid, got confirmation, next day i received e-mail from them asking me to finish paying my shopping cart?
Hmm I called and they said don't worry it just takes a day to process the payment.
Be careful you might end up buying twice.
14 August 2020
Unprompted review
Reply from TapeandMedia.com
We appreciate your review and apologize for any confusion. The issue you brought to our attention was caused by the "Abandoned Cart" emails from our new website to our customers. The timing of those emails were out of sync causing some to be sent to our customers after they had already placed their orders. Your review and our subsequent phone conversation helped us identify the issue and correct the "Abandoned Cart" email syncing.
Also, we do have systems in place that are designed to check for and prevent shipping duplicate orders.
Thank you!
Bennie Wallace
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