Tapi carpets & floors are very professional, helpful and friendly. Especially Paul Moloney he made me feel very comfortable and at ease as soon as he walked through my front door. Paul was so helpful... See more
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Review summary
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I can't speak highly enough of fitters Gurvinder and Ravinder Singh. They fitted carpet over three floors of my house in Balham with speed, professionalism and immaculate neatness. They were cheerful,... See more
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We used Tapi at Banbury and were delighted with the service and advice we received from Fiona. The carpets were delivered on time and fitted expertly by two really nice gentlemen. They trimmed four d... See more
Company replied
We got carpets from Tapi Carpet Staines and was very helpful. Installation team which included Sukhi and teams was very helpful, thoughtfull and very customer friendly.They were professional and fitte... See more
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Company details
- #6 of 30 best companies in Carpet Retail Shop
- #21 of 106 best companies in Bathroom Renovator
- #13 of 40 best companies in Flooring contractor
- #13 of 82 best companies in Flooring Shop
- #30 of 121 best companies in Interior designer
- #27 of 117 best companies in Living room shop
Written by the company
What a difference a new flooring makes and as the absolute specialists in carpets and floors in the UK you’ve come to the right place. Either visit one of our inspirational showrooms or call to book a free home visit to view the full collection in the comfort of your own home. We offer a wonderful selection of carpet, vinyl, laminate, luxury vinyl tiles and planks, plus all the accessories and underlays you need to get that perfect finish. We pride ourselves on our knowledge, service and choice all at a price that's lower than you'd expect! We offer a huge range of additional services to help, such as a free home measuring and planning service, professional fitting, furniture removal and uplift and removal of your old flooring to name but a few. There ''ain't no mountain too high'' for Team Tapi - just tell us your requirements and we'll make sure it happens! With our 0% Interest Free Credit there's never been a better time to buy! Visit www.tapi.co.uk for your nearest store or to book a free home appointment. See you soon!
Contact info
1a Spur Road, BR60PH, Kent, United Kingdom
- info@tapi.co.uk
- tapi.co.uk
4.8
Excellent
98K reviews
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Carpet fittings
The Doncaster in store team were very helpful showing us different options but with no heavy sales pressure.
There were plenty of dates for fitting, the fitters were very good and kept me fully updated throughout the day on arrival time and how long it would take.
11 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
We’re delighted to hear you found our Doncaster team so helpful and appreciated the relaxed approach in store. It’s wonderful to know the fitting process worked well for you, with clear communication and a great service from the fitters. Thank you for your kind feedback.
Kind regards,
Maria @ Tapi
The 2 guys doing the fitting were great…
The 2 guys doing the fitting were great they listened to how I wanted the carpet fitted ie turned & tacked, I don’t think they were particularly keen but when I told them I couldn’t stand adhesive due to lung condition, the pulled out all the stops and gave us a fabulous job - would recommend
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Margaret,
We’re delighted to hear our fitters delivered such a great result and took the time to listen to your requirements. It’s wonderful to know they adapted their approach and went the extra mile to ensure the fitting suited your needs. Thank you for your kind recommendation.
Kind regards,
Maria @ Tapi
A nice price.
Helpful from start to finish. Donovan very helpful with type and colour of carpet, and placing the order gave all the information. Kept us informed at all stages. Fitters where polite and worked good. Tidied up afterwards. We were pleased with the end process.
22 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Michael,
We’re delighted to hear you found the service helpful from start to finish. Thank you to Donovan for his support in choosing the right carpet and for keeping you well informed throughout. It’s wonderful to know the fitters were polite, tidy and that you’re pleased with the end result.
Kind regards,
Maria @ Tapi
Our Lounge and Bedroom carpets were…
Our Lounge and Bedroom carpets were fitted today by Richard. We are delighted with his work and the excellent sales service we received from the team at John Lewis Edinburgh.Carpets were purchased and fitted within 2weeks.
21 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Kenneth,
We’re delighted to hear you’re so pleased with your new lounge and bedroom carpets. Thank you to Richard for his excellent fitting, and to the team at John Lewis Edinburgh for providing great sales service. It’s wonderful to know everything was completed so quickly and smoothly.
Kind regards,
Maria @ Tapi
Eoin had been great at dealing with…
Eoin had been great at dealing with when purchasing a carpet. He was knowledgeable and showed me what carpets would work best for me and why. He was able to give me a amazing deal on my carpet . Would defiantly go back for carpets in the future!
19 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Rachel,
We’re delighted to hear Eoin provided such knowledgeable and helpful support when choosing your carpet. Thank you to Eoin for guiding you to the best option and securing such a great deal. It’s wonderful to know you’d return to us in the future.
Kind regards,
Maria @ Tapi
Nick was amazing and was so helpful…
Nick was amazing and was so helpful with what I was looking for. He gave great advice when it came to picking certain types of flooring. I’ve just bought my first home (a new build) and needed flooring to be organised. He walked me through everything from carpets, the stair runner, LVT and vinyl. To top it off he slashed the price I was quoted from a different company by almost £2000 I couldn’t not. I’ve got exactly what I wanted (and more) plus fitting so my mind is at ease knowing it’s one less thing to worry about
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Channelle,
We’re delighted to hear Nick provided such amazing and helpful service while you organised the flooring for your new home. Thank you to Nick for his expert advice across carpets, stair runners, LVT and vinyl, and for making the whole process feel so straightforward and reassuring. It’s wonderful to know you found exactly what you wanted and can now look forward to everything being fitted with peace of mind.
Kind regards,
Maria @ Tapi
Excellent
Excellent! Stuart and Nick from Nottingham store did a great job.
16 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Lin,
We’re delighted to hear Stuart and Nick from our Nottingham store did a great job. Thank you for your excellent feedback.
Kind regards,
Maria @ Tapi
Zabih came with his team from TAPI…
Zabih came with his team from TAPI Brent Cross and did an amazing job installing our carpets. He quickly went to the hardware store to get us a new threshold bar as well when we realised the height difference
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
We’re delighted to hear Zabih and his team from Brent Cross did such an amazing job installing your carpets. It’s great to know they went the extra mile to source a new threshold bar and ensure everything was finished perfectly. Thank you for your kind feedback.
Kind regards,
Maria @ Tapi
Thank you James, Mohammed & Bilal
Started redecorating my room and was looking for a really nice good quality and soft carpet, but had no clue on what to look for. I made two visits to Tapi Carpets, Beckton branch. James, Mohammad & Bilal provided a lot of help and support with looking for a carpet that best fit what I wanted and answered every question I had. They were very informative and knew what they were talking about. I really appreciate the assistance and service that I received and overall had a very easy and positive experience. Thank you ! :)
21 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Latoya,
We’re delighted to hear you had such a positive experience at our Beckton store. Thank you to James, Mohammad and Bilal for their knowledgeable and supportive approach in helping you find the perfect carpet. It’s wonderful to know everything felt easy and informative throughout your visits.
Kind regards,
Maria @ Tapi
Simon Walker from Nottingham was great,
Simon Walker from Nottingham was great,
Easy to start to finish and great advice
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Jason,
We’re delighted to hear Simon Walker from Nottingham made the process so easy from start to finish. Thank you to Simon for his helpful advice and great service.
Kind regards,
Maria @ Tapi
Simon Walker from the Nottingham Store was Fabulous! .
Simon Walker from the Nottingham Store, came to our home. Simon was fabulous! Very knowledgeable, efficient, helpful and friendly!
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Fay,
We’re delighted to hear Simon Walker from our Nottingham store provided such fabulous service. Thank you to Simon for his knowledgeable, efficient and friendly approach during your home visit.
Kind regards,
Maria @ Tapi
Superb service right from the start
Superb service right from the start, Gail at the East Grinstead office welcomed me with a coffee and we began to discuss my needs. Wonderful advice very competitive pricing made this purchase very easy.
The guys who came to fit it were prompt, efficient and very tidy. I cannot ask more from Tapi!
20 February 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Richard,
We’re delighted to hear you received superb service from the very start. Thank you to Gail for her warm welcome and helpful advice, making the process so easy for you. It’s also wonderful to know our fitters were prompt, efficient and tidy.
Kind regards,
Maria @ Tapi
Tapi carpets & floors are very…
Tapi carpets & floors are very professional, helpful and friendly. Especially Paul Moloney he made me feel very comfortable and at ease as soon as he walked through my front door. Paul was so helpful and informative 👏 with all my questions and queries, helping me find my dream flooring. Can't wait for fitting day now. I've got my Fingers crossed 🤞 that fitting goes as well and smooth as my free quote did with Paul.
22 April 2026
Reply from Tapi Carpets & Floors
Hi Kirsty,
We’re delighted to hear you found our team professional, helpful and friendly. A special thank you to Paul Moloney for making you feel so comfortable and for his informative support in helping you choose your dream flooring. It’s wonderful to know the experience has been so positive so far, and we hope the fitting goes just as smoothly.
Kind regards,
Maria @ Tapi
Great service!
Paul from Ipswich came out to my flat to measure the floors and show me some samples. He was really helpful and thorough in his explanation of what work would need to be done and the breakdown of how much everything would cost. Would highly recommend!
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Georgia,
We’re delighted to hear Paul from our Ipswich store provided such a helpful and thorough service during your home visit. It’s great to know he clearly explained the work involved and costs, making everything easy to understand. Thank you for your kind recommendation.
Kind regards,
Maria @ Tapi
Excellent service fitter’s went beyond…
Excellent service fitter’s went beyond what they should have done
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Stephen,
We’re delighted to hear you received excellent service and that our fitters went above and beyond. Your kind feedback is greatly appreciated.
Kind regards,
Maria @ Tapi
Paul from the Ipswich store was super…
Paul from the Ipswich store was super helpful and professional.
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
We’re delighted to hear Paul from our Ipswich store was so helpful and professional. Thank you for taking the time to share your kind feedback.
Kind regards,
Maria @ Tapi
Chris at Chester branch was very helpful
I had the measurements done so popped into the branch to choose a deal carpet. Chris at the Chester branch saw me, patiently went through my order, and help explain different carpet options to me. I left happy and ready to place the order, just needed to check with my family. In the meantime, someone recommended another supplier who happened to have a more suitable carpet. Although in the end I did not go ahead with Tapi carpet, I was happy with their service, particularly thank Chris for his helpful service.
31 March 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Annie,
We’re pleased to hear you had a positive experience in our Chester store. Thank you to Chris for his patience and for clearly explaining the different options to help you make an informed choice. While we’re sorry you didn’t go ahead with us this time, we truly appreciate your kind feedback.
Kind regards,
Maria @ Tapi
Jason at Watford was an absolute…
Jason at Watford was an absolute superstar, very helpful and knowledgeable made the whole process from start to finish very easy. A bit of a late review, but absolutely deserved, highly recommend.
25 November 2025
Unprompted review
Reply from Tapi Carpets & Floors
We’re delighted to hear Jason in Watford made the whole process so easy for you with his helpful and knowledgeable approach. Thank you for taking the time to leave such a well-deserved review and recommendation.
Kind regards,
Maria @ Tapi
Sukhi from Staines fitted our carpet on…
Sukhi from Staines fitted our carpet on the stairs and fitted our vinyl flooring in both of our toilets done a very good job and are very clean and tidy very polite. They was very helpful always asking if it ok
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Shane,
We’re delighted to hear Sukhi from Staines did such a great job fitting your stair carpet and vinyl flooring. It’s wonderful to know they were polite, tidy and attentive throughout, making sure everything was just right for you. Thank you for your kind feedback.
Kind regards,
Maria @ Tapi
We had Mohammad from Rugby come out to…
We had Mohammad from Rugby come out to show us some samples and measure up. Very friendly and pleasure to do business with, so glad we had the home service. Looking forward to the carpet coming 😀
23 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
We’re delighted to hear you enjoyed the home visit and found Mohammad in Rugby so friendly and a pleasure to deal with. It’s great to know the service made things easier for you, and we hope you’ll be just as pleased with your new carpet when it arrives.
Kind regards,
Maria @ Tapi
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