Tapi carpets & floors are very professional, helpful and friendly. Especially Paul Moloney he made me feel very comfortable and at ease as soon as he walked through my front door. Paul was so helpful... See more
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I can't speak highly enough of fitters Gurvinder and Ravinder Singh. They fitted carpet over three floors of my house in Balham with speed, professionalism and immaculate neatness. They were cheerful,... See more
Company replied
We used Tapi at Banbury and were delighted with the service and advice we received from Fiona. The carpets were delivered on time and fitted expertly by two really nice gentlemen. They trimmed four d... See more
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We got carpets from Tapi Carpet Staines and was very helpful. Installation team which included Sukhi and teams was very helpful, thoughtfull and very customer friendly.They were professional and fitte... See more
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Company details
- #6 of 30 best companies in Carpet Retail Shop
- #21 of 106 best companies in Bathroom Renovator
- #13 of 40 best companies in Flooring contractor
- #13 of 82 best companies in Flooring Shop
- #30 of 121 best companies in Interior designer
- #27 of 117 best companies in Living room shop
Written by the company
What a difference a new flooring makes and as the absolute specialists in carpets and floors in the UK you’ve come to the right place. Either visit one of our inspirational showrooms or call to book a free home visit to view the full collection in the comfort of your own home. We offer a wonderful selection of carpet, vinyl, laminate, luxury vinyl tiles and planks, plus all the accessories and underlays you need to get that perfect finish. We pride ourselves on our knowledge, service and choice all at a price that's lower than you'd expect! We offer a huge range of additional services to help, such as a free home measuring and planning service, professional fitting, furniture removal and uplift and removal of your old flooring to name but a few. There ''ain't no mountain too high'' for Team Tapi - just tell us your requirements and we'll make sure it happens! With our 0% Interest Free Credit there's never been a better time to buy! Visit www.tapi.co.uk for your nearest store or to book a free home appointment. See you soon!
Contact info
1a Spur Road, BR60PH, Kent, United Kingdom
- info@tapi.co.uk
- tapi.co.uk
4.8
Excellent
98K reviews
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Helpful guidance given at Poole branch…
Helpful guidance given at Poole branch to choose the right carpet and underlay. Excellent carpet fitter arranged by Tapi Poole.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello Rick
We appreciate your positive feedback regarding the helpful guidance at our store and the excellent fitter. We're so glad we could assist you!
Best regards Jo@Tapi
We choose the carpet from tapi Penge
We choose the carpet from tapi Penge, superbe quality carpet, professionally fitted by Sashi, Vicki, Claudio and Deep extremely happy clean job super friendly highly recommend 👍
10 April 2026
Reply from Tapi Carpets & Floors
Hello Fred
We're happy to hear you found a superb quality carpet at Penge! It's fantastic the fitting team were super friendly and did a clean, professional job. We appreciate your recommendation.
Many thanks Jo@Tapi
Great first experience
We booked a home visit and quotation via Daniel in their Derby branch. He very patiently worked around our limited timelines for both the visit and the installation, at a very reasonable price. Superb service and very fast!
24 April 2026
Reply from Tapi Carpets & Floors
Hello Keiran
We're happy to hear that the team member at our Derby branch was so accommodating with the visit and installation, working within your timelines and offering a reasonable price. Thank you for your positive feedback about our service!
Thanks again Jo@Tapi
Good service
24 April 2026
Reply from Tapi Carpets & Floors
Hello John
Thank you very much for taking the time to leave a 5 star review and for choosing Tapi. We're so pleased you were happy with the service provided.
All the best Jo@Tapi
Good customer service
When we visited the store to view the carpets and flooring, Zeeshan the store sales person was really helpful and assisted us in selecting the right carpet for our bedrooms.
27 March 2026
Reply from Tapi Carpets & Floors
Hello Dipen
We're happy to hear that our store salesperson was so helpful during your visit. It's great to know the assistance provided aided you in selecting the right carpet for your bedrooms.
Best regards Jo@Tapi
Mick and Tom from Telford branch have…
Mick and Tom from Telford branch have been absolutely fantastic! So quick and simple. Can’t wait for the flooring to be put down!
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello Demi
We're happy to hear that the team offered you such a quick and simple experience! Thank you for your positive feedback; we appreciate it and hope you love the new flooring.
Thanks again Jo@Tapi
Tapi Carpets are very efficient.
Tapi Carpets were very efficient with our carpet being fitted within 10 days of our order. Staff were very helpful with Tracy dealing with our initial enquiry and the whole customer experience was faultless.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello,
We're so glad to hear that you found our service efficient and that your carpet was fitted quickly. It's great to know that our team was helpful and that you had a faultless customer experience.
All the best Jo@Tapi
We bought carpet from Tapi Carpets in Bristol Cribbs Causeway
We bought carpet from Tapi Carpets in Cribbs Causeway (Bristol) from Opinder. Very helpful member of staff at Tapi. He couldn't have been more helpful and charming.
We were impressed with the huge range of carpet types and prices and are looking forward to seeing the carpet fitted in our bedroom.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello Carolyn
We're delighted you found our staff member so helpful and charming while choosing from our wide range of carpets. We appreciate your positive feedback and hope you enjoy your new carpet once it's fitted!
Best regards Jo@Tapi
Carpet Fitting
Sukhi and team from Staines branch has done an incredible job with our carpet installation.
They arrived on time as scheduled an were very quick at the job.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello,
We're delighted to hear the team did such an incredible job with your carpet installation. It's great they arrived on time and completed the job quickly.
Kind regards Jo@Tapi
We got carpets from Tapi Carpet Staines…
We got carpets from Tapi Carpet Staines and was very helpful. Installation team which included Sukhi and teams was very helpful, thoughtfull and very customer friendly.They were professional and fitted 3 rooms . we are further looking to install more carpet and hope to work with Sukhi and his teams. Would recommend and work with them again.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello Sujen
We're happy to hear that our team at the Staines store was helpful. It's great to know the installation team, including their thoughtfulness and customer-friendly approach, met your expectations for your three rooms. We appreciate your recommendation and look forward to working with you again.
Best regards Jo@Tapi
We recently purchased carpets along…
We recently purchased carpets along with underlay from Tapi Carpets, and the overall experience was excellent. Taher was particularly helpful throughout the process—friendly, professional, and very knowledgeable. He took the time to understand our requirements and guided us in selecting the right carpets for our home.
We are very happy with the final result. The quality of the carpets and underlay is great, and the comfort and finish have exceeded our expectations.
I would definitely recommend Tapi Carpets to anyone looking for good quality flooring and a smooth, customer-focused buying experience.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello Ryan
We're happy to hear that you had such a positive experience purchasing carpets and underlay. It's wonderful that our team member was so helpful, guiding you to the right choices for your home. We appreciate your feedback on the quality and comfort and your recommendation!
Many thanks Jo@Tapi
Excellent service from Tapi
Excellent service from Tapi. Special mention to Ashley from your Poole store, top service, very helpful, professional and informative. Another mention to carpet fitter Tom, highly recommended.
22 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hello,
We're happy to hear you received excellent service at our Poole store. It's great to know that you found our team member helpful, professional, and informative, and that you recommend our carpet fitter.
Kind regards Jo@Tapi
Very helpful member of staff (Alfie…
Very helpful member of staff (Alfie O’Brien) Quick efficient service. Found just what we were looking for. Good advice received. Booked for delivery and fitting a lot quicker than we were expecting.
24 April 2026
Reply from Tapi Carpets & Floors
Hi Wendy,
We’re delighted to hear Alfie O’Brien provided such helpful and efficient service. Thank you to Alfie for his great advice and for helping you find exactly what you were looking for. It’s wonderful to know everything was arranged so quickly.
Kind regards,
Maria @ Tapi
Clayton is so knowledgeable and made…
Clayton is so knowledgeable and made the ordering very easy
24 April 2026
Reply from Tapi Carpets & Floors
Hi Josephine,
We’re so pleased to hear Clayton made the ordering process simple and straightforward for you. Thank you to Clayton for sharing his expertise and providing such a smooth experience.
Kind regards,
Maria @ Tapi
Great carpet fitters!
I can't speak highly enough of fitters Gurvinder and Ravinder Singh. They fitted carpet over three floors of my house in Balham with speed, professionalism and immaculate neatness. They were cheerful, tidy and went above and beyond with not only moving heavy furniture but by replacing it all exactly where it was previously. And not only did they put up with my dog's constant barking, they actually made her a little mat from the off-cuts! Great lads!
22 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Andy,
We’re delighted to hear Gurvinder and Ravinder Singh delivered such outstanding service across your home. Thank you to them both for their professionalism, care and attention to detail, as well as going the extra mile to make everything just right. It’s wonderful to know they made the whole experience so positive.
Kind regards,
Maria @ Tapi
Graham was fantastic
Graham was fantastic, taking me through the whole process and answered all my questions
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Dawn,
We’re delighted to hear Graham provided such fantastic support and made the whole process clear and straightforward for you. Thank you to Graham for taking the time to answer all your questions.
Kind regards,
Maria @ Tapi
Harpreet
Harpreet
Very pleased with their work. Polite and processional. Thank you team Harpreet.
24 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Sohila,
We’re delighted to hear you’re very pleased with the work carried out. Thank you to Harpreet and the team for their polite and professional service.
Kind regards,
Maria @ Tapi
Daniel Young from Derby store was…
Daniel Young from Derby store was amazing. Really understood our needs and offered great solutions. He's very knowledgeable about the carpet range and what would suit our family's needs
Very friendly, professional and polite.
Very happy customers 😃.
Thank you.
24 April 2026
Reply from Tapi Carpets & Floors
Hi Nicjy,
We’re delighted to hear Daniel Young from our Derby store provided such amazing service. Thank you to Daniel for his knowledge, professionalism and for finding the right solutions for your family’s needs. It’s wonderful to know you’re such happy customers.
Kind regards,
Maria @ Tapi
Wonderful service from Clayton at the Sutton Branch
Wonderful service from Clayton at the Sutton store. Knew exactly the carpet I was looking for, even though it had changed names from when I last bought it from Carpetright for the stairs/landing, now needing it for the bedroom.
24 April 2026
Reply from Tapi Carpets & Floors
Hi Janet,
We’re delighted to hear Clayton at our Sutton store provided such wonderful service. Thank you to Clayton for his knowledge and for helping you find exactly the right carpet, even with the change in name. It’s great to know everything came together so smoothly.
Kind regards,
Maria @ Tapi
Great service from Colin in the Ashton…
Great service from Colin in the Ashton store. After we picked our carpets they explained the process and helped suggest different options. After ordering the carpets they held them until we had finished decorating. Would recommend
4 April 2026
Unprompted review
Reply from Tapi Carpets & Floors
Hi Jack,
We’re delighted to hear Colin in our Ashton store provided such great service. Thank you to Colin for clearly explaining the process, offering helpful options and accommodating your decorating schedule. We really appreciate your recommendation.
Kind regards,
Maria @ Tapi
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