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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the products for their sleek design, reliability, and how well they fit their devices, with some highlighting the durability and protective qualities of cases. Reviewers often find the products to be well-made and suitable for their needs, including backpacks that are spacious and easy to carry, and cases that offer sturdy protection. However, some people were dissatisfied with product quality and functionality, mentioning issues like torn seams, unusable zippers, or products that stopped working shortly after purchase. There were also concerns about products not fitting as expected, and some customers received items that differed from what was advertised or arrived damaged due to poor packaging. Additionally, some reviewers expressed frustration with specific product designs, such as laptop compartments lacking closures or keyboards with frustrating power management.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product quality,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise products as solid, well-made,... See more

Warranty

Clients share negative opinions on warranty. Many reviewers express frustration, stating that the company... See more

Based on these reviews

Rated 5 out of 5 stars

I have had the same Targus backpack since 2017 or 18 ( a model TSB21EU-70 according to the label) Not knowing about backpacks, I chose it because it was made of recycled product and it turned out to b... See more

Rated 5 out of 5 stars

I liked the bag i ordered, it’s very simple and sleek also the color is really good i love how much i can fit inside this bag and really reliable also easy to carry around the city.

Rated 5 out of 5 stars

5 stars because I got a great price on this bag (marked down to $20). I love it except (1) the pull-strips to adjust the shoulder straps are too long – they drag on the ground when I carry the bag... See more

Rated 5 out of 5 stars

My Targus Clear for IPad 10 gen fits perfectly and was simple to attach. I love the way my obverse side of the pad is easily seen. Protective covers have always been a pain to apply for me. This one i... See more


Company details

  1. Computer Accessories Shop

About Targus

Information provided by various external sources

Carry, Connect, & Protect Your Tech with Targus

Targus Everyday Inspired Logo

You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.

Explore Our Tech Accessories

Laptop Bags
Tablet Cases
Docking Stations
USB Hubs & Adapters

Targus 35+ Years of Experience

35+ Years of Expertise

Founded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.


Contact info

3.5

Average

TrustScore 3.5 out of 5

489 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars
Targus logo

Reply from Targus

Thank you for the feedback, hawk-66. We are happy to hear that you enjoy our product. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~~Targus Customer Support

Rated 5 out of 5 stars

Quick Shipping

The service in terms of shipping and packaging was fine and on time.

3 March 2022
Targus logo

Reply from Targus

Hello, Don. We are happy to hear that you received your order in a timely manner.

Rated 5 out of 5 stars

High quality bag with attention to…

High quality bag with attention to detail for a reasonable price.

3 March 2022
Targus logo

Reply from Targus

Thank you for the feedback, Gokhan. We are happy to hear that you enjoy our product. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~~Targus Customer Support

Rated 5 out of 5 stars
Targus logo

Reply from Targus

Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 4 out of 5 stars

A little redesign would improve things

Love the case and quality after I had stood on. my head to put my iPad in it. Disappointed however that it is so difficult to activate on/off and sound switches as the case makes them so recessed. A little design change would be good and if it does come about a discount on a new model please😀😀 in order to trial it for those with arthritic hands etc.

22 February 2022
Unprompted review
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Reply from Targus

Thank you for the feedback. We are happy to hear that you enjoy our case. We would be happy to pass your suggestion over to our product research team. ~Targus Customer Support

Rated 5 out of 5 stars
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Reply from Targus

Thank you for the feedback, Deanna. We are happy to hear that you have received your order in a timely manner. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 2 out of 5 stars

The design of the commuter backpack is…

The design of the commuter backpack is done well. The reason for the low rating is that the connecting strap that is used to pull together the main L & R larger straps, pulled completely away from the base where it slides for adjustment. It's impossible to put it back and is impossible to repair, and essentially nonfunctional. My question is, how is it that for decades and decades on other brands of backpacks that this same feature has never failed yet on the first use with your brand this feature has been designed to malfunction? I'll tell you how... it's based on the economics of decay. For decades the American Economy was built on producing quality goods and services but has now changed to a society that draws its identity from consuming crapified goods and services where everything has worthless warranties, products are designed to fail, and products are designed to be impossible to repair, and by using the lowest-quality, lowest-cost components, manufacturers guarantee that the entire product will fail once the lowest-quality component fails. You cannot expect to get repeat customers or stirling recommendations and reviews when as a corporation you are committed to crapified goods. When the $1 component fails the entire product becomes unusable. So we now have another poorly made product for the landfill. Ugh!

10 February 2022
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Reply from Targus

We are sorry to hear about the adjustable sternum strap. This would be covered under a our Limited lifetime warranty for this bag. Please reach out to our customer support team for assistance. They can be reached at 877-482-7487 Monday thru Friday 10 AM EST to 7 PM EST.

Rated 5 out of 5 stars

Came as described

Came as described. Seems to be well made. Shipping was as described.

9 February 2022
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Reply from Targus

Thank you for the feedback, Kristie. We are happy to hear that you have received your order in a timely manner. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 3 out of 5 stars

I got the wrong cord to hook up my fan…

I got the wrong cord to hook up my fan foe my laptop. i talk to a lady about getting the right one. she said she would get back to me in 24-48 hours.I need Model AWE 61. my cord got lost. Please check it out for me

8 February 2022
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Reply from Targus

Hello, Hazel. Thank you for reaching out to us. Our customer service team is working with you in regards to this issue. ~Targus Customer Support

Rated 1 out of 5 stars

Very disappointed in their customer…

Very disappointed in their customer service. 😣 I tried calling this company because my order confirmation went straight to my spam but I never reached anyone even though their recording said they were open. Then I had to return one of the backpacks I ordered and I had to pay over $35 for the return shipping. I knew I had to pay for that so that was cool. However, I didn’t know and didn’t expect that they would take money out of my refund for the original shipping charges! I guess it was in the fine print and but it sure doesn’t leave a good impression with me. I contacted them but didn’t receive any helpful resolutions.

8 February 2022
Unprompted review
Rated 1 out of 5 stars
Targus logo

Reply from Targus

I am sorry to hear that you did not receive your order. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support

Rated 5 out of 5 stars

I looked everywhere for the features I…

I looked everywhere for the features I wanted in my laptop case.
Finally found what I wanted on the Targus website. Much easier and knew I would get what I expected if I ordered straight from the source. I couldn't be happier with my purchase and will recommend the Targus brand to any friends or co-workers looking for the perfect laptop case. It is sturdy and the material is of good quality. It is also lightweight which was one of my must-haves. The strap is just wonderful - it is excellent quality, doesn't slip on my shoulder and is not bulky at all. Best of all, my Surface keyboard can stay attached and when ready to travel, fold it up, secure it with the cord, and go.

3 February 2022
Targus logo

Reply from Targus

Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 5 out of 5 stars

Awesome

Great price and quality plus fast shipping!

2 February 2022
Targus logo

Reply from Targus

Thank you for the feedback, NYC. We are happy to hear that you have received your order in a timely manner. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 5 out of 5 stars

Great product

1 February 2022
Targus logo

Reply from Targus

Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 5 out of 5 stars

Attractive sturdy iPad cover that…

Attractive sturdy iPad cover that provides full protection, flexibility of positioning, and less weight.

1 February 2022
Targus logo

Reply from Targus

Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 5 out of 5 stars

Excellent

Excellent, my "go to" brand for cases and bags

12 January 2022
Targus logo

Reply from Targus

Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

Rated 5 out of 5 stars

Fantastic product and service!

Fantastic product and service! I will absolutely recommend Targus to friends.

11 January 2022
Targus logo

Reply from Targus

Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support

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