Taskrabbit US Reviews 57,309

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their expertise and efficiency in completing tasks. The service is consistently described as excellent, with many appreciating the ease of scheduling, clear communication, and the overall positive outcome of their jobs. Reviewers also value the thorough vetting of professionals and the seamless user experience provided by the platform. However, some people were dissatisfied with the pricing, feeling that the company adds significant costs on top of the tasker's rate, making the service more expensive than expected. A few other people also felt that the quality of the product or service could be inconsistent, citing instances of taskers being late or not completing jobs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and friendly... See more

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over hidden charges and... See more

User experience

People report positive experiences with the user experience, often describing it as easy, intuitive, and... See more

Product

Users describe ambiguous interactions with product, with some customers reporting positive experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have mixed feelings. The TaskRabbit person I eventually hired did a great job and I was very pleased. But I was disappointed that the first person I hired cancelled at the very last minute and eve... See more

Rated 5 out of 5 stars

Greatly appreciate the vetting of the professionals..very trustworthy and helpful. That said, I know any time a hard working individual is providing a service they deserve to be paid top dollar. I d... See more

Rated 5 out of 5 stars

My tech was Denis P and he let me know that my TV’s were in fact mounted properly, after another tech from a different company told me my TV’s were on the verge of falling of their mount. He courteous... See more

Rated 5 out of 5 stars

Josh is excellent. Perfect person for the job as a trained master carpenter! We had 4 pieces from IKEA - full disclosure - started one on our own & got frustrated and angry! Josh arrived early even!... See more


Company details

  1. Flat Pack Assembly
  2. House cleaning service
  3. Removals company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

57k reviews

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Asks customers to review

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Rated 3 out of 5 stars

Quick and quality help appreciated. Bamboozle at the end not so much.

Tasker was able to get me moved in a day early and during a heat wave. I did not appreciate that he brought a helper and charged me for it after the task was already done. I ended up paying double what I was expecting.

13 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We're sorry to hear about this unexpected charge! Our Support team can help with addressing this further. To email our team visit help.tr.co and click the "Contact Us" button.

Rated 5 out of 5 stars

Sergio helped me pick up and transport…

Sergio helped me pick up and transport 400 lbs of ice for a wedding! He was on time, professional, and so hard working. He had no trouble doing all the heavy lifting. I will definitely be using him again in the future!

13 June 2026
Rated 5 out of 5 stars

Best app I have on my phone

Easy to use and the Tasker I hired was great. No more looking at boxes of furniture that needs to be assembled / just open the app and make an appointment to have a Tasker get it done.

12 June 2026
Rated 5 out of 5 stars

Help I can truly count on!

I got to use the same man that helped me move last year. I love that he offers a competitive rate while also assisting in taking your TV down and remounting it.

I truly appreciate his assistance and his energy whenever he comes around.

I’ve only used this platform two times both booked with Obi.
5 star service!

13 June 2026
Rated 3 out of 5 stars

Task Rabbit fees are too high for an…

Task Rabbit fees are too high for an online platform

The young man that did the work did a great job

13 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Jacqueline, thanks for the feedback! We’re always looking for ways to improve accessibility, and we appreciate your perspective. Our Trust & Support fee is vital for maintaining a safe platform. More details can be found here: https://support.taskrabbit.com/hc/articles/204940570

Rated 1 out of 5 stars

Tried to connect with customer service…

Tried to connect with customer service which was a nightmare as it is next to impossible to make the chat understand what the issue was

13 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any further assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Rated 5 out of 5 stars

Really convenient

Really convenient, and from what I gather, puts more cash in the pockets of the workers compared to competitor sites/apps.

13 June 2026
Rated 1 out of 5 stars

Charged for no show

The tasker told me that the drive is too long less than 48 hours from the scheduled task, even though TaskRabbit has the address. My card was charged despite no work being done.

9 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We apologize for this issue concerning your task, and we'd like to review it further with you. To email our team visit help.tr.co and click the "Contact Us" button.

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