Taskrabbit US Reviews 57,309

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their expertise and efficiency in completing tasks. The service is consistently described as excellent, with many appreciating the ease of scheduling, clear communication, and the overall positive outcome of their jobs. Reviewers also value the thorough vetting of professionals and the seamless user experience provided by the platform. However, some people were dissatisfied with the pricing, feeling that the company adds significant costs on top of the tasker's rate, making the service more expensive than expected. A few other people also felt that the quality of the product or service could be inconsistent, citing instances of taskers being late or not completing jobs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and friendly... See more

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over hidden charges and... See more

User experience

People report positive experiences with the user experience, often describing it as easy, intuitive, and... See more

Product

Users describe ambiguous interactions with product, with some customers reporting positive experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have mixed feelings. The TaskRabbit person I eventually hired did a great job and I was very pleased. But I was disappointed that the first person I hired cancelled at the very last minute and eve... See more

Rated 5 out of 5 stars

Greatly appreciate the vetting of the professionals..very trustworthy and helpful. That said, I know any time a hard working individual is providing a service they deserve to be paid top dollar. I d... See more

Rated 5 out of 5 stars

My tech was Denis P and he let me know that my TV’s were in fact mounted properly, after another tech from a different company told me my TV’s were on the verge of falling of their mount. He courteous... See more

Rated 5 out of 5 stars

Josh is excellent. Perfect person for the job as a trained master carpenter! We had 4 pieces from IKEA - full disclosure - started one on our own & got frustrated and angry! Josh arrived early even!... See more


Company details

  1. Flat Pack Assembly
  2. House cleaning service
  3. Removals company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

57k reviews

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Rated 1 out of 5 stars

Not Equipped To Handle the Task

The tasker was not equipped to install the IKEA under sink organizer nor think logically about how to get something done. He did not use his time efficiently. He was not honest and upfront when I asked him prior to coming whether he could measure to hang a curtain rod. On site, he said, "I will put it where you tell me to." I had to show him where the inches were on his tape measure because he was using centimeters. He did not have a level to check his work. Hung the center support bracket crooked. Nice guy, but not a good experience for me.

17 June 2026
Rated 4 out of 5 stars

Over the last few years I've hired 5 or…

Over the last few years I've hired 5 or 6 taskers and they have all been pleasant, professional, and well-skilled for the jobs. I've been very pleased indeed by their service.

What I am not pleased with is the customer service. For example, the way the website works, you are already obligated to pay for a tasker before you and the tasker have had a chance to "chat" and make your agreement. Secondly, the website was not up to date in this regard when I used it: there was no easy-to-access and accurate information about how to cancel an appointment with a tasker. Both of these lapses are not good professionalism. It makes it appear that the company may want the customers' money (even unfairly).

The last comment I have is that it is important for a good company to have a customer service representative available by telephone at least during business hours Monday - Friday. I beleive Taskrabbit will lose customers and not gain new ones as easily without a real person who can be contacted.

17 June 2026
Rated 3 out of 5 stars

I like the resource of having the help

My Tasker was punctual and professional. I like the resource of having the help. However, it should be a complete service. I do not think I should have to
pick multiple taskers if I need to move furniture. Through the website I should be able to detail my task automatically pick the number of taskers not have to pick one define the duties and then pick another and define those duties. Not convenient! The cost per hour should be complete of all that is needed.
Also, seems to have fees that are a surprise at the end. I understand there may be fees involved but $58 in a Trust and Support fee is excessive!

16 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We apologize for any confusion regarding your invoice. The Trust & Support fee is an hourly rate, as outlined on the final booking page before confirming your task.  Please know that our fee supports the safety of our community. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-

Rated 2 out of 5 stars

Trust and safety charges are too high

Trust and safety charges are too high.
I mean $23 is what I paid for the anyway that’s what he told me he made. It’s gonna dig a hole then add eight dollars to that that’s like 40%. He did a great job. Your take is too high. You should post total cost right upfront and have the cost built-in instead of added on hey but who am I?

17 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Michael — Thank you for your feedback. Please know that our fee supports the safety of our community including our Taskrabbit Happiness Pledge (pledge.tr.co), as well as operational and safety measures to protect users. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-

Rated 5 out of 5 stars

Tasker was professional

Tasker was professional, on time & offered great advice. Happy with the work& will use him again. I have used Task Rabbit multiple times and have always been happy with the work done. Will continue to use for future projects. Thank you.
Luz Bryan

7 June 2026
Rated 4 out of 5 stars

Unskilled and Unfocused

My wife and I have used TaskRabbit several times, have had great experiences and not so great. Our last experience was not so great. I would not use this young man again as he is unfocused.

17 June 2026
Rated 5 out of 5 stars

Overall great

Overall, an easy way to get my work done the technician you suggested was excellent although I felt a little bit expensive. But you get what you pay for.

16 June 2026
Rated 1 out of 5 stars

Damaged Property & Overcharged!!!!

The tasker broke my picture and charged me for 2 hours and I opened claims for both DAYS AGO and have heard NOTHING!!!!!!!!!!!!!! The first AND LAST time I use your service!!!

17 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We're so sorry to hear your task resulted in damage! Please know our team is experiencing a high volume of contacts and will respond as soon as possible. In the meantime, please follow up on your ticket with as much information as possible. Thanks!

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