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Rated 1 out of 5 stars

I shouldn’t even give them 1 star, they deserve 0 star. Please don’t order from them. Take your business somewhere else. I ve been ordering from them since my baby was born hr is 8 months old. For the... See more

Rated 1 out of 5 stars

There should be an option for 0 stars. They don’t answer calls. The phone goes straight to voicemail. They also don’t answer emails. I gave them a second chance bc the guy actually called me back the... See more

Rated 1 out of 5 stars

I have been a customer for 5 years until today. Something changed with their staff or the availability of the product. I tried to understand the "delayed shipping" issue, until today. I placed an orde... See more

Rated 1 out of 5 stars

This company is a fraud. Takes advantage of moms and families. They should be shut down and closed. I have emailed them 7 times. I called the number on the company profile for purchasing and it’s the... See more

Company details

  1. Catering food and drink supplier

Written by the company

Focusing on all natural, organic, and nutritious choices food choices


Contact info

1.5

Bad

TrustScore 1.5 out of 5

77 reviews

5-star
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1-star

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Rated 1 out of 5 stars

BUYERS BEWARE

BUYERS BEWARE! Do not buy from this company. They are completely unprofessional and ship damaged products. The customer service is abdominal. They are just greedy trash

1 October 2019
Unprompted review
Tfoodgroup logo

Reply from Tfoodgroup

Leah did not provide us with any pictures of her damaged boxes and did not try to resolve the situation. There is no need to yell at our customer service staff. We always try to provide excellent customer service but it gets difficult when the customer is only yelling.

Rated 5 out of 5 stars

I’m a first time mom

I’m a first time mom, and my baby has tried several types of formula with no luck. Most have caused him constipation or he hasn’t enjoyed the taste.
I purchased Holle from Tasteganics, after some research, and not only did he love it, but there was hardly a wait to receive it. It was delivered very promptly in a well-packaged box and with mixing instructions.
I have, since, purchased more boxes of Holle from Tasteganics and will continue to, in the future.
Thank you!

8 July 2019
Unprompted review
Rated 2 out of 5 stars

Whenever I order it says it will be…

Whenever I order it says it will be delivered on day that is never delivered that day. It’s always one day after

12 June 2019
Unprompted review
Tfoodgroup logo

Reply from Tfoodgroup

Hi Samaneh,

I’ve checked on your order. You placed it on Sunday night and selected free shipping. Even with our free shipping option we try our best to get it to you as soon as possible! We shipped out first thing Monday morning 2 days later (Wednesday) it is delivered to you.

Our shipping policy states free shipping takes anywhere from 3-5 business days.

Rated 5 out of 5 stars

Great customer service 100%

I needed to change my shipping to expedited and they did it with no hesitation and quickly replied to me. I will continue to order through tastyganics they have it together.

7 June 2019
Unprompted review
Rated 2 out of 5 stars

I have been ordering from here for 2 months

I have been ordering from here for a few months but now my newborn had to change formulas as per doctor. I placed an order and the next day I emailed to canceled after dr’s visit and they said they can’t cancel because the order was sent out. I didn’t receive the order but they said they can’t refund because it was shipped. It’s unfair even though I still didn’t receive the order and it was over $300 order.

5 June 2019
Unprompted review
Tfoodgroup logo

Reply from Tfoodgroup

We sincerely thank you for being a customer. Unfortunately, we can only cancel those orders that have not left our facilities yet. Once shipped we no longer have the opportunity to cancel. Since we ship out same or next day it leaves a small window for you to cancel the order but ensures it arrives as fast as possible.
When it comes to returns we would never resell any baby formula if it was to be returned to us because we would not feel comfortable reselling returned formula to other parents, we take strict precautions in securely storing our inventory. If a box is returned to us we have no way to detect any tampering, so for the safety of the babies who depend on us, we do not accept returns.

Rated 1 out of 5 stars

Why?!

While the people who respond are nice. They don't understand what you write no matter how many times you reword it. This site also does not have any indication they are running low on their products/are out of formula.
I would like to continue to do business with this company but just can not understand how communication could be so misunderstood?
Product itself is good. Boxes a little banged up but doesn't effect the formula inside. Holle is a great formula. Just wish my request of the promised 5% off was refunded and not the $78 for the 3 boxes they did not deliver. Now I have to figure out a different place to purchase... again!

4 June 2019
Unprompted review
Rated 5 out of 5 stars

So far

So far, amazing. The prices really can't be beat, and the delivery speed is impressive to say the least. My wife and I are very happy we found tastyganics.

7 May 2019
Unprompted review

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