Whenever they get hold your debit card details, by mysterious means or whatsoever, they are never afraid to exercise a recurrent debit stream whether or not you subscribe to them, or never visited the... See more
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Sent an email advising they were going to charge me £35 after a 1 day trial of something I don't even remember clicking. No way to cancel on their site, you have to call a number that was not answered... See more
I have just received an email saying that my subscription has been renewed! I have never even heard of this company let alone subscribed to them. I have complained and will update my review if I hea... See more
Scam co. Managed to withdraw £35 x 2 from my account luckily my bank stopped the 3rd payment! This is all done through Apple Pay apparently where unsuspecting I paid 99p for something which then gave... See more
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Just got up this morning and I’ve had…
Just got up this morning and I’ve had £34.90 taken from this fraud company how they got my bank details I don’t now this is a pending transaction how the hell they got my bank details they took fraudulent payment out at 4.50 am early morning at that time I was sound a sleep
This site is scamming
This site is scamming. I don't know how they managed that, but suddenly through Apple pay they were charging first 1 cent and then 35 Euros after their ridiculously short 1 day trial period. Never signed anything at all. This is fraud
Beware when using apple pay
I was downloading the Nectar app using apple pay when this company somehow got in front and next thing I knew had authorised a 1p payment to them! A day later they tried to take £34.90 but fortunately my bank declined it and alerted me. They tried to take another payment today but my bank have already cancelled my card so it failed. I have never signed up or logged into this website to authorise any membership payments.
I've just had money taken from my bank…
I've just had money taken from my bank account as a 'subscription renewal'. I have never engaged with this company and don't know how they have my bank and email details. very worrying.
Another scam company attempting to…
Another scam company attempting to create a subscription through Apple Pay. I have no idea what they claim to provide Bots respond to any genuine complaint - don't bother just get your bank to reclaim the fraudulent charge for unwanted "subscription"
Attempted to withdraw £34.00 from my…
Attempted to withdraw £34.00 from my account. Block them
Problem issue quickly resolved.
Had an issue but it was quickly resolved. Excellent customer service.
Customer Services very helpful
I signed up in error however customer services were very helpful and resolved my issues promptly. Cannot fault them.
Not the best of experiences
There seems to be a gap between software capabilities and customer support intentions. Hours- literally - after being accidentally ‘subscribed’, I unsubscribed. But not before I was charged 34.90 since, the software generated emails told me, I had unsubscribed outwith the trial period …. 14 days. Exchanges of emails only produced the same Dalek-type negative responses. Subscription WAS finally returned, but it was a totally unnecessary expenditure of nervous energy. How good their services actually are, I have no idea since I never got beyond the subscription quagmire
I have just received an email saying…
I have just received an email saying that my subscription has been renewed! I have never even heard of this company let alone subscribed to them. I have complained and will update my review if I hear back from them.
I have now had a full refund and an apology so their customer service is great. Thank you.
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