Tate Oil Reviews 

322
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We've used Tate Oil for several years now. Recently (just before the current oil price got out of hand), we placed an order on a 10 day delivery. Tate Oil delivered today, on promised date and a... See more

Rated 5 out of 5 stars

When I called first thing this morning, having run out of oil totally (If only I hadn't missed your call last week!), Matty told me he'd look into when I could get delivery and call me back. I was so... See more

Rated 5 out of 5 stars

Our Account Manager, Matthew Rawes is great at his job. Rate/lead time requests are quickly answered enabling me to get a fuel order placed without faffing around. Tate Oil always deliver when they sa... See more

Rated 5 out of 5 stars

We've been really impressed with the service from Tate oil, particularly with our diesel deliveries, which have always been prompt and reliable. A big shoutout to our account manager Stacey cousins wh... See more

Company details

  1. Fuel supplier
  2. Diesel fuel supplier
  3. Farm equipment supplier
  4. Petrol station
  5. Heating oil supplier
  6. Kerosene supplier

Written by the company

We’re a family-run, Yorkshire-based fuel supplier specialising in heating oil, diesel, red diesel, lubricants and additives. With over 50 years’ experience, we pride ourselves on being the same hard-working fuel supplier we were back in 1972. Reach out and get in touch with us today about your domestic, agricultural and commercial fuel requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

322 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(322)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best service!

Always an amazing experience with the guys at Tate. Carl and team are friendly, helpful and never fail to go above and beyond, incredible service always!

26 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Nicole, that's great to hear you are receiving such good service from Tate Oil. We thank you for your business.

Rated 5 out of 5 stars

Excellent service

Excellent service, Matty was spot on to deal with and went above and beyond to make sure everything went smoothly.

Will be using them next time I need some fuel.

5 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Matty is a real asset to Tate Oil. Thank you for writing such a positive review!

Rated 1 out of 5 stars

Gave a price for 4 pensioners

Gave a price for 4 customers, one day agreed then when not delivered rang and was told yes can see you agreed price but its gone up now, needless to say I did not accept new price, dick Turpin had the decency to wear a mask.... this lot just take you for mugs

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Mr Duncan, we are sorry to hear that you haven't experienced Tate Oil's usual high standards. It would seem that your order had been lost between multiple emails. We take your comments very seriously and will consider how we can improve our processes for future orders.

Rated 5 out of 5 stars

Great Company To Deal With

We have been dealing with Tate Oil for many years and they always provide an efficient and friendly service. Stacey, our account manager, is always on the ball and very helpful and flexible with delivery dates

17 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Mrs Lodge, its great to hear Stacey is doing a good job for you. Thank you for your business!

Rated 5 out of 5 stars

Reliable company

We have bought fuel from Tate for quite a number of years now. We have built up an excellent relationship with our account manager Marcus. He always returns calls, is polite, and will beat our lowest price where he can. We nearly always order in good time but if we are ever a bit late ordering Marcus tries his very best to deliver. Tate are very reliable in delivering the fuel.

16 May 2023
Unprompted review
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Reply from Tate Oil

Firstly, thank you for sticking with Tate Oils over the years, we appreciate your business. It's great to hear that Marcus is providing such a good service, your comments will make his day!

Rated 5 out of 5 stars

We have been using Marcus for years

We have been using Marcus for years. I sometimes need fuel urgently and Marcus never fails to deliver. Always at the other end of the phone or calls back within 10 minutes. Brilliant service.

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Great to hear that Marcus is providing such good service for you Gemma. Many thanks for your business.

Rated 5 out of 5 stars

Excellent Value

Tate Oil is an excellent company to buy fuel from. The delivery staff arrive at the time we are told, they are capable, professional and pleasant to deal with. Our sales rep Stacey rings us regularly keeping us informed of all markets movements.

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thanks for leaving a review Stewart, its great to hear you are experiencing a good service from us.

Rated 5 out of 5 stars

Marcus Landale

Our Account Manager Marcus provides an EXCELLENT service, getting fuel to our site when we need it at a good price.

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Claire, thank you for leaving us such a great review. I will pass on your compliments to Marcus.

Rated 5 out of 5 stars

5* Service from a 5* Supplier!

Tate Oil have been our preferred fuel supplier for a number of years. Our Account Manager Carl is amazing. His customer service and communication skills make every order an easy process. Tate Oil are definitely the stand out supplier in the industry - competitive, reliable and efficient! We are looking forward to continuing to work with Carl and the rest of the 5* team!

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for such a lovely review. Carl is an absolute asset to the team, I will pass on your compliments. Thank you for your business.

Rated 5 out of 5 stars

The best service from the best in the business!

We have used Tate Oil for a number of years and built a long standing relationship. Carl is a brilliant account manager, always pulls out all the stops to ensure he can meet our requirements. His work ethic is second to none and you can definitely count on Carl to ensure deliveries are completed in a timely manner. Carl has developed a friendly relationship with us all, and ensures he can assist with the most competitive rates. Also, credit to Tammi who always steps up to ensure our requirements are met in Carl's absence! Great team, great company all round - They are an asset to Tate Oil. - P.

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

It's great to hear Carl being recognised for his hard work. We thank you for all of your business with us.

Rated 5 out of 5 stars

Very Good Service

I have been using Tate Oil for quite a number of years now. My point of contact has always been Stacey who is very friendly and extremely efficient. Couldn’t wish for anyone better.

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Martin, thank you for taking the time to leave a review. Stacey is an amazing member of the team.

Rated 5 out of 5 stars

Highly Recommend

We have been customers of Tate Oil for a few years now. Never a problem! They have always have delivered on time and are competitive with the price. Our account manager Marcus is fantastic! Knowing we contact a few companies when we order fuel, he will match if not beat the price if he can. He's very down to earth and has assisted new members of staff as he knows our company requirements. He even calls to see if we require any fuel when the price is looking good.
Delivery drivers are friendly and polite and most importantly adhere to our company regulations on site including health and safety.
Accounts department don't hassle or chase for payments as some other companies do.
Great company all around!

3 April 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Kally, thank you for recognizing our attention to detail. We believe in delivering only high-quality services to our customers. Your positive feedback motivates us to keep up the good work. If you have any further comments or questions, feel free to reach out.

Rated 5 out of 5 stars

We have used Tate Oil for some time now…

We have used Tate Oil for some time now - Great service / competitive prices and staff are always really helpful especially our account manager Marcus who will go above and beyond to ensure our fleet can keep moving

15 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Cheryl, great to hear that Marcus is looking after you. Many thanks.

Rated 5 out of 5 stars

Account Manager Marcus

We been using Tate oil for a while now, always friendly and helpful. Our account manager, Marcus is always on hand to help us out. overall a good company to deal with.

16 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thanks for leaving a review Sam, and we appreciate your business.

Rated 5 out of 5 stars

As a new customer to Tate Oil I find…

As a new customer to Tate Oil I find them proactive, helpful and Stacey always is on the ball helping out and looking after me.

15 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Hi Esther, that's great to hear. If there's anything else we can do for you, Stacey is always a great point of contact.

Rated 5 out of 5 stars

I have used Tate oil for the last 2…

I have used Tate oil for the last 2 years or so, always been helpful and tried the best on delivery times even when its been short notice. I have been dealing with Tammi mostly who always gives me the service I have been looking for in fuel suppliers.

12 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Great to hear such a positive review Mr Rogerson. We are truly lucky to have Tammi on the team.

Rated 5 out of 5 stars

I have used Tate oil for many years now…

I have used Tate oil for many years now all ways good service but a special shout out to Keith the delivery driver this week who went the extra mile to get me my heating oil in monsoon weather conditions he got absolutely soaked in the heavy rain. Thank you Keith very much appreciated.
M.booth Moortown

11 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for leaving such a great review about Keith, I'll make sure he sees this!

Rated 5 out of 5 stars

Tammi at Tate

Worked with Tate for a year and always had a reliable service with brilliant communication

12 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

That's great to hear Rosie. Thank you for your business.

Rated 5 out of 5 stars

Great staff

Great staff, always helpful and friendly.
fantastic service, on the occasions i forget to allow enough lead in time on delivery's they always seem to be able to pull something out of the bag for me.

Tony Embleton
Senior Site Manager

12 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

We aim to please Tony! Many thanks for your review.

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