Tate Oil Reviews 

322
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We've used Tate Oil for several years now. Recently (just before the current oil price got out of hand), we placed an order on a 10 day delivery. Tate Oil delivered today, on promised date and a... See more

Rated 5 out of 5 stars

When I called first thing this morning, having run out of oil totally (If only I hadn't missed your call last week!), Matty told me he'd look into when I could get delivery and call me back. I was so... See more

Rated 5 out of 5 stars

Our Account Manager, Matthew Rawes is great at his job. Rate/lead time requests are quickly answered enabling me to get a fuel order placed without faffing around. Tate Oil always deliver when they sa... See more

Rated 5 out of 5 stars

We've been really impressed with the service from Tate oil, particularly with our diesel deliveries, which have always been prompt and reliable. A big shoutout to our account manager Stacey cousins wh... See more

Company details

  1. Fuel supplier
  2. Diesel fuel supplier
  3. Farm equipment supplier
  4. Petrol station
  5. Heating oil supplier
  6. Kerosene supplier

Written by the company

We’re a family-run, Yorkshire-based fuel supplier specialising in heating oil, diesel, red diesel, lubricants and additives. With over 50 years’ experience, we pride ourselves on being the same hard-working fuel supplier we were back in 1972. Reach out and get in touch with us today about your domestic, agricultural and commercial fuel requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

322 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(322)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great service from Tate Oil

Always a great service from Tate Oil, our account manager Stacey Cousins always provides us here at Keighley Tree Services with a fast and efficient service. 5*

3 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for leaving a review! We thank you for your business.

Rated 5 out of 5 stars

Amazing Company

Tate Oil we use for all our site and our Account Manager Hannah is helpful, accommodating and we never get a bad service.

would recommend to all.

Many Thanks
Snowden Gang

10 May 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for leaving a review Harry! You will have made Hannah's day.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful for someone who has never had to order oil before. Great price and fast delivery, will be ordering again

2 May 2023
Unprompted review
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Reply from Tate Oil

Hi Nicola, that's great to hear you were happy with our service. Thank you for leaving a review!

Rated 5 out of 5 stars

Great service

Great service, always helpful and polite and get back to you when they say, thank you

21 April 2023
Unprompted review
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Reply from Tate Oil

HiJanet, thank you for taking the time to leave a review!

Rated 5 out of 5 stars

My first order and delivery with tate…

My first order and delivery with tate oils. Excellent customer service from first call with Matty all the way to delivery. I've recently moved into a property using heating oil so wasn't too sure on the process but was given friendly advice, which was very much appreciated. Deliver was very swift ans easy. Will continue using tate oils and highly recommend them! Big thanks to Matty for his help.

17 April 2023
Unprompted review
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Reply from Tate Oil

Hi Jonny, thank you very much for taking the time to leave us a review. I will make sure Matty sees this, it'll make his day!

Rated 5 out of 5 stars

Heating Oil Receipt

Matty got back to me straight away with invoice the council requested to ensure I received my £200 heating oil rebate... Such a nice, helpful chap... Well done Tate Oil...

14 April 2023
Unprompted review
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Reply from Tate Oil

Thank you for your review David, you've made Matty's day.

Rated 5 out of 5 stars

Star driver!

I live in a lovely, but remote and tiny, area of Solihull, amongst mature trees and narrow lanes. Our delivery of oil was due well over a week ago, but the driver arrived and decided he couldn't negotiate the narrow lane, or reach the tank (which is, in fairness, awkward to reach) because the hose was too short. So he said sorry, and left.
The second attempt at a delivery was cancelled due to heavy snowfall - okay that may have been a challenge, but it was only in our area; the main roads were just wet.
The third delivery was scheduled, this time by Tate. I received the text to say they'd be arriving 13th March. As we were going to be out for most of the afternoon, and as they hadn't turned up in the morning, we were worried that our oil wouldn't be delivered, yet again. I was told that they'd be arriving at the end of the day, so I made sure I was going to be home.
However, enter ANDY! I came out of my afternoon meeting and saw that I'd missed calls from an unknown mobile, which I immediately assumed was Tate Oil. I called the number and Andy said, "Ah it's ok, I found the tank. You've got your oil." If he'd been in front of me I would've kissed him, because I really was getting a little bit worried about the level of oil by now.
In a few words, that lovely lad had removed all the worry. He went on to explain that he had to negotiate the truck in a certain way to be able to reach the tank. To me it showed pure initiative and a willingness to get the job sorted. He is an absolute star and if I ever needed a driver who needed to be able to find ways to overcome obstacles, he'd be my first choice.
Well done Andy, mate. A huge thank you. You're an absolute star 🌟

13 March 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

What a lovely review! You have made Andy's day. It's great to hear such positive feedback.

Rated 5 out of 5 stars

Service above and beyond

A big thank you to Ian our driver who struggled through the snow this morning to deliver our heating oil. He rang first to confirm the conditions and once I told him we had gritted our very steep drive he had no hesitation in making the delivery. This is very much the sort of service you need when you live off grid.

9 March 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for the fantastic review Nigel. Ian is an absolute asset to Tates, we're lucky to have him.

Rated 5 out of 5 stars

5 star service

I forgot to order my oil and realised just in time, before the tank ran dry. Matty at Tate organised an emergency delivery and saved the day.

6 March 2023
Unprompted review
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Reply from Tate Oil

Happy to help! Thank you for leaving a great review.

Rated 5 out of 5 stars

Cari is a top Bannana

Carl is a top Bannana, providing upto date info and prices on a regular basis

10 February 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thanks Russell, we appreciate the review!

Rated 5 out of 5 stars

I have long thought that Watsons Oil…

I have long thought that Watsons Oil prices were hiked and the explanation for their high price was insulting
I rang Tate Oil and was greeted by Emma, who; with a very professional, friendly and knowledgable response, quoted me a competitive price
Needless to say, I was very happy to switch providers and have signed up for a 36 month agreement where they will even pay the vat!
Should have rung Tate Oil years ago!

2 February 2023
Unprompted review
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Reply from Tate Oil

It's great to hear from you John. Thank you for the review, it made Emma's day!

Rated 5 out of 5 stars

fast response

fast response, competitive price and back office staff who were on the ball - knowing details of delivery and options. 10/10 Highly recommended.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Help when we had run out

Having moved house we had stupidly run out of oil. Ben at Tate Fuel Oil could not have been more helpful in sorting out an emergency delivery and Andy who came today to deliver was so cheerful and polite and professional

25 January 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for taking the time to write such a lovely review.

Rated 5 out of 5 stars

Kieran is so helpful

Kieran is so helpful, even brought the delivery forward to a Saturday when we ran out of oil. So polite and professional. Highly recommend Tate.

20 January 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for your review Polly, it will make Kieran's day!

Rated 5 out of 5 stars

I can’t recommend Tates highly enough

I can’t recommend Tates highly enough.

Matty Rawes came to our rescue when we ran out of oil. He was very helpful and professional and managed to sort our problem out with minimum fuss and maximum effort! Thank you Matty and Tates.

13 January 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you for leaving a review Sally, I think you've just made Matty's day!

Rated 5 out of 5 stars

Pleasure to deal with

Delivery chap was great, he didn’t mind all the junk we have in front of the oil tank, was friendly and good at his job.
Paying the invoice over the phone was also a good experience. Ben was another friendly and efficient Tate Oil employee, fast and very happy to send me confirmatory email of payment.
Pleasure dealing with such nice people.

6 January 2023
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you so much for your review Mrs Bedford, it will make Ben's day!

Rated 5 out of 5 stars

Great customer service

Great customer service, prompt delivery dates and very competitive prices.

29 December 2022
Unprompted review
Tate Oil logo

Reply from Tate Oil

Thank you John, we appreciate you leaving a review. Happy New Year!

Rated 5 out of 5 stars

The Very Best Heating Engineer

Heating Engineer, Luke serviced the boiler and was absolutely brilliant. I have been at my home for 5 years and the heating has never worked properly and certainly never like it is working now. The boiler and pump have never been as quiet as they are now and the house has never felt so warm. Please pass on my thanks. I am so grateful.

6 December 2022
Unprompted review
Tate Oil logo

Reply from Tate Oil

We are so proud to have Luke on our Tate Heat team, he is an absolute asset to our business. Thank you for taking the time to send us a review!

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