Tates Reviews 

Totally disgusted by Tates Kia this time. We have purchased 3 Kia Picanto over the years and are well known in the showroom.
My Kia Picanto X-Line Auto was booked in for a 40k or 4 year service and MOT.
The advisor the day before informed me that the cost of the service would be £467.85 and the MOT another £58.
I was absolutely gobsmacked that they think, anyone in their right mind, would pay this much money. Almost embarrassing from the advisor.
I politely declined the service over the phone and went online and a few clicks later was able to book (if I wanted) the exact same work, at the exact same dealer, for £321 (Service £281).
They had no choice but honour this price when I collected the car to save face.

Utterly shameful and disappointing behaviour. I won't be using their services again. I understand phone bookings are generally higher in price but this was a pisstake.

I have no complaints about the quality of work done or the information subsequently provided.

Good service although I had to wait a while whilst they located a courtesy car.

Everyone was so helpful and friendly. Explaining everything and very patient

The staff are really lovely, and couldn’t do enough for me.. and updated me all the time, about my car. So I really appreciated their professionalism and very good customer service.

Excellent company, excellent service.

Always helpful and honest.
Car arrived within a good time frame.

Your Shoreham Hyundai staff were attentive and efficient. Many thanks.

Great staff. Been with Tates now for some 15 years. Would not dream of going anywhere else.

helpful service and would recommend to all looking for a new vehicle

Good honest service. Not too pushy but always willing to answer queries. Friendly and professional

Was amazing communication excellent customer service made myself an family feel extremely comfortable. Explained everything so I could understand.

Many thanks to Citroën service manager Steve Coppard and colleagues for a seamless first year inspection of my Ami electric. Courtesy and competence are a great combination. I liked the bonus of a video clip of the inspection process by Steven Banks. Thanks again.

Good service, They are most efficient!

Pleasure doing business with company. Pleasant experience and very helpful, very patient waiting for payment. On day of collection all went smoothly, James did the unveiling of the car and went through all the necessary instructions and handed the car over to me. I got lucky, I was in the right place at the right time for this particular purchase and with the help of James all went smoothly.

Recently had my Hyundai serviced, it was delivered back to me at home all clean and looking lovely. Great service. thank you Tates

Great service. Very supportive and communicative.

Great service

Excellent service, competitive price