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Rated 1 out of 5 stars

Gorgeous quirky designs and very expensive. However the chain of the necklace tarnished after only a few wears. Never had this happen so badly even with jewellery a fraction of the price. Wearer do... See more

Rated 4 out of 5 stars

I've been a Tatty Devine fan for years and have had generally positive experiences with the brand. Their designs are creative and unique, and their customer service is often excellent—like when they w... See more

Rated 5 out of 5 stars

I took 5 pieces of 'vintage' TD jewellery to the Seven Dials shop to be repaired. Four were done on the spot but the 5th had to be sent back to the Care Team at HQ. Superb service all round - communic... See more

Rated 1 out of 5 stars

I bought my first necklace and really loved the name design and colour that I chose. However within a few wears the chain started to tarnish badly to the point that I only got 2 wears out of it. I ch... See more

Company details

  1. Jewellery shop

Written by the company

Tatty Devine is the go to brand for original, fun, acrylic statement jewellery. Founded in the heart of East London in 1999 by Harriet Vine MBE and Rosie Wolfenden MBE, all jewellery is still designed and handmade in house by a passionate and skilled team.


Contact info


3.0

Average

TrustScore 3 out of 5

207 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It says JOY and it gives me JOY

Ooh, I've received my wearable Morag Myerscough sculpture, I couldn't be happier. It says JOY and it gives me JOY.
It's also beautifully made, a thoughtful Devine/Myerscough collaboration. Thank you!

3 April 2021
Rated 2 out of 5 stars

Watch out for extra costs due to Brexit.

I bought a necklace on the website. Since I am living in Europe, I had to pay extra taxes for the importation.
You might want to add a warning about that for foreign customers.
The taxes were as high as the price of the necklace... absurd. Thanks Brexit! :/

8 March 2021
Tatty Devine logo

Reply from Tatty Devine

Hi Marine,
Since 1st January we updated our Terms and Conditions to reflect that for all non-UK purchases the buyer (you) is responsible for import clearance and any applicable local taxes or import duties. We wish this wasn't the case but it is out of our hands.
We are however looking into ways we can offer pre-paid duties so that you wouldn't have any surprises.
We've taken your comments on board and added in more details to our FAQs and Delivery pages online.
Thanks,
Team Tatty

Rated 5 out of 5 stars

Excellent Customer Service!

UPDATED - I have updated my review to 5 stars because Tatty Devine have been excellent & provided a first class service to remedy an issue that I had with a chain I purchased. They acknowledged the issue promptly, their communication has been first rate & helpful, keeping me updated throughout. In addition to having a lovely chain (Lipstick Kiss Necklace - Mirror Red), their customer service has been 10/10. Thank you Team Tatty!

1 March 2021
Tatty Devine logo

Reply from Tatty Devine

Hello Bella,

Thank you for your feedback on your recent purchase.

I am very sorry to hear that you are disappointed with the quality of the clasp and jump ring that you have received on your new necklace.

Our Lipstick Kiss Necklace is hung on our antique gold style chain and findings which do sometimes vary in colour in places due to the antique effect patina on this particular chain. It would be very helpful if you are able to send a picture of your necklace chain to our lovely Care Team at care@tattydevine.com and we will be delighted to take a closer look and advise on a replacement.

I hope this helps and we hope to hear back from you soon.

Rated 5 out of 5 stars

So Glad I Found Them All That Time Ago!

Been shopping with Tatty Devine for years now, always a delight when I've had to contact customer service, friendly and quick service. Items have always shipped in timely manners, and well packaged. When (I was able) to visit their stores (mainly Covent Garden) the staff were friendly, and always a delight.

16 February 2021
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