tax2u.co.uk Reviews 

8,966
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient approach, making complex tax matters manageable. The service is frequently highlighted as excellent, with many people appreciating the clear explanations, quick response times, and smooth user experience, ensuring they felt supported throughout the process. Many consumers highly recommend the service, planning to use it again due to the stress-free and straightforward process. People found the guidance and support invaluable, especially for those new to self-employment, making everything clear and easy to follow.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as helpful, reliable, and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the company for being helpful, efficient,... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Response time

Reviewers consistently express satisfaction with the promptness of communication, highlighting quick replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


Company details

  1. #21 of 31 best companies in Accountant
  2. #7 of 11 best companies in Bookkeeping service
  3. #3 of 4 best companies in Certified Public Accountant
  4. #10 of 12 best companies in Chartered Accountant
  5. #26 of 37 best companies in Tax advisor
  6. #13 of 17 best companies in Tax consultant

Written by the company

tax2u.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(8,966)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top job

Top job. Very easy to communicate. Any problems any questions were all addressed promptly. 10 out of 10.

21 April 2026
Rated 1 out of 5 stars

They will keep charging you even after…

They will keep charging you even after you cancell your subscription.you will struggle to get rid of the direct debit,they will keep charging you.been charging me more than half an year

14 April 2026
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hi Ilcho, we are sorry to see your feedback. Our cancellation policy is very clear, to stop a subscription the client must take action on the cancellation link sent to them. Unfortunately, instead of taking action on the link we sent you to cancel your subscription, as advised by our team, you unsubscribed from all the marketing emails sent to you and left the subscription active. Hope this helps to clarify the matter. If at any point you need help with your tax return, please let us know. Kind regards, Tax2u team

Rated 1 out of 5 stars

SCAM!!!

They require unnecessary additional information which not everyone has MAKE IT CLEAR BEFORE YOU take payment. I have a provisional driving licence which is proof of identity with HMRC but not with you. This company is a scam

2 April 2026
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hi, as informed by email, you can see on the HMRC website that the provisional driving licence is NOT an acceptable proof of ID. https://www.gov.uk/government/publications/proof-of-identity-checklist/proof-of-identity-checklist
So there is nothing misleading about our process.
Kind regards, Tax2u team

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