tax2u.co.uk Reviews 

8,966
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient approach, making complex tax matters manageable. The service is frequently highlighted as excellent, with many people appreciating the clear explanations, quick response times, and smooth user experience, ensuring they felt supported throughout the process. Many consumers highly recommend the service, planning to use it again due to the stress-free and straightforward process. People found the guidance and support invaluable, especially for those new to self-employment, making everything clear and easy to follow.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as helpful, reliable, and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the company for being helpful, efficient,... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Response time

Reviewers consistently express satisfaction with the promptness of communication, highlighting quick replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


Company details

  1. #21 of 31 best companies in Accountant
  2. #7 of 11 best companies in Bookkeeping service
  3. #3 of 4 best companies in Certified Public Accountant
  4. #10 of 12 best companies in Chartered Accountant
  5. #26 of 37 best companies in Tax advisor
  6. #13 of 17 best companies in Tax consultant

Written by the company

tax2u.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(8,966)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bang for your buck

A trustworthy firm that will help you with your tax return process with great efficiency and professionalism. I would highly recommend Tax2u and I will certainly be using their services again.

30 January 2026
Rated 5 out of 5 stars

I appreciate staff professionalism

I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.
I can't thank them enough. Keep up the good work.

23 January 2026
Rated 5 out of 5 stars

A very professional team

I have been with tax2u for a couple of years now they are very a professional company always there if you need them the dashboard is very easy to navigate through I have never had any problems if I have they are straight there to sort it out I would highly recommend tax2u to anyone thank you

23 January 2026
Rated 1 out of 5 stars

This company is a scam!!!

This company is a scam!!!
Be very careful and think better before trusting them!
People are not aware what they do with the money they take for them from HMRC.
I found this company on Google while I was trying to obtain my UTR. After this service, they insisted with messages asking to make them my agent.
I accepted them as my agent for self-assessment, and they took from HMRC a tax refund for PAYE that HMRC owned me, without asking me, and of course without my permission. The sum was £84.44, and they sent me a message to inform that they had taken my money and they would send me £36.44, and the rest of the money is the fee for a service I never asked for. This is text: 'our fee is £40 (+vat) or 40% of the rebate (+vat), whatever fee is higher. If your tax return is any less than £40+vat Tax2u Ltd will keep the rebate as the chargeable fee'. A fee for a service I never asked for!!!
Imagine how much they would have stolen if my tax return would have been £800, instead of £80! I asked my money back and they refused to give it, unless they keep the fee they want.
This is fraud and I am sure most of the people are not aware that they would be in a worse situation if they trusted them!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Although the HMRC details seem to be…

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application.
There was a error in my email address and this took a long time to identify with HMRC, but once this was cleared the process was quick.
Eduard gave us written advice as well as a phone call, it was very reassuring - Thank you

21 January 2026

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