I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
Company replied
It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
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Company details
- #5 of 78 best companies in Investment service
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4k reviews
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All ways good customer service I am…
All ways good customer service I am last 3 year with this company and they give me good my taxi insurance quote which is less then last year looking forward next year again.
Saleem chaudhry
5 August 2026
Reply from The Taxi Insurer
We are absolutely delighted by your wonderful loyalty and appreciate you taking a moment to share your experience with us. It is fantastic to hear that we could deliver such excellent care once again and that your latest commercial vehicle premium came in even lower than your previous premium, giving you great value for your business. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that you received top-tier care from our team alongside highly competitive rates for your policy. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
The member of staff that I spoke too…
The member of staff that I spoke too was very professional, very clear when speaking and explained everything thoroughly. First class!!!
7 August 2026
Reply from The Taxi Insurer
We are absolutely thrilled by your kind words and truly appreciate you taking a moment to write to us. It is wonderful to hear that our team member looked after you so brilliantly, ensuring you felt completely comfortable and leaving you with such a positive impression of your conversation. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our staff friendly and helpful. We really appreciate your kind comments.
If you have any questions or need any further support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ The Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We're pleased to hear you had a good experience with us. We appreciate your feedback and are glad we could assist you.
If you have any questions or need any further support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ The Taxi Insurer
Jenny is very good she is very strong…
Jenny is very good she is very strong personality in this company hope she is become a CEO soon .
5 August 2026
Reply from The Taxi Insurer
Thank you so much for taking the time to share your kind feedback.
We're delighted to hear about your positive experience with Jenny. She is a highly valued member of our team, and I'm sure she'll be pleased to know that her strong personality and commitment made such a positive impression on you. Your comment about hoping she becomes CEO one day certainly brought a smile to our faces!
I'll make sure your lovely feedback is passed on to Jenny and recognised by her manager.
Thank you again for your kind words, and we really appreciate you taking the time to let us know.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ The Taxi Insurer.
Excellent well informed member of staff…
Excellent well informed member of staff very helpful and considerate would highly recommend
4 August 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our team member knowledgeable, helpful, and considerate. Your recommendation means a great deal to us, and we really appreciate your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to share your feedback.
We are pleased to hear that you had such a positive experience and are thoroughly satisfied with everything.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Straight forward easy to deal with
3 August 2026
Reply from The Taxi Insurer
Thank you for taking the time to share your feedback.
We are pleased to hear that you found the entire setup completely clear and that our team provided a hassle-free experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Very good and UK based staff
Very good and UK based staff. Cheaper and better than all the other providers.
31 July 2026
Reply from The Taxi Insurer
We really appreciate you taking the time to share your feedback.
We are pleased to hear that you had such a positive experience with our team and that our rates provided much better value than the other options you found.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
good to do bussiness
31 July 2026
Reply from The Taxi Insurer
We are absolutely delighted that you had such a positive experience dealing with us.
It is always our goal to make things as smooth as possible, and we are glad that setting up your cover went so well.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Excellent costumers very competitive…
Excellent costumers very competitive pricing, staff very helpful I would definitely recommend given them the first call instead of shopping around!
3 August 2026
Reply from The Taxi Insurer
We really appreciate you highlighting your experience and recommending our service to others.
It is fantastic to hear that our competitive pricing stood out to you and that our team provided such helpful support from the very first contact.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
We truly appreciate you taking a moment to highlight your experience.
It is fantastic to hear that our advisor looked after you so brilliantly and provided such a pleasant, supportive service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thanks so much for leaving us a review.
We're glad our team explained things clearly and understood your needs.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
I would definitely recommend taxi…
I would definitely recommend taxi insurer to everyone. They are very professional and they would go out of their way to get you the best quote. Well done 👏
29 July 2026
Reply from The Taxi Insurer
Thanks for the 5 star review! We're delighted to hear that you had a positive experience and that you would recommend Taxi Insurer to others. It's great to know that you found our team professional and committed to helping you find the best quote.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
A Pleasure To Deal With
When getting insurance quotes it's all rather tedious but with this company the staff's professional and friendly manner helped greatly. They also gave the best quote by quite some distance. Thanks.
28 July 2026
Reply from The Taxi Insurer
Thank you so much for taking the time to leave such a wonderful review!
We completely agree that getting insurance quotes can often feel like a tedious task, so we are thrilled to hear that our team's friendly and professional approach helped make the process so much easier for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for leaving us a review.
We're thrilled to hear your renewal was easy and the price was competitive with last year! Keeping things simple and affordable really brightens our day.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for taking the time to leave us a review.
We're thrilled to hear that you met a nice team and got a good deal! Keeping things friendly and affordable for you really makes our day.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for leaving us a review.
We're glad to hear you find it easy to get in touch with us!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your wonderful 5 star review and for your continued loyalty over the years. It means a great deal to us that you trust us with your insurance and wouldn't choose anyone else.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
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