Avoid this firm
We booked a van and one man from TaxiVan. They took the payment online, but did not turn up, or contact us at all with any explanation. Their phone number and email addresses just give error messages, so they are uncontactable except by post, which appears to be an accommodation address supplied by their accountants. We are in the process of trying to get the money refunded.
UPDATE; we got a refund from the bank by making a chargeback claim on the debit card. Amazingly, Taxivan tried to dispute the chargeback, but we proved to the bank that our claim was valid, as Taxivan had completely failed to provide the service contracted for.





