Taylor Chartered Surveyors Reviews 

875
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied customers frequently praise the staff for being exceptionally polite, helpful, and professional during property valuations and home consultations. Consumers also highlight the remarkably fast response times, noting that detailed property valuation reports are usually delivered within twenty-four hours at very reasonable and competitive prices. Some reviewers were distinctly not happy with occasional scheduling issues, mentioning last-minute canceled appointments, missed visits, and significantly delayed reports. Additionally, a small group of clients encountered difficulties regarding unfulfilled service expectations and a lack of timely responses from the office team.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt and efficient experiences... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reports and quotations... See more

Price

Clients share positive opinions on price, consistently describing the services as affordable and offering... See more

Value for money

Users describe positive interactions with value for money, highlighting reasonable and fair pricing across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

875 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(875)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service and communication

Incredibly helpful and polite staff, made everything very simple and were more than happy to help when my valuation needed an extension. Price was more than reasonable for the level of service.

Highly recommended, definitely my go to for the future!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks!

Quick to respond, good price and fast report turnaround. Recommended!

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Surveyor did not turn up to the appointment did not carry out a survey (physical). Apparently valued the property based on other surveys carried out on the building, not my apartment and did not take into account the ongoing section 20, structural damages and estimated required work and disputes with the freeholder. Issued a valuation for help to buy anyway.
I contacted Taylor chartered surveyors on several occasion only to receive nonsense excuses of a re-schedule and a survey to actually be done. Loads of excuses and now no reply at all. Awful service. Have given them plenty of time and have been very patient. Now I have drawn a line. Avoid. Abysmal service and correspondence. Awful service.... can't event call it that. They didn't actually do anything.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Help to Buy valuation

We used Taylor Chartered Surveyors for our Help to Buy valuation and were thoroughly impressed. The team was professional, prompt, and very reasonably priced. The entire process was seamless, and we would definitely recommend their services.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The communication by Sasha was excellent from the moment I received a reply to my enquiry. Elliot was kind and explained the process. He was efficient and we had the report promptly. I wouldn't hesitate to recommend them for a Help to Buy valuation. Thank you!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

From the start of my enquiry until the end of the process with Taylor Chartered Surveyors, it was absolutely seamless. Great communication, fast service, and very quick at receiving my report. I have already recommended them to my neighbours who are about to go through the same process

27 February 2026
Unprompted review
Rated 5 out of 5 stars

HTB Survey

recently used Taylor Surveyors for a Help to Buy valuation on my flat and couldn't be happier with the service. From the initial outreach right through to completion, the process was excellent and incredibly swift. I dealt with Sasha, who was professional, helpful, and kept me informed every step of the way. If you need a reliable surveyor who gets the job done quickly, I highly recommend them

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Taylor’s were very helpful

Taylor’s were very helpful. I’m glad I found them to value my flat. They do lots of Help to Buy properties so they understand the process. They were very helpful and I highly recommend them.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service *5 Star*

Excellent service. Easy booking, on-time surveyor, and a fast valuation report. Best price I found and everyone was friendly and helpful throughout. Highly recommend for Help to Buy valuations.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

We worked with Elliot at TCS twice

We worked with Elliot at TCS twice. He came to value our property. He was very professional, knowledgeable, open, fair and good to work with. I would highly recommend.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Help To Buy Valuation

I used this company for a Help To Buy Valuation, and they were brilliant. I was able to book in for the next week. The gentleman that attended was very polite and professional. I received the report the next day and the communication was excellent, would highly recommend using them!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently used Taylor Chartered Surveyors to secure a valuation for my shared ownership property and received excellent service. The team were very professional and helpful in all communications and I received the valuation report less than 24 hours after the Surveyor visited.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

5/5 rating

5/5 rating. Booked in, came on time, received the valuation on the Monday following the valuation on the Friday. Best value compare to competitors. Everyone I have spoken with online/via emails and the evaluator on the day have all been incredible nice and helpful. Would highly recommend using this firm for a house valuation.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and fast service on Help to Buy valuation

Taylor Chartered Surveryors provided me with a Help to Buy valuation in January. Sasha was very helpful on providing information and booking the valuation. Elliot visited my flat for the valuation and provided the report 24 hours later which is a much faster turnaround compared to other surveyors. I would recommend.

27 January 2026
Unprompted review

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