Taylor Yates Reviews 240

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more

Rated 5 out of 5 stars

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more

Company replied

Rated 5 out of 5 stars

I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more

Company replied

Rated 5 out of 5 stars

After much deliberation of which bag I would buy and several visits back to Northern Ireland, and a few chats with the very helpful ladies in the shop, Agnes ( in plum) became my new friend. I love t... See more

Company replied

Company details

  1. #6 of 28 best companies in Leather Goods Shop

Written by the company

Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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Rated 5 out of 5 stars

Lovely bag

Lovely bag which I had been looking at for some time. Was able to order online and collect at the store the next day. The girl in the store was very pleasant and helpful.

19 January 2024
Rated 5 out of 5 stars

Exquisite

The Alice bag arrived on time and beautifully wrapped. But that was nothing compared to the beauty of the bag! Soft, buttery leather with great attention to detail. Love everything about it!

2 December 2023
Rated 5 out of 5 stars

All the staff at TY are fantastic!

All the staff at TY are fantastic. Ordered a bag before remembering I was on holiday when it would arrive. Messaged and within 30 seconds was all sorted to post to arrive when I got back with lots of lovely messages about my holiday too! That's service! Thank you all at TY

25 October 2023
Rated 5 out of 5 stars

Great communication

Great communication. Enabled me to make a purchase online whilst in France using a credit in store and a discount code before the offer ran out. Lovely customer service and needless to say my bag is beautiful.
Thank you

31 October 2023
Rated 5 out of 5 stars

First class

First class, efficient service from the start of the process to the finishing of the process

7 November 2023
Taylor Yates logo

Reply from Taylor Yates

Thank you for the kind review! We're thrilled you found our service first-class and efficient.
Thanks,
TY Team

Rated 5 out of 5 stars

Lovely, lovely

Lovely, lovely soft leather handbag which I have been thinking about since we visited the shop in Bushmills in July. Prompt and efficient on line service.

30 October 2023
Taylor Yates logo

Reply from Taylor Yates

Thank you Terry for the great review! Hope you are enjoying the lovely soft mini Agnes!
Thanks,
TY Team

Rated 5 out of 5 stars

Another stunning bag

Another stunning bag. First class service as before. Delighted with my purchase.

25 October 2023
Taylor Yates logo

Reply from Taylor Yates

Thanks again for your lovely review! Hope you are enjoying the bags!
Thanks,
Team TY

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