TCS Digital Solutions Reviews 90

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Aside from an unbeatable price, the customer service was very helpful and responsive. I’m not gonna lie, the website looks a little iffy and when I didn’t receive a confirmation email after my purchas... See more

Company replied

Rated 1 out of 5 stars

Two things. For one, Your asking me for a review for an order I placed a couple weeks ago and it's not here yet. Companies like yours want some kind of review immediately after someone buys something... See more

Company replied

Rated 5 out of 5 stars

First of all - I did have a negative experience the first time I ever ordered from TCS. It wasn't my intent to order from them ever again but I was in a pinch so I decided to give them another shop.... See more

Company replied

Rated 5 out of 5 stars

Being new to printing labels, I wasn’t sure what would be the best option for my products. Melissa helped tremendously not only in finding the best option for my products, but also label material. The... See more

Company replied


Company details

  1. Printing Equipment and Supplies
  2. Printer store

Written by the company

We specialize in business label printers, printing and business printing solutions. Authorized resellers for Epson, Afinia, QuickLabel, TrojanLabel and more... Some of our Popular Brands / Label Printers: Epson ColorWorks Label Printers Epson C3500, Epson C6000, Epson C6500, Epson C7500 AfiniaLabel Label Printers & Finishing Machines Afinia L801, Afinia L502, Afinia CP950, Afinia DLF-220 QuickLabel Label Printers QuickLabel QL-300, QuickLabel QL-300s, QuickLabel QL-120X TrojanLabel Label Printers & Finishers TrojanLabel T2, TrojanLabel T2-C, TrojanLabel T2-L, TrojanLabel T3-OPX We are here to serve you every weekday M-F 9-5PM EST


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

unbeatable price

Aside from an unbeatable price, the customer service was very helpful and responsive. I’m not gonna lie, the website looks a little iffy and when I didn’t receive a confirmation email after my purchase, I panicked and contacted them. They were very reassuring, not to mention a whole printer was at my doorstep the very next day. Very happy, would buy from TCS again

7 June 2026
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks so for shopping with us!

Rated 5 out of 5 stars

Five Star Service!

First of all - I did have a negative experience the first time I ever ordered from TCS. It wasn't my intent to order from them ever again but I was in a pinch so I decided to give them another shop. To put it lightly my last experience was above and beyond great.

I made a mistake when placing my most recent order (Apple Pay "accidentally" put my shipping address as an address I haven't lived at for 4 years) and Frances from the customer service team went above and beyond to make sure my parcel still arrived to me without any delay. She was extremely helpful, amazingly communicative, and obviously my issue was resolved perfectly. Faith completely restored in TCS and I will happily order from them in the future!

6 May 2026
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks for letting us help you again, Alex! We hope you come back often!

Rated 1 out of 5 stars

Two things

Two things. For one, Your asking me for a review for an order I placed a couple weeks ago and it's not here yet. Companies like yours want some kind of review immediately after someone buys something without having enough time to really evaluate your product or your service. If you truly care about real customer feedback, wait at least 30 after they have received your product to ask what they think.

9 April 2026
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Reply from TCS Digital Solutions

Hi Michael (Scott) Aldrich. Our sincerest apologies for the delay in delivery of your cyan ink cartridge. Our records show your ink was shipped out next day, but there was a FedEx delivery delay. I've just left you a voicemail offering additional help. We hope you'll reach out to us with any additional questions or concerns. Have a great day!

Rated 5 out of 5 stars

Amazing service

Amazing service and if you need them expedited they offer options! We have been buying labels from them for a while now and nothing but great things to say!

31 March 2026
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks, Patrick! We appreciate you!

Rated 5 out of 5 stars

Super-fast shipping and excellent…

Super-fast shipping and excellent customer support! Great communication of order status and shipments, and customer service reached out directly to make sure I was able to set up the printer and order additional supplies correctly. There are real humans behind the scenes and it's great to know they're there if I need anything.

18 March 2026
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks so much Shelly! Please come again.

Rated 5 out of 5 stars

Great price

Great price. Super fast shipping! questions were responded quickly!

24 February 2026
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Reply from TCS Digital Solutions

Thanks! Glad we could be of help!

Rated 1 out of 5 stars

The website is very clunky and hard to…

The website is very clunky and hard to navigate. It refreshes and empties your cart and opens new tabs, making it difficult to place an order for multiple products. The labels being password protected makes it difficult to reorder as well.

24 February 2026
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Reply from TCS Digital Solutions

Our apologies for any troubles you may have encountered with ordering labels on our website. Perhaps you were encountering some short term performance issues that have since been resolved? Not sure, as we get lots of compliments on our website. Due to licensing agreements we are required to password protect our self serve labeling solution, and auto reordering is not a function that is yet available. Thanks for your thoughts, and have a great day!

Rated 5 out of 5 stars

Great, helpful!

I think there are only 2 CS people and they are both just great, helpful and kind!

9 December 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Thanks so much!

Rated 5 out of 5 stars

TCS is my solution for printers and…

TCS is my solution for printers and Labels. I use an Afinia and absolutely love it. They have every label option I can think of for my machine.

24 November 2025
TCS Digital Solutions logo

Reply from TCS Digital Solutions

Wow, Kayla, thanks for the kind words!

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