Novero Gaming Store Reviews 295

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Excellent CS. Was informed about product not in stock the next day after order was made. They said restock is about 10 days later, but received the shipment in less than 2 weeks, satisfied with the fa... See more

Rated 5 out of 5 stars

Very fast delivery, I got my headset stand within 3 days. The package is very well protected. However, I found out that the headphone stand was white in colour despite I ordered the black one. Neverth... See more

Rated 4 out of 5 stars

Got my E Element x2000 keyboard last few days. The keyboard looks great and solid. However there has no free mousepad include in the box where the website is written “free mousepad will be given” or b... See more

Rated 5 out of 5 stars

My bad for raging, hmmm first time online purchase so its my mistake,item delivered is probably the university staff holding it until next week. Good to know my item arrived. Pardon the mistake! Great... See more

Company replied

Company details

  1. Computer Shop
  2. Computer & Accessories store

Information provided by various external sources

Official distributor of Redragon and Sades Gaming in Malaysia Official dealer of Razer, Logitech Gaming, Steelseries, Corsair Gaming and Plantronics Gaming


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, affordable price. But what I like the most is the ease of purchasing experience. This website interface is buyer friendly, a lot of payment option, also occasional emails that update on current shipment progress.

2 July 2017
Unprompted review
Rated 1 out of 5 stars

The estimate time

The time for the item to be receive is not accurate. and the tracking number just missrouted the package since early in the morning.

29 June 2017
Unprompted review
Rated 5 out of 5 stars

thumbs up

hi
receive items in a good condition.
*need to improve
-please update the item list if its out of stocks.
-and calling customer by not using the number on your website is no no.

have a great day guys.

21 June 2017
Unprompted review
Rated 5 out of 5 stars

Awesome

The delivery is so fast. Just within 2 days. the item also received in good conditions. I like my mechanical keyboard now. Not regrets buying it at Novero Gaming Store. For those who want to buy it, no more waiting just buy it because the item is worth buying

16 June 2017
Unprompted review
Rated 4 out of 5 stars

A little failure that need to improve

The stuff is delivered safety to my home. I ordered a laptop cooler, but too bad is the USB cable is not function, other of my USB cable is function when plug into the cooler. Its a little bit sad for the cable but overall is good.

22 May 2017
Unprompted review
Rated 3 out of 5 stars

Wrong address, late delivery

This time I actually used my friend name and address to perform order.
Well first, when purchasing the mouse as my friend's birthday present and I search through tdc.my and saw the mouse i ordered still in stock.
But after purchase seller tell out of stock and now the present has delayed for 2 weeks.
Second, we never thought the stock will out and put a address that only short period of time we all stay, but after changed address with the seller after informed preset will not arrive so fast, but when delivered it still send to old address and luckily the location it sent to got people to receive the parcel.

Last time shop with novero is super good service, this time got a bit bad experience due to the problems above occurred

21 May 2017
Unprompted review
Rated 5 out of 5 stars

Superb service!

Item arrived on time & in excellent condition. Will definitely buy from them again!

28 April 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look