My invoice for an item I wanted to order went from free shipping to $160 for shipping - more than half of the cost of what I wanted to buy, because I live in the capital of the Yukon - I cancelled my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The on process for ordering was straight forward, however I had issues paying with my visa, which appeared to be on the website. Not sure if this was do to volume orders. Called customer service who... See more
Company replied
Communication could have been a bit better, but overall ordering from TDot Performance was a good experience. This was my first order with TDot Performance and they did a very good job with fair prici... See more
Company replied
Didn't have the part I wanted in stock at the good price. Wanted to sell me basically the same thing same manufacturer for $150 more and offered 10% off... TDot reached out to me, and tried their... See more
Company replied
Company details
Written by the company
TDot Performance is one of Canada's leading automotive aftermarket retailers and proud to be Canadian. With over 1 million products from over 250 of the world's top aftermarket brands, we have everything you need for your vehicle, including performance parts, exterior accessories, interior accessories, wheels & tires and more.
Contact info
Toronto, Canada
- 1-800-276-7566
- support@tdotperformance.ca
- tdotperformance.ca
3.9
Great
808 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leaf spring purchase Ticket for…
Greatttt company. Will order from again. Originally gave negative but was purolator that makes these parts late.
We as clients have to be more pati
ent
When the wine is bad it’s sometimes not the maker but the cork supplier 😂
2 April 2026
Reply from TDot Performance
Hello Bigham,
I want to sincerely apologize for the bad experience you've had with us regarding the delay on your order. I understand how frustrating this situation can be, and I want to assure you that I'm here to help. I would appreciate the opportunity to work with you personally to address your concerns and find a solution that meets your needs. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and I will do my best to assist you promptly. Thank you for your understanding.
Regards,
Patrick
I received the brake rotors
I received the brake rotors, but they do not match the product photos. I ordered solid (non-drilled) rotors, but received drilled ones instead. The branding also does not match what was advertised on the website, which is very disappointing. Additionally, the customer support has been slow and not very responsive. Overall, not satisfied with this purchase.
3 April 2026
Unprompted review
Reply from TDot Performance
Hi Serhii,
I want to sincerely apologize for the issue you encountered with the rotors you received. I understand how frustrating this situation can be, and I want to assure you that I'm here to help. If you can, please email me at patrickhamilton@tdotperformance.ca and we can work together with you and our Return Manager in finding a solution that works for you.
Regards,
Patrick
Great pricing
Great pricing. Within Canada. No hidden fees. This is the third Mustang I’ve bought and the third Mustang I’ve modded using. Tdot. Thank you
3 April 2026
Reply from TDot Performance
Hi Evan,
Thank you for your feedback and for being a loyal customer. We're delighted to hear you had such a wonderful experience with us. We look forward to more business with you.
Regards,
Patrick
Super easy online purchasing…
Super easy online purchasing experience. I had a question about a part and I emailed customer service. Less than 24 hours later, I had a response to my inquiry.
6 April 2026
Unprompted review
Reply from TDot Performance
Hi Darren,
We are happy to hear that you appreciate our customer service. We look forward to your future order. If you need further assistance, please don't hesitate to contact us.
Regards,
Patrick
What exactly is “shipping protection”?
What exactly is “shipping protection”?
I further read it is optional but it sounds ridiculous.
Don’t companies back their products anymore?
4 April 2026
Reply from TDot Performance
Hello Jeff,
We understand the confusion regarding the shipping protection. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, to assist you promptly.
Regards,
Patrick
Reply from TDot Performance
Hello Bradley,
Thank you for the review. We hope to see more orders from you.
Regards,
Patrick
Site is a bit difficult to navigate
Site is a bit difficult to navigate, having to put your vehicle info in more than once, but perhaps that's just me. Also, I know exactly what I want, which helps. Regardless, the online support is 1st class,
4 April 2026
Reply from TDot Performance
Hi Tony,
We appreciate you spending the time to write an evaluation. We got your comments on the website navigation and we are pleased to help you in any manner that we can. Looking forward to your upcoming purchase.
Regards,
Patrick
Website crashed 20 times before i can…
Website crashed 20 times before i can pay , please fix the bugs other than that love you site and stuff
4 April 2026
Reply from TDot Performance
Hi Jessy,
Thank you for your comments. We sincerely apologize that you were unable to smoothly placed the order. We will look into this matter and take steps to improve our system. That said, I would appreciate the opportunity to work with you personally to address your concern. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and we can work together to assist you promptly. Thank you for your understanding.
Regards,
Patrick
Reply from TDot Performance
Hello Tristan,
Thank you for your feedback. We're delighted to hear you had such a wonderful experience with us. We look forward to your future order.
Regards,
Great deals
Great deals, had what I was looking for and even better with saving coupon for easter.
3 April 2026
Reply from TDot Performance
Hello Robert,
We are delighted to know that you found the part you were looking for and got it for discounted price. We look forward to your next order.
Regards,
Patrick
Reply from TDot Performance
Hello Garth,
Thank you for your honest feedback. We will do our best to provide more options for your Bronco Sport.
Regards,
Patrick
Easy way to order.
3 April 2026
Unprompted review
Reply from TDot Performance
Hi Richard,
Thank you for your review.
Regards,
Patrick
Very easy to order
Very easy to order, now waiting for my shipping and tracking… Going to feed back once I get my package home, but so far so good… Great site
3 April 2026
Reply from TDot Performance
Hi Marc,
Thank you for taking your time to give us your feedback. We can't wait for you to also receive your order. and we look forward to your next order.
Regards,
Patrick
The experience was good
The experience was good. Visa entry numbers preloaded are distracting. But this worked well otherwise.
3 April 2026
Reply from TDot Performance
Hi Dave,
We appreciate your honest review. We will look into this and improve our system. We hope to see your order again in the future.
Regards,
Patrick
Always helpful
Always helpful. Good quality products with service and help every step of the way.
3 April 2026
Reply from TDot Performance
Hi Fred,
Thank you for your feedback. We're delighted to hear you had such a wonderful experience with us. We look forward to your future order.
Regards,
You guys are amazing
This company is great have everything I needed for my truck. Thanks guys
3 April 2026
Reply from TDot Performance
Hi Mark,
Thank you for the review. We are happy to hear that you found the parts you needed on our website. We'd love to do more transactions with you.
Regards,
Patrick
nice very good web site
3 April 2026
Reply from TDot Performance
Hello Gerard,
We appreciate your comments on our website. Looking forward to your next order.
Regards,
Patrick
Reply from TDot Performance
Hi Azad,
Thank you for being one of our loyal customers. We look forward to doing more business with you.
Regards,
Patrick
They had the parts I wanted
They had the parts I wanted, at a fair price. The free shipping makes a huge difference.
3 April 2026
Reply from TDot Performance
Hi Michael,
Thanks for the great feedback! We're so glad you were satisfied with our free shipping and you found what you were looking for at a good price!
Regards,
Patrick
Quick and easy transaction and…
Quick and easy transaction and hopefully these lights work on my truck
2 April 2026
Reply from TDot Performance
Hello Thomas,
We appreciate your review. We can't wait to see how those lights look on your truck. Feel free to reach out to us if you require further assistance.
Regards,
Patrick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.