Teakworks4u Reviews 1,063

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and craftsmanship of the products, particularly highlighting the beauty of the teak wood and the robust construction. Many people appreciate the efficient delivery service, noting that items arrive quickly and are well-packaged, often ahead of schedule. The ordering process is frequently described as smooth and easy, with many users finding the website user-friendly and customer service highly responsive and helpful. However, some customers encountered minor issues with product installation, specifically with the tightness of folding mechanisms and the accuracy of pre-drilled holes in certain brackets. A few people also mentioned that the wood appeared dry upon arrival, necessitating an additional purchase of oil, which incurred further shipping costs.

What people talk about most

Product

Consumers find the products to be of high quality and well-made. Many reviewers praise the beautiful... See more

Quality

People report positive experiences with quality, consistently praising the products as well-made, durable,... See more

Delivery service

Reviewers consistently highlight positive aspects of the delivery service. Customers praise the fast and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process to be... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the products easy to install, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the 24" Wall Mount Fold Down Teak Shower Bench with Elegant Slot Openings, The item arrived quickly and packaging was good. This is the best shower seat I have ever used. Craftsmanship is... See more

Rated 5 out of 5 stars

We got two different parts from Teakworks4u to fit our rather sad tub. Previous homeowners did a rather poor job on a tub restoration, and we can't yet afford a new tub. So we grabbed 2 pieces from Te... See more

Rated 5 out of 5 stars

I paid close attention to the instructions on custom orders and got exactly what I needed without having to consult a representative. The only issue I have is that the basin of the shower is curved... See more

Rated 5 out of 5 stars

After ordering the seat arrived a few days they packed and shipped on Sunday, unbelievable. Arrived within a couple days FedEx. Well packed and protected with all hardware and everything. Really a b... See more


Company details

  1. Bathroom Supply Shop
  2. Bathroom Renovator
  3. Home Furniture Shop

Written by the company

Quality and craftsmanship are hallmarks of Teakworks4u products. The Teakworks4u craftsmen have years of experience in woodworking and carpentry and they take great pride in producing the finest quality teak mats and benches available today. Teakworks4u handcrafts every teak mat and bench we sell, including specially designed and ordered pieces. All of the products are also hand sanded and inspected at least two times as they go through the various areas of our finishing department (footing, oiling, bracketing, and packaging). High quality is top of mind through each step of the way! If you're in the market for a teak mat, a free standing teak bench, a wall mount folding seat, an ADA bench, or any custom teak project, Teakworks4u is the company for you. Our promise is to provide you with your teak needs by delivering the highest of quality USA handcrafted teak products backed by our top-notch customer service. We value all our customers from those who have purchased to those who are just starting to look. We promise your experience with Teakworks4u will be simple, enjoyable and your end product will meet all your expectations. We look forward to working with you in the near future! Contact us at 866-969-8325


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Folding shower seat install challenges - Update

I bought a folding shower seat and upgraded to heavy duty brackets for strength. Build quality seemed excellent but then turned out not so much when installed (brackets only, seat itself is fine). I followed install instructions exactly but folding mechanism binds significantly when trying to collapse the seat against the wall. I am very experienced and the most careful person I know -- I was extremely careful when marking and drilling the holes, and the fact that screws went in (with no binding on the screws) is evidence that I did everything right drilling the holes. After realizing the binding/friction in the final result I loosened the screws as indicated in the instructions, but to no resolution of the issue. Loosening the screws slightly per the instructions would have been a good answer if there was enough slack in the bracket to allow adequate adjustment. Given that (1) the seat assembly mounted easily with no binding on the screws and (2) loosening the screws did nothing, this means the tolerances are too tight for either (1) size of the mounting holes in the brackets or (2) bracket assembly itself -- or both. I'm hoping the mechanism will loosen over time, but for the $ of this purchase ($469 before tax and shipping), the result is certainly disappointing. I'm sure your engineers are perfectionists, which is fundamentally a good thing -- however, it's very clear that tolerances are simply too tight to allow for adequate adjustment. Ideally there s/b slight allowance for horizontal adjustment -- i.e. slightly extra space left-to-right. The fact that I loosened the screws but nothing improved is proof that tolerance is too tight on the bracket mechanism and/or mounting holes (note that the screws lined-up and are NOT going to move at all once installed). The easiest fix for this would be to drill the mounting holes in the brackets very slightly larger -- this would allow for needed adjustment. This is a quality control issue and needs to be fixed.
UPDATE 1/14/26 AFTER FINAL INSTALL: Final rating 4 stars – deducting 1 star due to install problems related to instructions that need to be improved, ½ star deduct due to closed position retention clips too tight + inconsistent tension (one bracket vs. the other), and ½ star add-back since this is officially the only thing ever that I have installed where the screws provided were actually appropriate for the job. Install problem: 2 mounting holes were initially drilled in the wrong place causing unexpected and significant bracket friction – this resulted from inaccurate hole indications while marking directly from the brackets in the OPEN position (per the instructions). The curve ball here is that marking the holes in this manner (directly from the brackets in the open position) is intuitively the best approach if you can do it. However, the surprising result was that hole markings for the two lower pairs of holes were unknowingly misplaced (middle holes off by ~0.75mm, lower holes off by ~1.5mm). In retrospect, this possibility is understandable due to necessary play in the bracket mechanisms; at time of install, though, the result was certainly a surprise – when you are marking directly from the brackets you expect hole positions to be perfect. Bottom line: In the final analysis, the amount of play in the brackets is fine. However, instructions need to be modified for marking holes. Specifically, in Step 4 which describes marking directly from brackets, a sentence s/b added which says “Even if marking directly from the brackets, verify that the distance between markings for each pair of holes matches the same distance between holes in the brackets themselves when the brackets in the CLOSED position – this simple check would have eliminated the problems I had. Additional minor point: Spring clips that retain the seat in the closed position were too tight + inconsistent tension between the two brackets. I had to carefully beat on those clips to loosen them up to an acceptable (and consistent) level. The retention clips are nice, but the reality is they don’t have to be very tight since you’re not fighting gravity at all. Summary: After successfully filling and re-drilling the 2 lower holes on one side + loosening retention clip tension, the install was finally a success and is a notable improvement to our shower. Some basic improvements to instructions and retention clips should yield the same result for others, but without the problems I had.

3 December 2025
Unprompted review
Rated 4 out of 5 stars

Very happy with my custom mat

Very happy with my custom mat. The wood looks a bit dry and not seasoned as the pics on site show. I had to order the oil and pay shipping again which irked me. I think if you pay $500 for a mat and wait 7 weeks, a sample of oil would be included. Since I do love the mat, I secretly made a template of my daughter’s shower for a gift, but this time included the oil in her order.

11 November 2025
Rated 5 out of 5 stars

Exceeded All Expectations

It was easy to order, delivery was as promised, product was exactly what I was expecting and the quality is evident in the design, workmanship, and overall appearance in the shower.

17 November 2025
Rated 5 out of 5 stars

small shower solution

This was the only really small.corner table I found. I have a small shower with no bench. Now I dont have to balance on one foot to shave my legs!

27 October 2025
Rated 5 out of 5 stars

Great product

Great product, makes shower safer from slipping but very comfortable to stand on as well as being beautiful. Excellent fast service!

25 September 2025
Rated 5 out of 5 stars

Professional All Around

Professional All Around
The product and the handling of this latest order were top notch. This order was for a second teak shower mat to cover a larger area of a very slippery shower tile floor. The first (ordered 7/2021) remains in use and with maintenance still looks new. Quality product.

14 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look