Team Feet Reviews 179

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Beware! Using this company in the uk will mean you pay an additional unexpected VAT/import duty bill which they will not tell you about

Rated 3 out of 5 stars

The correspondence is a little confusing. I paid for early shipping. Then I made another order a couple of days after. Then I was informed both orders would be sent on the 15th of April. When I questi... See more

Rated 5 out of 5 stars

Great and quick communication, awesome design skills and super fast shipping. Product looks exactly as expected and I know are good quality as have socks from 5 years ago that are still going strong.... See more

Rated 5 out of 5 stars

Great communication fast responces and products were beter that i expected. Really pleased . So many people commentes and asked who made them i have allready refered a handfull of people. Thankyou i... See more

Company replied

Company details

  1. Sportswear Shop

Written by the company

The only custom socks built to handle the demands of modern teams, both on and off the field. We're on a mission to take custom socks to the next level. Join the team.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. The socks came out perfectly too! Thank you very much.

5 August 2022
Team Feet logo

Reply from Team Feet

No worries Seth, enjoy your new socks!

Rated 5 out of 5 stars

Quick and easy design process

Quick and easy design process. Product was delivered fast and to a high quality. Definitely recommend.

5 August 2022
Team Feet logo

Reply from Team Feet

Thanks for the feedback Connor, much appreciated! - Tim

Rated 2 out of 5 stars

Not the best experience at all for an…

Not the best experience at all for an order of 30 units. As a reseller, the order was sent out incorrectly, I had to deal directly with the manufacturer instead of the office in Australia. No phone calls when requested, just all via email. As a reseller it was an embarrassing situation with our business to our end client. Yes the order was correctly amended and the new socks were sent out, but for an order of only 30 socks to have this much stress and problems. I would be hesitant to place another order.

3 August 2022
Team Feet logo

Reply from Team Feet

Thanks for the feedback Em. I've just been looking back through the email communications and, yes, this was not our finest moment!

Please note that, although they may be based in the same country as our manufacturer, Edu and Arren are both dedicated Team Feet staff members, not representatives of the manufacturer.

We're currently working with the factory team to establish expedited production when it comes to replacements, just to speed things up if anything needs to be replaced.

Looking forward to stepping up our game on your next order.

Tim


Rated 5 out of 5 stars

Great Socks!

Amazing customer service and quick turn around.
The socks were great quality and everyone loved them!
Would definitely order from them again!

22 July 2022
Rated 5 out of 5 stars

Discent

Very helpful along the way and accommodated my many changes to the design. Am very happy with service.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Socks are generally great

Socks are generally great. No issues with service and product is great. I’ve only had one issue with an order where the logo printing has disappeared from socks. It’s happened in nearly all of them from that order and o haven’t had a response from anyone who I normally deal with

8 June 2022
Rated 5 out of 5 stars

Thanks @Teamfeet

Thanks @Teamfeet from the start getting mock ups done to the production team. Seki (mint) socks the boys love it💯..

3 June 2022
Unprompted review

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