Teami Blends Reviews 91

After my experience with Teami’s “customer service”, I see exactly why they don’t have the option to leave reviews on Google or their Facebook business page. Their F with the BBB is well deserved. Their customer service is laughable. It’s been exactly 2 weeks since my initial contact regarding my issue with the container of Green Superfoods Powder. There was a headless ***BUG*** in the powder. Had I made a smoothie with the powder that morning instead of just mixing the powder in water—I would have never known. The thought literally makes me cringe. I had only had 4 or 5 out of the 32 servings, so I just KNEW there wouldn’t be a problem exchanging for a new container. But here I am 2 weeks later with no resolution. Posting screenshots of our convos would be so much more effective, but they are saved for other platforms.

My initial contact to them was via their IG dm—because they always seem to have time for marketing. They told me to email customer service with my pictures, but they magically can’t seem to find my multiple emails. When I sent a screenshot showing I had emailed customer service twice and sales, there was no response until I made a public comment regarding this issue on their IG. Of course they ended up deleting my comment on their post, but not before I screenshot it. A day or so later I made another public comment mentioning the unresolved issue, tagging someone I had once encouraged to purchase from them to show them that they delete comments, and Teami sure enough deleted that comment. Teami then finally sent me a dm saying they’d get my issue handled, they would also get the team leader involved and would get back to me the next day. WELP, that was 3 days ago.

The only reason I was wanting to exchange instead of seeking a refund was because I understand that mistakes happen, and people can’t really control a winged bug. For me, it would be different if it were a crawler like roaches. However it appeared to be some type of moth, with both wings still attached. But hard to tell when the head is missing. I wonder what container the head is in. I just can’t.

With today’s social media climate of viral posts and videos you would think they would’ve been appreciative of the fact that dragging them wasn’t my first reaction. Oh well 🙂.

I sent an email about my beauty fridge return which came damaged (box has a hole in it both outside and inside) also gold accents on the fridge came scratched. No one is literally respond to me chat or emails. Their customer service is the worst and they have 14 day return policy which I may have to pay my own money out of pocket for the damaged product. They are a total scam.

These people are SO weird! Every higher up which is Sophie C.O.O, Julia Jaquillard HR, And the CEO are all so weird! The weirdest of them all is Julia! She is the FAKEST and the STRANGEST person I've ever met. DO NOT TRUST ANY OF THEM! The only normal person that worked at teamiblends was Nicole but she left because of how shady this company is. Also, let's not forget when Adi the CEO took a DUMP in the toilet, CLOGGED it up, and made Nicole clean it. YUP! What kind of shady Mickey Mouse clubhouse business is this? I've never worked for a company that lies to their customers and are weird to their workers. Despite the fact that they have 1.1M followers on IG which are probably fake, they don't get sales AT ALL! Tell me, HOW are you a "small business" when you've been in the business industry for 8+ years? That's a shame. Sales are VERY low, and in my opinion, no way does this company makes a profit because we don't high sales...I've always wondered how Teami stayed afloat, but then again this company is very shady so they'll do anything to keep it afloat even if it's illegal:)

Once you quit teami, sophie, adi, and Julia will all run into their office together and peep through the blinds to watch you walk to your car! LOLL y'all are a JOKE! The five star reviews are all fake so don't believe a THING they say! Everybody at teami is new because everybody is quitting btw. When a new person is TRAINING a new person, that's an issue. DO NOT WORK HERE. You might as well work for aliens because that's what they are. Sophie, Julia, and Adi will always be in your business, especially Julia and then she'll disrespect you in the process. The C.O.O doesnt do anything at all besides micromanage. She never stays busy and has the easiest job at Teami. How are you the C.O.O when you are watching everybody else like a baby sitter. That job title is a joke, and she's also new. So is HR, and so is the head of sales. They all don't know what they are doing! They are all evil and shady as idk WHAT! Bad things happen to bad people, and it's only a matter of time when karma will come around. Weirdos.

I absolutely love their tumbler. After 2years a d it's perfect still. My issue is that the supplements are really expensive and the skincare line is really overpriced compared to certified brands elsewhere. Also the detox teas don't work and I can't try more of their products due to their high price and international shipping has become impossible to handle financially

I received this blender as a gift last fall. I had no need to use it until now. Took it out of the box and it won't charge. Contacted customer service and they said it's out of warranty and offered 20 percent off a new one. No thanks I'll buy a brand with better service and one that actually works.

Glad I came to the reviews. I almost completed my order but I will not. TEAMI TEA I hope you take care of these issues. I'll be back in a few months to see if your customer service has gotten better. Thanks guys for giving honest reviews and saving me from crappy customer service which we see way too often lately. Get it together sheesh.

My tumbler started cracking after a 30 day detox. I think it may be defective. Buyer beware. Never have I had a plastic cup crack like this!

Colon tea : this tea nearly sent me to the ER. The cramps were horrendous, lasted all night and into the next afternoon and my bowels didn't move. I had to take a strong pain killer to take the edge off. I felt faint and vomited. They do not back their product with a refund even if you end up in an ER.

I brought their tea through the fab fit fun company ,I was using the refresh tea ,it is not a detox tea but it has been given a big problem, "diarrhea" I had gone to the bathroom more than 15 times just now. Sent message through Facebook messages to teamiblend and just want to point out the issues , unfortunately the person blamed me may be I am allergic to the ingredients and r I ate bad food.....I was like speechless...the tea should be banned from us selling.

Horrible also I purchase mine Feb 26 2021, I waited for long to my package I try contact them still auto message , went to UPS they it was Delivered March 10 2021, I don't receivd text or email that they deliver it. It s said there wrong address I was my home no one knock put sticker that they deliver it. Hopefully you fix that matter I been for so long😡🤬

I ordered my Teami Blends item on March 13, 2021. It was marked on UPS as "Delivered" (Wednesday, 3/17/21) and was claimed to be signed by me.

I've waited the next day (Thursday, March 14, 2021) because I knew that sometimes they'll mark it as "delivered" and actually deliver it on the next day however, this was not the case for my TeamiBlends package.

I never signed for my package. I also have a camera as a doorbell and there's no proof of said delivery attempt. And I had someone stay at my home that day to receive my package which again never came.

I've tried contacting Teami about this and they've sent automated messages forcing me back and forth from USPS and UPS instead of handling the situation themselves. It is now April 1, 2021, and I still don't have my items nor information about where my package is.

I want my refund. IDC TO RECEIVE THE PACKAGE ANYMORE. #NotWorthTheTime

Horrible horrible horrible. I waited weeks for my order and actually had to email customer service which didn't respond immediately. They then finally sent it out. The teas were fine, no complaints. The greens on the other hand gave me horrible indigestion, acid reflux and bloating. At first I thought oh maybe it's something I ate. Then after 3 days I realized it was the greens. I tried the online chat, complete and utter joke. No response. I also contacted customer service which took again forever to respond and unless the product is unopened you can't return it.

Not everything works for everyone or sits well with people's bodies and chemistries which I completely understand. What I don't understand is their terrible return policy and customer service. If you stand by your products and want people to love them and your company you a) ship within a reasonable time frame b) respond within a reasonable time frame c) have a return policy that is I dunno maybe just a tad bit more accommodating to people who support(ed) your brand and had a bad reaction.

But I suppose with gimmicky companies that are falsely advertised and pushed by influencers, this is what you should expect. Lesson learned will not purchase from them again and will be sure to put that on my socials so no one I know does either.

Update: the companies generic responses 👎🏾. I don't want a code for another purchase. I won't be spending any more of my money on your brand. I don't support companies with poor business models and customer service. Quite telling that you responded to my review fairly quickly but yet can't respond to emails or service complaints/issues within the same timely fashion. 🤔

This company doesn’t respond to email, & they don’t correct their orders when shipped incorrectly. Customer service was emailed ad nauseam, as well as DMs on the IG page- No response for 6 weeks and now I’m going in circles with a clown. What a circus!!! It’s like they’re being ran by aliens or something!! No customer service, ANYWHERE!!!
Wasted money and time.
BUYER BEWARE!

I am disappointed in myself for not checking this site first before ordering from Teami Blends. It's been 3 weeks and I still have not received my order. Conversely, when I try to contact customer service no one responds. On their homepage, they have a chat with a personal representative. What a joke! Also, I had a team of 50 people who would have brought the same products that I did if I found the company satisfactory. I didn't and they will not be purchasing from this horrible company that cannot respond to their customers. Imagine that, 50 potential customers and they will not be getting their business. Furthermore, I am going on my site to inform everyone that I know not to even bother with this company.

My review is also not appearing on their site. So I am passing through here to let people know there is no costumer service. I was up to my third or fourth order with Teami Blends. Had a problem with one of the orders, let them know and they never got back to me. Needless to say I changed companies.

POSTING HERE BC FOR SOME REASON MY REVIEW ISN'T POSTING ON "THEIR" WEBSITE!! PLEASE READ!

I originally found out about this company through "Beautiful Brown Baby Doll's" page on YouTube. I purchased the portable blender and green powder. I waited long enough to receive the blender and powder and was excited to use it. Unfortunately, the blender arrived damaged on Friday, January 22nd. The plastic piece that surrounds the top of the blender was halfway glued on and when I tried to use it anyway, all of my smoothie was spilling out bc that plastic rubber piece wasn't on correctly. I reached out to Teami on Friday, via email and had to wait until late Monday for a response-understandably. Now this is what upsets me. The rep asked for proof of the damage-which I sent to her the same day about 2 hours after receiving her email. Today is THURSDAY, JANUARY 28TH and I have YET to hear anything back from this company. I am disappointed bc I paid $70 for the blender and should be able to USE it without trouble. This is ridiculous that it takes this long to respond to your customers; especially a new customer. Now I'm sitting here staring at a blender I purchased (which wasn't cheap) on my counter unsure if I'll ever receive a replacement so I can actually USE what I purchased!!! I don't want to hear anything about "It takes 24-72 business hours to respond" bc CLEARY you've ALREADY received my email! Do you not follow-up with the emails you've already responded to?? You have customers sitting here WAITING AND WONDERING if they'll be compensated or if the product will even be replaced. This is robbery to me, totally unfair, and NOT how you do business. I will NOT be referring anyone to this company and would like for SOMEONE TO CONTACT ME ABOUT A REFUND OR A REPLACEMENT ASAP! This is ridiculous and I am very disappointed. After paying for a brand new product, it shouldn't come damaged. Wth!

Yes- I got refund after all which was good. But I don’t recommend to buy from web because the company return policy has only 30days from the order date. The company did not ship quickly like Amazon, so as soon as I get the defect item and I had only about two weeks to return it for refund.
And even defect I had to pay the mailing fee with so much hustles. The company’s customer service response was late and made me, a customer worried and stressed out.
The package was ready to send and finally I got response which asked me to send videoed for leaking. I took out from the package again and put the water and took video and emailed them as I was told. Then they replied me to return item the day after.
If the customer contacted the defect item, normal good company would ship the correct item right away and notify the customer. But this company did not do. I had bad experience.
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I found this website and thought a chance to spread my voice. I’m still under refunding process from Teami Blends. Hope they refund soon.
I regretted after reading the company return/refund policy on their website. I ordered skin oils and portable blender.
But it took so much time to be shipped and finally received the package 15days later. I was so excited use the blender and notice the cap and blade part has silicone parts but fell off. Hard to tighten the cap correctly. Took time to do was concerned and washed it as instructed. Then I noticed the blade and glass part was tightened but leaking water. I tried again and again but leaking. So I contacted with service customer representative for asking return label for defect item, but they jus asked me to send it for refund; as soon as they receive my return, the manager would email to me. I paid $20 for return. Teami Blends received the return last Friday early afternoon but as of now Monday afternoon, still no refund and no contacted to me. The company does not work sincerely to customers. I was very dissatisfied.

Waiting on second order Products not delivered due to out of stock.And My first order the items were smaller than pictures and pictures hard to see ounces and all not full containers with products.Lose teas came too crumble not safe to drink even use tea containers to drain it didn’t help.Lose teas don’t come with scoop.It’s expensive for so little.

Slow delivery, and it made me sick. First I drank colon tea and after few Mins I felt nauseous and tired I just assumed that maybe I am really tired like mommy tired who hasn’t slept for almost a year. Next day I tried it again then had smoothie with the butterfly collagen, after drinking them I was feeling sick again and it followed by a headache. I don’t know what is wrong but I really think their product is making me sick. It sucks because I believed this YouTuber who posted about using teami for a long time, she made it sound that teami is magic but it’s just all advertisement. The only thing I liked was you get a free facial brush. No hate with their company though just disappointed, maybe it just affects everyone differently

To be honest I feel really bad ratings review because I actually really love this company for a really long time but my last interaction with this company what’s the worst customer service I’ve ever dealt with in my life. I had ordered some products during the Black Friday sale I’ve never had any shipment issues with this company before until this order my shipment said it was delivered but it was not in my mailroom or front door. I have emailed Teami and spoke to Megan and she had and for me that I would have to contact the post office once I can contact the post office and file a claim once the post office gives me my clothes case they be able to reset my products. Now at this point in time I was like OK not a problem, I went to the post office three different times and kept getting the runaround to where I finally called the post office three times each time having to wait on hold for an extended long period of time the first time I tried calling I was on the phone for an hour and 40 minutes and then said never mind and hung up the next morning I called I still had to wait 55 minutes before I got a hold of somebody. When I talk to the woman at the post office she honestly can tell me when you’ll be able to close my case due to Covid and then being short staffed things are taking a lot longer. So I sent an email back to Megan and said hey do you think you could reset my products because the post office gonna take a long time. After not hearing anything from Megan I tried emailing the company again. At this point I’ve already gotten frustrated. I had emailed asking for my products to be resent or if they cannot be resent to please process a refund. The next day I got an email saying that my refund was processed. No personally to me this is a horrible business tactic because by you now I’m just sending me a refund is such a slap in the face because now why would I want to spend more money to buy more of your products but now I know if anything happens shipping wise you guys do not care at all. I had emailed Kaleigh back and I asked if I could speak to a manager because I feel that my needs as a customer we’re not being that and she replied back to me that they don’t have a phone line yet. It’s the 21st century everyone has a cell phone so now you’re telling me that your manager cannot call me and talk to me about the situation. I am so disgusted by how this company has treated their customers and I’m looking on this site and their actual website looking at all of the horrible reviews they have. I honestly had saw some of these in the beginning before making my first few purchases and looked past six I never had an issues before but now how poorly this whole situation was handled and how they definitely do not care for their customers at all it’s just extremely disappointing. To be a successful business you always wanna make sure that your customers are taken care of all I asked was for my products we resent which wholesale price would cost you absolutely nothing but instead you would rather just give me my money back. I’ve never in my life seen a company so hesitant and refusing to re-send some thing to somebody that they didn’t get but instead rather spend their money but they’re actually making profit on. I sent it one last final attempt to their social media and my message was seen but not replied to. Just like all my other emails I’m not getting replied back to you with any kind of satisfaction it’s literally like they just want you to shut up and they’re going to give your money back so you won’t bother them anymore. Completely unapologetic horrible negligence customer service!!!!