TeamShirts Reviews 

1,337
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I realized that the order I placed would take longer than anticipated, so I emailed less than 24 hours to request to cancel and get a refund. I was informed that my order had been sent out from the... See more

Company replied

Rated 5 out of 5 stars

We needed some blue hoodies with our custom design for a class trip to Washington DC. It was a tight turn around and there was an issue when they didn’t have enough youth sizes in the color we needed,... See more

Rated 5 out of 5 stars

I was not surprised that my design came out super good but I was surprised that though the product I ordered was out of stock they managed to outsource it within 4 days. I ran into another problem b... See more

Rated 5 out of 5 stars

Super fast and easy service, they even crosschecked the design and gave input on layout seeming too low and made sure it was correct before printing. Customer Service call was always quick and handled... See more

Company details

  1. Printed clothing store
  2. also in
  3. Activewear shop
  4. Clothing Shop
  5. Custom T-shirt Shop
  6. T-shirt Company
  7. T-shirt Shop

About TeamShirts

Written by the company

At TeamShirts we say a "team" is any group of people who come together to inspire and build each other up to work toward a common goal.

Whether you're part of a sports team, a company, a club or even just a group of friends, we're here to help you express your unity and showcase your team spirit through high-quality custom printed T-Shirts, custom Hoodies and other apparel.

TeamShirts was founded with a simple yet powerful vision: to provide individuals and teams with a platform to create personalized clothing that reflects their unique identity. We understand that when you come together as a team, you want to stand out and make a statement. That's why we've made it our mission to offer an easy and enjoyable experience for designing and ordering custom team apparel, regardless of whether it's for your business, school, club or sports team.

TeamShirts has been operating as a separate business unit of the Spread Group since 2014. Thanks to our background in custom printed clothing, we were able to hit the ground running, growing into a global business that operates in more than 12 countries worldwide. We have dedicated ourselves to continuously finding creative ways to improve the design process of your custom clothing, offering a user-friendly experience for your team.

We invite you to join our community of satisfied customers who have trusted us to bring their team's vision to life. Whether you're gearing up for a big game, planning a company outing, or simply want to unite your group, TeamShirts is here to help you make an impact.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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4.1

All reviews

(1,337)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Experience

The print job on my custom hoodie order was amazing even though I had super tiny text. And I wasn’t charged a minimum set number of hoodies for my custom order which was amazing because it was two different yet matching hoodies for my sister and I. The whole experience was great and my delivery got here right on time when they said it would be!

21 December 2024
Rated 2 out of 5 stars

Late delivery

I placed my order on December 7th full knowing that the order would be ready by the 20th. When the 20th came I was advised that my package would be here by 9:00 p.m. that day but nothing came. The next day I was advised the same thing, and the same with the next day. The gift I was waiting for came the day after Christmas. It sat at a post office in Ohio for 5 days. When you set the expectation of something coming in by a certain date, your customers count on you to adhere to that date.

16 December 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're very sorry to hear that the order arrived late. We've sent an email to follow up with you, and we look forward to hearing back so that we can resolve this with you.

Sincerely,
Teamshirts Customer Service

Rated 5 out of 5 stars

Free exchange

Got a medium, realized it was too big, and they sent me a small for free. I never leave reviews but I feel obliged this time.

20 December 2024
Rated 2 out of 5 stars

Shirts were not ready when they said…

Shirts were not ready when they said they would be and they did not confirm the proofs before they produce them. The shirts came out looking weird and very very late

12 December 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're sorry to hear about the trouble with your order. At this time, I see that it was refunded in full.

If you have any further questions or concerns, please feel free to reach out to us again.

Sincerely,
Teamshirts Customer Service

Rated 1 out of 5 stars

Haven't received my product yet and no response from customer support

I ordered a t-shirt on December 3, and still haven't received it! It's December 23 now. Estimated delivery date was 12 December. I have emailed them 3 times by now but no response yet. I also tried calling them but the lines are always busy!! Very frustrated and disappointed because it was supposed to be a present.

Update since you asked to locate my order:
Here is my order number: 29225817-30984165

23 December 2024
Unprompted review
TeamShirts logo

Reply from TeamShirts

We do apologize for a delay with your order

I have sent you an email to assist with your inquiry. Thank you!

Rated 5 out of 5 stars

Pleased customer

Very pleased with my tee shirt. Perfect layout and colors. Size XL is very large. Would recommend customers to size down.

9 December 2024
Rated 1 out of 5 stars

Don't deliver on time and don't answer to refund request

I ordered from you because the delivery timeframe matched my needs. I even paid extra for the express delivery so that items would arrive a few days earlier. You didn't even send out the package until AFTER the delivery date, so items never made it on time for my event. When I reached out about it before the delivery date, I was told I needed to refuse delivery to get a refund. I explained that nobody would be at the office to receive or refuse delivery, since the package was arriving at a later date than planned. I have emailed and called repeatedly to try and get my refund for both the order and the express delivery and nobody has picked up the phone or responded to my emails. Your service is terrible.

10 December 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're sorry to hear about the issue with your order. We've refunded the remainder of the order for you now, as requested. Please allow 3 - 5 business days for that to return to the original payment method.

If you have any further questions or concerns, please feel free to reach out to us again.

Sincerely,
Teamshirts Customer Service

Rated 1 out of 5 stars

Still have not received the product

Still have not received the product, after receiving a guarantee that it would arrive by November 28th. It is now December 13th. This is AFTER I had paid for "express shipping."

Terrible on timing. Don't order hoping for a Christmas Arrival unless you order in July.

7 December 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're very sorry to hear that you haven't yet received your order. At this time, the tracking appears to have updated, and shows that it should be delivering within the next few days. If you don't receive it by then, please let us know.

Additionally, we've refunded your shipping costs for the inconvenience. This should post back within 3 - 5 business days.

Sincerely,
Teamshirts Customer Service

Rated 5 out of 5 stars

Amazing Experience

Other shirt companies wouldn't make my shirt and wouldn't give me a reasonable excuse. TeamShirts didn't give me any trouble. Great experience and totally would recommend!

1 December 2024
Rated 3 out of 5 stars

The shirts tend to run very very small…

The shirts tend to run very very small and lack any stretch.

28 November 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're sorry to hear that you're not completely satisfied with your order. We've sent you an email to follow up, and we look forward to hearing back from you.

Sincerely,
Teamshirts Customer Service

Rated 5 out of 5 stars

Great quality

Good quality of both material and printing. Delivery as expected, we went slightly bigger sizes for everyone to be safe, but no need as they were true to size. We bought hoodies. Would recommend and buy again.

6 December 2024
Unprompted review

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