Charged me for product didn't receive product. Offered refund also never received. Would advise you not to deal with this company
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I have talked to one of your agents in customer service regarding my subscription to the membership. I was kind of unaware that this is a payment for membership because on my end, I was purchasing a m... See more
I was worried at first that they could not process my request but I am glad this person named Emily took my case into consideration. I thank you for your assistance.
No guys I'm not joining anything all I want is my refund please why now it seems like u join me for something else just pay my money u deduct straight to the acc you deduct from
4.1
Great
350 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Was hard at first to get what I wanting…
Was hard at first to get what I wanting and deserved but after understanding from the agent I am now waiting for a full refund so am really happy with the help given
12 April 2025
Unprompted review
I hope it will helps me
7 April 2025
Unprompted review
very good experience
The escalation team is in touch and helping resolve the issue. It was a great experience, I highly recommend it. Thank you so much, Emily, for your excellent service!
9 April 2025
Unprompted review
Good customer support by Carmen
5 April 2025
Unprompted review
very confusing ......
very confusing ......
Ann, Escalation Team Supervisor
1 January 2025
Unprompted review
Good response time and situation…
Good response time and situation handling.
5 April 2025
Unprompted review
Outstanding Support – Thank You, Imani!
As a student, I was very concerned about an unexpected subscription charge. Imani from the Escalation Team handled my case with great care and professionalism. She personally reviewed my issue, helped process a full refund outside of their usual policy, and ensured my account was immediately canceled to avoid further charges.
His understanding and timely help really made a difference, and I’m grateful for the support. Thank you, Imani!
2 April 2025
Unprompted review
Nice products
Nice products. The support team (Jamal #19) &afterservice are great & react quickly
1 April 2025
Unprompted review
Good service
28 March 2025
Unprompted review
I dislike the transaction without my…
I dislike the transaction without my permission and I ask Kate for refund asap
31 March 2025
Unprompted review
Edith is helping to resolve my issue
Edith is helping to resolve my issue. Hope to get my refund as soon as possible
26 March 2025
Unprompted review
There was nothing wrong but I see the…
There was nothing wrong but I see the is nothing I can buy
19 March 2025
Unprompted review
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