I accidentally bought a broken Meta Quest 3 online. Official support refused to repair it and only offered an overpriced refurbished replacement, which I declined. Luckily, I found [Tech Centre]. Thei... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of act... See more
Company replied
Absolutely brilliant. Sent my PS5 friday evening by courier and they fixed the disc drive problem and i had it back by following Thursday afternoon. 6 days and all within the £99 fix fee. No additi... See more
Company replied
Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & pa... See more
Company replied
Company details
- #5 of 17 best companies in Technical service
- #7 of 12 best companies in Electronics repair shop
Written by the company
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Written by the company
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Contact info
4 Willowbridge Way, WF10 5NP, Castleford, United Kingdom
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to do
Easy to do, popped into CEX, booked device in with staff, it went away to the console hospital, 2 weeks layer, it was back, all fixed, on the back of a "no fix, no fee" promise.
Thank you very much
2 May 2026
Reply from Tech Centre
Hi Ian, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Price upfront
Price upfront. Super quick repair service. Pay on completion. Can't ask for more.
27 May 2026
Reply from Tech Centre
Hello Michael, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great experience
27 May 2026
Reply from Tech Centre
Hello Mr Theodore Kofi Nketiia-Arhin, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Amazing
The experience was simple quick and amazing. My son was very pleased that it was fixed in timely manner.
27 May 2026
Reply from Tech Centre
Hello Stacey, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Jake, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Everything was great fast and returned…
Everything was great fast and returned fixed and cleaned thank you I would definitely recommend here 100%
22 May 2026
Reply from Tech Centre
Hello Jenna, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great service from start to finish
Great service from start to finish, the turn around from sending the controller and recieving it back left me highly impressed would easily use again for all tech goods possible.
20 May 2026
Reply from Tech Centre
Hello Justin, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Excellent service
Excellent service - sent my Xbox Series X off Monday morning as it wouldn't turn on.
It was back and working perfectly by Thursday afternoon. Decent value for money service. Well done.
5 May 2026
Reply from Tech Centre
Hello Ash, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
From the moment I gave it to you to the…
From the moment I gave it to you to the minute I got it back you kept me informed of the progress that made me feel comfortable
18 April 2026
Unprompted review
Reply from Tech Centre
Hello Peter, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
PS3 controller repair
The repair on my controller was easy, quick and with constant updates. Would definitely recommend.
26 May 2026
Reply from Tech Centre
Hello Matt, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Completely mended drift controllers and…
Completely mended drift controllers and they both feel like new! Will use again
25 May 2026
Reply from Tech Centre
Hello Nigel, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Broken P.S 5 fixed!
My son pulled his ps off the shelf and broke the hdmi port.
After taking it into CEX, it was sent off to Tech Centre.
I was kept up to date on all proceedings throughout the fix.
Within a week I had an email back from Tech Centre that the ps was fixed and making its way back to CEX.
Great service and commuication throughout.
Would fully recommend Tech Centre to anyone who has any problems with their consoles.
5 stars from me! 💫💫💫💫💫
25 May 2026
Reply from Tech Centre
Hello Darren, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Excellent service from start to finish
Excellent service from start to finish, always kept up to date with what was going on, the repair website is really cool too. Device fixed and working perfectly, absolutely brilliant
25 May 2026
Unprompted review
Reply from Tech Centre
Hello Laura, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Fault fixed but console damaged
Fault with my xbox was diagnosed and repaired, thankyou
HOWEVER , on getting it home and unwrapping it it had two very noticeable scratches on the front face .
They weren't there before as I keep my equipment in as new condition.
Nor was it noted on receipt of the console when I left it for repair.
Repairer must have known they had done this !.
Overall a bit dissapointed that my console wasn't handled with a bit more care.
8 May 2026
Unprompted review
Reply from Tech Centre
Hello, We’re really sorry to hear that our service did not meet your expectations. We’d be happy to investigate this further and help resolve the issue. At this stage, we’re unable to locate your name in our system. To allow us to look into this properly, could you please provide us with your job number? (we have requested more infornation via TrustPilot). Alternatively, you’re welcome to contact our customer service team directly on 0800 288 4949, and they will be more than happy to investigate this for you. We look forward to assisting you further. Kind regards, Tech Centre
They fixed the battery problem
They fixed the battery problem. Overall I think they also had a look at the PS4 controllers and they are good as new.
30 April 2026
Reply from Tech Centre
Hello Hamzah, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Resus
Hi, was kept updated on resuscitation 😂 great service from both CEX and the lovely Techies.
Very quick in fixing and sending back.
Overall fantastic service.
J☺️
22 May 2026
Reply from Tech Centre
Hello Jan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Top service
Top service , and great value.
Reassurance is what I like , knowing my item was fixed by professionals
22 May 2026
Reply from Tech Centre
Hello Mario, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Took my nephews meta quest to tech…
Took my nephews meta quest to tech centre after being told by meta that it couldn’t be fixed. Tech Centre sent it to its technicians and it was fixed in no time. I like the fixed cost so no nasty surprises and also a warranty included. Very happy with the all round service
21 May 2026
Reply from Tech Centre
Hello Nicolas, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
The service was good staff are very…
The service was good staff are very friendly I would definitely recommend this to other users
21 May 2026
Reply from Tech Centre
Hello James, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
The repair was so fast and efficient
The repair was so fast and efficient, sent and returned in three days, what more can you ask for. Highly recommend them. Excellent service
21 May 2026
Reply from Tech Centre
Hello William, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.