Techexpertbuy Reviews 215

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Everything is working great for the Microsoft Office 2021 I purchased at a great discount! I would have given 5 stars, but I did have a failure with the first product key giving a message that it had... See more

Rated 5 out of 5 stars

Yeah, this price is a STEEP discount. If you've previously purchased from such sellers, yes, getting a message that the activation code has met its limit occasionally happens. It happened to me... See more

Rated 5 out of 5 stars

I recently purchased a new computer which offered a free one month trial of Office 365. I did not want to make a monthly subscription payment. I even called Microsoft and asked if they had a senior di... See more

Rated 5 out of 5 stars

Recently, I wanted some software and went searching on Google. Plenty of sites showed up with bargain low prices. I tried a couple but soon learned these were scams. I finally connected with techexper... See more

Company details

  1. Computer Wholesaler

Written by the company

TechExpertBuy is a specialist retailer in technology and software.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

I had a problem downloading the Office…

I had a problem downloading the Office program due to Windows 365. The issue caused a lot of grief, however I was eventually able to identify the problem. Although I was personally able to resolve the situation, I was impressed with Andrew's follow up to my questions. He made an effort to help. This was appreciated!

4 December 2022
Unprompted review
Rated 5 out of 5 stars

Purchase and download worked well

Purchase and download worked well. I had some difficulty with the install. I uninstalled the first attempt, rebooted and the second install worked just fine. Technical support was very responsive. I would definitely buy here again and recommend to frends.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I wasn't really involved with anyone

I wasn't really involved with anyone, my purchase was mostly automated. I did find a small glitch, and I asked for help. Before support could answer, I found the "fix" by myself, so I sent a "never mind" letter right away. I have received real nice responses since then. To buy Microsoft Office Professional for this price is astounding. I'm. Very grateful.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

MSOffice2021...Instant Substitution

I ordered a copy of MSOffice2021 but discovered I needed an earlier version. I sent in a request for a refund. Mr. Waugh immediately responded and offered to send me the version I needed as well as to report back on my progress. I received a full new package and everything worked fine. Customer service like this is rare and I am very impressed and happy.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

After downloading and installing the…

After downloading and installing the software, I was unfamiliar with how to find the icon(s) to open and use the software. One email is all it took to get the help I needed. That help, combined with the price, causes me to give them 5 Stars

28 November 2022
Unprompted review
Rated 5 out of 5 stars

trouble entering office code.

I was having trouble entering code for office 2019. I was told to reboot computer and all went well. I recommend if anyone is purchasing office 2021 on a new computer that the free month version of office 365 be deleted FIRST. When you load data from old computer - especially Outlook- it tries to use the 365 program and you do not realize this until things don’t work well. I am extremely happy with my program and the support I received.

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer service

Customer service was exceptional. I accidentally ordered one of their softwares for Windows as opposed to MacOS. I contact customer support and they replied within minutes. They were kind enough to correct my mistake in a timely manner. FYI their software pricing is amazing also.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Hesitant but put to ease from support service.

I wasn't too optimistic with this product purchase, as it was at a fair price. Sure enough, I had difficulty downloading the program. I emailed the support service with the problem and Andrew Waugh replied back with some step by steps to try. I followed them, and still had difficulty downloading the program. Over the course of a few days corresponding, with more hints, we finally achieved the desired outcome. I appreciate Andrew's patience and his persistence. He is easy to communicate with. I am very satisfied with the support service and would not hesitate to deal with this company.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Here's where you go for the best software sales & service

I'd like to give a great shout out to Mr. Andrew Waugh of their company. He's patient, understanding, and will work with you through any or all parts of the installation process. I used to say "you can't see through a telephone", but trust me, if he is representative of their customer service staff, THEY CAN! Prices are great, software is top notch, and they don't desert you after the sale. Thanks, guys.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. I actually ordered the wrong product and customer service reached out to me as soon as possible, and sent me the correct product and instructions on how to log in.

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Glad I found this site. Great service.

I'm a first time purchaser and was hesitant about this site at first. I made an error in my email when making a purchase for office program. Contacted support and a short time later everything had been rectified. I was sent an email with all the info I needed to activate the software and I'm now enjoying my purchase. Will definitely buy from Techxpert Buy again.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

The tech expert I was working with was FANTASTIC!!!!!!

The tech expert I was working with was Andrew. He was very patient with me and explained everything very clearly. He provided instructions that were easy to follow. He was also very polite and professional. I highly recommend his services to anyone who is struggling with tech issues.

25 October 2022
Unprompted review
Rated 1 out of 5 stars

Product Key Used

I purchased Microsoft Office snd I when I put in the product key it said it was already used. I have sent numerous emails with no response.

22 September 2022
Unprompted review
Techexpertbuy logo

Reply from Techexpertbuy

Hi T,

Sorry to hear this. All our products are unique, so this should work for you. If not, we offer replacements and we reply to all emails within one working day so you should have received a response. If not, the email responses from us may have been going to your spam folder. If you haven't managed to resolve this please get in touch with us and we will be happy to help.

Kind regards,
David Benjamin

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