Easy to order. Delivery time very fast. Even though the first product looked as it might have been opened, I contacted the sales team who made an immediate replacement within 24 hours. Excellent custo... See more
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See what reviewers are saying
Best price I could find and said would be 1..4 working day delivery. Ordered on a Thursday at 1pm and arrived within 24 hours via DHL. Perfectly packed. I sent an e-mail to support as the order-tr... See more
Product shipped within 2 working days (courier delayed due to wrong routing - suggest using a different courier). Would have been 5 stars if someone actually answered the phone. Call the support numb... See more
Totally First Class. Rapid answer of telephone. Complete help and advice on product. Two separate orders made BUT combined at point of dispatch. Extremely efficient Company highly recommended. W... See more
Company details
- #30 of 51 best companies in Computer Hardware Company
- #43 of 92 best companies in Computer & Accessories store
- #43 of 84 best companies in Computer Shop
- #13 of 21 best companies in IT support and services
- #86 of 196 best companies in Electronics store
About Techfident Limited
Written by the company
Tech On Demand.
Home or Office, we've got you covered.
We’re passionate about what we do and how we do it, we are a friendly approachable company always here to help whether it’s supply, service or even just answering the phone. Simply put, Technology with Confidence.
Our Vision
Lets reach new heights together. We combine hardware, software and implementation with jargon free specialist IT & Tech supply and support.
We have a natural flare for customer service and a passion to help. Techfident is the ideal business partner to help you accomplish your IT goals, save time, money and maintain peak performance. So we aim to keep you in the loop every step of the way.
visit our website shop products contact us read our blog
Keeping it professional, simple and friendly.
Let’s Collaborate
Tell us what you would like to achieve.
With extensive experience we are well placed to listen, understand, digest and discuss the right solution for you when it comes to IT and tech.
Let’s Engage
We’re with you every step of the way.
Our recommendations are clear, concise and to the point. We will breakdown our recommended solution for your requirements to review and what the costs would be in a simple format.
Let’s Deliver
Ready for your deployment schedule.
We work closely with our vendors and installers to maintain a tight knit operation, making sure you receive a committed service from sign off to delivery.
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Committed to our customers! 💯
Written by the company
- We’re passionate about what we do and how we do it, we are a friendly approachable company always here to help whether it’s supply, service or even just answering the phone. Simply put, Technology with Confidence.
Speed and Efficiency 🚀
We will always try and get your kit delivered by the next working day.
Mainland UK 1-4 days Free Delivery.
All other areas of the UK 2-4 days delivery (charges apply).
Contact info
Techfident Limited, Studio 10, New Mead Barn, Wickham Hall, Hadham Road, CM23 1JG, Bishop's Stortford, United Kingdom
- 020 3488 3282
- hello@techfident.co.uk
- techfident.co.uk
Tech On Demand
Hasn’t replied to negative reviews
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Excellent
Straightforward ordering, quick to respond to questions, fast and free delivery, excellent product. I would definitely use Techfident again.
Quick delivery and a great product at a…
Quick delivery and a great product at a fair price.
I always appreciate a UK company delivering a good service.
Great service at a great price
Best price for the item I ordered and very prompt delivery
Very good service, pity the courier parcelforce customer service let down
Very helpful and reassuring when i contacted them about problems with the courier parcel force. Product sent promptly (ipad 9th gen).
Yes i would highly recommend them.
Ordered a small Arc keyboard
Ordered a small Arc keyboard, but unfortunately, the delete button was not where it was on my other two keyboards so not suitable.
I called and got a very pleasant person on the phone and then emailed and got an immediate response with a return code. You do have to pay for returns but it does say that in the policy.
The customer service was so good, I will look to them to buy anything I need in future.
would really recommend these guys
I was a little dubious at first, but the service has been great, and a fantastic dispatch time on the product, would really recommend these guys, and will certainly be making future purchases.
Truely 5* service
I needed to return a faulty Microsoft keyboard and pen and straight off the bat the response from Andy at Techfident was faultless. Out of hours he replied. sorting the problem he couldn't have been better, even when DHL went to the wrong house to collect the item. Brilliant customer service and I would highly recommend this company to anyone. Oh and the item was well priced to start with as well so why would you go anywhere else. 5* company and 5* employee!!
Fast shipping, goods as described.
Fast shipping, goods as described, very good price, I recommend it.
Good communication and fast delivery
Good communication and fast delivery. I will use again.
Great products and service from end to end
Having spent many days deciding on my laptop (notebook) requirements, I had my list of requirements nailed down. One of the constraints was price - but I was keen to not compromise quality. I wanted a system that was reasonable future-proof (Intel i7 or Ryzen 7+), and need to be able to dual boot Linux, which is my primary OS, so a minimum of 16GB RAM was essential. I've had it with slow hard discs, so chose NVMe SSD. I also do photography, so the display had to be good with wide colour gamut.
The ASUS Vivobook 15 Pro OLED (Intel version) ticked all my boxes. I had not heard of Techfident before, so I trawled for reviews - they were mostly excellent and good comments about proactive customer service. So I bought through Techfident.
I was not disappointed at all. Status updates were speedy. I did phone to check delivery timing and they were very helpful, professional and friendly.
The notebook arrived the next working day. I've been so pleased with the Vivobook. I bought an external NVMe SSD Thunderbolt encloser and drive (1TB WD BLACK 750), connected to the Thunderbolt port and it just works perfectly! I have Linux on the external drive and retained WIndows (upgraded to 11) on the internal drive. It's all incredibly fast. I love it and would not hesitate to recommend Techfident. I would defintely purchase through them again.
Fast shipping and excellent customer service.
I rang the store to check they had item in stock on Friday afternoon. Spoke to a representative who advised it was and if I ordered asap he would send it out immediately. Received Monday afternoon. Motherboard is working perfectly. First class service a pleasure to do business with.
Great service
Great service
Delivered next day with no added postal charges
Would recommend
Great service and delivery.
Señor Brad's MacBook Dies on the Road :-(
I am a USA traveling for the summer, when my MacBook died in Stansted. Grrrrr....
I called Akbar at Techfident on a FRI afternoon and he was able to hook me up with brand new MacBook Pro, delivered to my guest accommodation, by mid day the next TUE morning.
In that one phone call on that FRI, he and I were able to suss features, negotiate a fair price, secure payment and arrange for delivery.
Akbar followed up with status updates twice before delivery and provided an efficient tracking app to monitor package progress.
Happy to be writing this recommendation on my new device and RLY happy to be continuing down the road with a fist rate product.
Without hesitation I recommend Techfident.
Great all round service I would highly recommend
I was trying to source a relatively large amount of wireless headsets for my sales team when I came across techfident. I was doing what most people do and trying the likes of Amazon but they didn’t have the stock level I was looking for. Simple google search of the product and these guys came up and provided me with everything I was looking for including next day delivery. Great all round service I would highly recommend.
Ideal
I had not heard of this company before so had a quick check of TrustPilot where I saw all positive reviews, I wasn’t disappointed. I had to contact customer service as I entered the door number incorrectly, they responded very quickly with the resolution and their manner was genuinely helpful and professional. The price of the product was competitive. Would definitely recommend 🙂
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