TechInsurance Reviews 

317
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently praise the dedicated staff for being extremely responsive, friendly, and efficient throughout the entire insurance setup process. Customers note that representatives make getting new policies and handling renewals remarkably smooth, fast, and completely stress-free. Reviewers often express appreciation for the ability of agents to answer detailed questions and provide clear guidance. Some reviewers were not happy with communication, mentioning that certain agents became unresponsive or difficult to reach after finalizing the initial sale. A few individuals also felt that too much personal effort was required to follow up and secure necessary quotes in a timely manner.

What people talk about most

Staff

People report positive experiences with staff, praising knowledgeable agents who provide responsive and... See more

Service

Users describe positive interactions with service, highlighting knowledgeable agents who answer technical... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting agents who are prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing bus... See more

Rated 5 out of 5 stars

Holly Burton was great to work with for my insurance request. She was efficient with my time and provided quotes quickly within the same or one business day. She made the process easy and painless.... See more

Rated 5 out of 5 stars

The overall process was easy from start to finish. What really made the experience that much better was the assigned agent (Holly) who was extremely responsive and was very adept at making sure I had... See more

Rated 5 out of 5 stars

Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.


Company details

  1. Insurance agency
  2. also in
  3. Business insurance company
  4. Commercial Insurance Company
  5. Insurance broker
  6. Insurance company
  7. Liability Insurance Company

Written by the company

TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place. Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(317)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Rates, Great Service.

Rates are always reasonable, staff has always been knowledgeable. Deducted a star for a problem with the commission payment website this year.

For a small company or a sole proprietorship, TechTechInsurance offers the best coverage at the best price.

4 April 2025
Rated 2 out of 5 stars

Unknown Value

I really don't know what value you provide anymore.

4 March 2025
TechInsurance logo

Reply from TechInsurance

Hi Harjit,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Our aim is to best support our customer’s business needs, and we are continuously improving our approach to address any gaps in communication, such as what might have occurred here. On review of your account, we gathered your current providers are the primary contacts for your recent renewal. However, were you to have any follow-up questions or ever in need of any policy changes, your account manager is at the ready to assist you. We appreciate your time and consideration and look forward to continuing to support you and your business in the future.

Yours Sincerely,
The Insureon Team

Rated 1 out of 5 stars

Tech Insurance USED TO BE a local Texas…

Tech Insurance USED TO BE a local Texas outfit, with real people you could easily talk to. Since then, they've been gobbled up by the behemoth Insureon, with resulting degrades in accessibility and service.

I used to get custom insurance documents from them directly, had my own assigned person there, and could easily reach them. No more. Now it's some hard-to-reach man in Chicago that couldn't even get an upgraded policy quote in 2 weeks!

And they gave him a cell phone with a Texas number just to fool people into thinking it's still a local outfit.
If I were shopping for insurance, I'd look elsewhere.

26 February 2025
TechInsurance logo

Reply from TechInsurance

Hello Patrick,

Thank you for sharing your thoughts with TechInsurance and Insureon, your #1 agency for small business insurance. Though TechInsurance has been largely a digital marketplace, with Insureon launching in 2011, our focus has always been dedicated support to our customers and their business needs. On review of your account, we note your account manager had reached out to the carrier to fulfill the upgrade requested, but we understand how carrier wait periods and processes can affect your day and business. Were you to have any follow-up questions or ever in need of policy changes, your account manager is at the ready to assist you. We appreciate your time and consideration and look forward to continuing to support you and your business in the future.

Yours Sincerely,
The Insureon Team

Rated 2 out of 5 stars

Service is not good

Service is not good. Very late or no response

18 March 2025
TechInsurance logo

Reply from TechInsurance

Hello Narasa,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive for real-time support for our customers, we understand how possible wait periods can distract from your day and your business. Your account manager is dedicated to assist you, however, and has reached out to answer any final questions you may have. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 3 out of 5 stars

I only got one quote from TekInsurance

I only got one quote for business insurance through TechInsurance for the Hartford. TechInsurance did not give me a quote for the insurance I purchased from Hiscox. I contacted Hiscox directly, based on a referreral ( not TechInsurance ) and they told me that TechInsurance had contacted them, but I never received the Hiscox quote info from TechInsurance. I ended up just working directly with the agent from Hiscox and got the policy. So I really didn't purchase any insurance from TechInsurance, but somehow they got credit for my insurance purchase, when I actually did all the work getting a quote and buying it.

So I don't feel TekInsurance was that helpful with getting quotes and next time I'll probably just do the research and contact the insurance companies directly for quotes.

5 March 2025
TechInsurance logo

Reply from TechInsurance

Hello Michael,

Thank you for sharing your thoughts with Insureon’s TechInsurance, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. Though we were not able to offer the best fit for your coverage request at this time, our offerings are dynamic and we continuously strengthen the responsiveness of our quoting process so as to be available for any future policy needs. We appreciate your interest and look forward to supporting you and your business in the future.

Yours Sincerely,
The Insureon Team

Rated 1 out of 5 stars

There's nothing "tech" about…

There's nothing "tech" about TechInsurance.
Website processing was broken. Most of the process is handled manually via emails.

3 March 2025
TechInsurance logo

Reply from TechInsurance

Hello David,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand and assist with your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. We apologize for any miscommunication in our effort to secure you coverage and we have shared your comments with our Technology team to be considered for future service updates. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Rated 5 out of 5 stars

Super easy to use

Super easy to use, really good options, and signing up was easy and happened same-day. I thought this service and support are top notch.

30 January 2025
Rated 5 out of 5 stars

Easy process

Easy process. Excellent human engagement with quick response times and clear answers.

11 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look