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Rated 2 out of 5 stars

UI/UX designer didn’t get my vision. The app looks okay, but it’s not what I wanted. The whole process felt slow and disjointed (Alilyah)

Rated 1 out of 5 stars

I received nine charges for the same amount of €20.91 from my credit card within five minutes last week. I have neither ordered nor received anything from them. I am awaiting refunds for the dispute... See more

Company replied

Rated 3 out of 5 stars

The freelance IT specialist was knowledgeable and could solve several pressing issues we had with our network setup. However, the response time was slower than expected, which caused some downtime for... See more

Company replied

Rated 5 out of 5 stars

Excellent service! The cyber security expert I hired performed a thorough audit of our systems and implemented enhanced security measures. Their attention to detail and understanding of the latest sec... See more

Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

26 reviews

5-star
4-star
3-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stolen money

I never heard of this site. Didn’t even know it's name. A total amount of 48 euros was stolen from my card without my permission from technet club. I want instantly my money back. All legal actions will be taken.

6 July 2025
Unprompted review
Technet logo

Reply from Technet

Hi Julija,

Thank you for reaching out and letting us know. We’re sorry for the inconvenience and understand how frustrating unauthorized charges can be. Please email our support team at support@technet.club so we can investigate this right away. Be sure to include the last four digits of the card used, the transaction date, and any information your bank provided. We take these matters seriously and will work closely with your bank to make sure the issue is resolved properly. Your trust and security are a top priority for us.

The Technet Team

Rated 1 out of 5 stars

WARNING

I never heard of this site. Didn’t even know his name. A total amount of 80 euros was stolen from my card without my permission yesterday from technet club. I want instantly my money back. All legal actions will be taken.

15 June 2025
Unprompted review
Technet logo

Reply from Technet

Dear Customer,

Thank you for bringing this to our attention. We're genuinely sorry to hear about your experience, and we understand your concern. We take issues like this very seriously and would like to resolve it as quickly as possible.

Please reach out to our support team directly at support@technet.club with your transaction details so we can investigate this matter and ensure your refund is processed immediately. We are committed to resolving this issue and protecting the security of our customers.

Thank you for your patience, and we apologize again for any inconvenience caused.

Best Regards,
Technet Team

Rated 1 out of 5 stars

My Money was stolen by you

My Money was stolen by you. I looked into my Account and had 4 Withdraws by you: Technet Club//London/GB/2. 94.00 €, 95,00 €, 89,00 € and 30,00 €. What is the meaning of this. I called my my Bank and they said that it was stolen. Now I will start an Investigation with the Police. I am a student and don't have so much Money. Why are you doing this to me. I never had anything to do with you all

3 June 2025
Unprompted review
Technet logo

Reply from Technet

Hello Melih,

We are truly sorry to hear about your situation, and we understand how upsetting this must be. We want to assure you that this is not something we take lightly, and we are fully committed to resolving the matter as quickly as possible.

Please reach out to us directly at support@technet.club with all the relevant details of these transactions, including any documentation you’ve received from your bank. This will help us investigate the situation thoroughly. We take fraud very seriously and will work with you to get to the bottom of this.

In the meantime, please ensure that you block your card and report any unauthorized transactions to your bank, which will assist in preventing further charges.

We are committed to your security and will do everything we can to assist you through this. Please accept our apologies for any distress this has caused.

Technet Team

Rated 1 out of 5 stars

Money stolen

The money (53 €) has been taken from my credit card by the name “technet club London” on 29.04.2025. I never ordered anything from the technet club.

29 April 2025
Unprompted review
Technet logo

Reply from Technet

Hi Anastasia,

Thank you for bringing this to our attention. We're sorry to hear about the unexpected charge. We take these matters seriously and want to make sure this gets resolved quickly.

If you didn’t knowingly sign up for our service, it’s possible the charge was made in error or through an associated service you weren’t aware of. Please contact our support team directly at support@technet.club, and we’ll investigate the transaction immediately.

We understand how frustrating this must be and are here to help make it right.

Technet Support Team

Rated 1 out of 5 stars

Same problem as other reviewers about…

Same problem as other reviewers about the credit card charge. Never heard about this company and have no idea how they could have charged me. The bank has been contacted and the police will also be if they don’t reply to my email.

To your below reply, you have rapidly post it on TrustPilot but I still didn’t get any answer to my Email. Other negative reviews on the same issue demonstrate that there is a scam scheme with your company involved.

9 May 2025
Unprompted review
Technet logo

Reply from Technet

Dear Anastasia,

Thank you for bringing this issue to our attention. We understand how concerning an unexpected credit card charge can be, especially from a company you’re unfamiliar with. Please know that we take such matters very seriously.

To clarify, we have no record of any transactions linked to your information in our system. It’s possible that this charge might be related to unauthorized use or a billing error unrelated to our company. We strongly recommend reviewing your bank statements carefully and sharing any relevant transaction details with us via email at support@technet.club. This will help us investigate thoroughly and provide you with accurate information.

We appreciate that you have contacted your bank and are prepared to involve authorities. If this charge is indeed fraudulent, your bank and law enforcement will guide you through the necessary steps to protect your account.

Technet Team

Rated 1 out of 5 stars

Got multiple credit card charges of…

Got multiple credit card charges of this company, which I don't recognize. Filed a police report for credit card fraud. Beware.

6 May 2025
Unprompted review
Technet logo

Reply from Technet

Dear Mikko,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the concerns you've raised. We take matters like this very seriously, and we'd like to address the issue thoroughly.

Firstly, we want to assure you that integrity and transparency are at the core of our business. We have a strict policy against any fraudulent activity, and we have robust systems in place to prevent such incidents. If you believe that you have encountered any fraudulent actions, we would appreciate the opportunity to investigate this matter in detail.

To help us resolve this as quickly as possible, please reach out to us directly at support@technet.club, and provide any specific details of your experience. We would like to understand the full scope of the situation, whether it's related to billing, service delivery, or any other aspect of our business. Our team is committed to finding a resolution and ensuring that this issue is addressed promptly.

We take great pride in our reputation and the trust our clients place in us. If any mistake or misunderstanding occurred, we want to correct it immediately and take steps to prevent it from happening again in the future.

Technet Team

Rated 1 out of 5 stars

Credit card fraud

I have been a victim of credit card fraud involving Technet Club. Several unauthorized charges were reserved on my account, despite me never purchasing anything from them.
After reading other reviews, it’s clear this issue has been ongoing for weeks. How can you let this continue without taking action? It’s time to take responsibility and address the situation seriously.

5 May 2025
Unprompted review
Technet logo

Reply from Technet

Dear Simon,

We sincerely apologize for the experience you've had with your credit card and the unauthorized charges linked to Technet Club. We take such matters very seriously, and we regret any inconvenience this has caused you. Please be assured that we are committed to resolving this issue as swiftly as possible and ensuring that it doesn’t happen again.

We understand your frustration, and we want to assure you that we have stringent security measures in place to protect our customers. However, in the event of a security breach, we work closely with our payment processors and authorities to investigate and resolve the situation.

To assist you further, please reach out to our customer support team directly at support@technetclub.com. Our team is ready to assist you in investigating the fraudulent charges on your account and guide you through the next steps.

Once again, we deeply apologize for any distress this has caused, and we appreciate your patience as we work to resolve this matter.

Technet Team

Rated 1 out of 5 stars

Several unauthorized charges from Technet Club

I received nine charges for the same amount of €20.91 from my credit card within five minutes last week. I have neither ordered nor received anything from them. I am awaiting refunds for the disputed transactions. Once all transactions are refunded, I will remove the negative review.

Ich hatte letzte Woche innerhalb von fünf Minuten neun Abbuchungen mit dem selben Betrag in Höhe von 20,91€ von meiner Kreditkarte erhalten. Ich habe weder etwas bei ihnen bestellt noch erhalten. Ich warte auf die Rückerstattung der strittigen Transaktionen. Sobald alle Transaktionen erstattet sind, werde ich die negative Bewertung entfernen.

1 May 2025
Unprompted review
Technet logo

Reply from Technet

Dear Stefan,

We're very sorry to hear about the unexpected charges on your card. This is not the experience we want for our customers. We're actively investigating the issue and working with our payment processor to ensure all disputed transactions are refunded promptly. We appreciate your patience and will keep you updated as each refund is processed.
If you have any further questions or need direct assistance, please reach out to us at support@technet.club. Once everything is resolved, we hope to restore your trust in our service.

Technet Team

Rated 1 out of 5 stars

Card Fraud

Just like some of the reviews said, several card transactions for 20.89 euros that were not made by me, not sure how they got my details since I never even heard of this company. Had to freeze my card and order a new one and thankfully got the full refund from my bank. Pls look into your security and buff it up since I have no idea how this happened. Perhaps one of your freelancers is behind this.

25 April 2025
Unprompted review
Technet logo

Reply from Technet

Dear customer,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We take the security of our customers very seriously, and we’re currently investigating the situation to understand how this could have occurred. Please be assured that we are reviewing all our security protocols to ensure that your details remain protected. We’re grateful to hear that your bank was able to assist you with a full refund, and we appreciate your understanding as we work to strengthen our system. If you have any further concerns or information, please don’t hesitate to reach out at support@technet.club.

Technet Team

Rated 1 out of 5 stars

Fraud!

credit card fraud with this company, no idea how they got my credit card details!

26 February 2025
Unprompted review
Technet logo

Reply from Technet

Dear Olga,

We’re truly sorry to hear about your experience and understand how concerning this situation must be. Your security is a top priority for us, and we take incidents like this very seriously. We recommend contacting your bank or credit card provider immediately to report the fraud and take any necessary steps to protect your account. Additionally, please reach out to our support team directly at support@technet.club so we can investigate this further and ensure such issues do not happen in the future. We value your safety and are here to help resolve this as quickly as possible.

Technet Team

Rated 3 out of 5 stars

Basic design that works

Basic design that works, but lacks aesthetic appeal…expected more creativity

16 January 2025
Technet logo

Reply from Technet

Hello April,

Thank you for your feedback. We’re glad to hear the design works, but we understand that it didn’t meet your expectations in terms of creativity and aesthetic appeal. We strive to deliver designs that are both functional and visually engaging, and we appreciate your input to help us improve. If you'd like, we’d be happy to explore more creative options or discuss ways to enhance the design to better align with your vision. Please don’t hesitate to reach out.

Technet Team

Rated 2 out of 5 stars

Took too long to resolve a simple…

Took too long to resolve a simple issue, not professional.

27 December 2024
Technet logo

Reply from Technet

Hey Shane,

Thank you for your feedback. We sincerely apologize for the delay in resolving your issue and for the frustration it caused. This is not the level of service we aim to provide, and we understand how important it is to address concerns promptly and professionally. We will review our processes to ensure faster and more efficient resolution in the future. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out.

Technet Team

Rated 2 out of 5 stars

Purchased cloud engineering services

Purchased cloud engineering services, the setup was not optimized, and the freelancer was hard to reach when issues arose.

20 September 2024
Technet logo

Reply from Technet

Hello James,

Thank you for sharing your experience. We apologize that the cloud engineering setup was not optimized and that you had difficulty reaching the freelancer when issues came up. We understand how important it is to have responsive support, especially when facing technical challenges. We’ll take your feedback seriously and work to improve both the quality of our setups and our communication processes. If you’d like, we can assist in addressing the issues you faced or help with any further improvements. Please feel free to reach out.

Technet Team

Rated 5 out of 5 stars

We needed a freelance database…

We needed a freelance database administrator to optimize and manage our SQL databases. The professional we hired was extremely competent, making significant improvements in performance and stability. They provided excellent documentation and were very proactive in suggesting and implementing upgrades.

21 May 2024
Rated 5 out of 5 stars

Excellent service

Excellent service! The cyber security expert I hired performed a thorough audit of our systems and implemented enhanced security measures. Their attention to detail and understanding of the latest security threats provided us with much needed peace of mind. They also trained our staff on best practices, which was a great bonus.

3 July 2024
Rated 4 out of 5 stars

I used a freelance service on technet…

I used a freelance service on technet to hire an app designer for our mobile application. The designer was creative and brought fresh ideas to the project. The app's user interface is intuitive and visually appealing. However, we had to go through several revisions to get things right, which was time-consuming. Overall, a very good experience.

22 May 2024

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