TechNextDay Reviews 1,047

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

I have no other option but to leave a review... year ago now I purchased a motherboard through Amazon who was selling the part from company called TechNextDay...my motherboard then stopped working and... See more

Rated 5 out of 5 stars

Fast dispatch from seller, no more than a 2 day wait, before my purchase was in the hands of the courier. The tracking was precise & the outer carriage box had sufficient bubble packaging, to hold th... See more

Rated 5 out of 5 stars

I ordered an expensive Sim Racing wheel on a Saturday which was much cheaper than anywhere else. Late Monday I still hadn't been charged despite the deliver suggesting Tuesday or Wednesday. I kept c... See more

Rated 1 out of 5 stars

I bought a £100 PC case from them through Temu, I returned it using the return QR code I was given because there was an issue and I needed to change payment method. It then got lost by EVRI... See more

Company details

  1. Computer Shop
  2. Computer & Accessories store
  3. Computer Hardware Company
  4. Gaming services

Written by the company

Our journey began in 2014, in a small garage. Since then, we have made great strides and achieved significant success. We attribute our success to the unwavering commitment and extensive industry experience of our exceptional management team, who have over 30 years of experience in computer components. Our company is still an independent, family-run enterprise, and we are passionate about IT. We take immense pride in providing top-notch computer parts and services and cherish every sale we make. Our customers are our top priority, and we value the trust and support they have given us. We look forward to working with you on our journey to achieve even greater heights.


Contact info

3.8

Great

TrustScore 4 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

After the only option for my exact RAM…

After the only option for my exact RAM from Amazon was in EU with two weeks shipping, I searched on google and found this site, and was £3 cheaper :) checked trust pilot and seen a couple bad reviews but nothing that concerned me. and they really did manage next day delivery, except I missed the door so it came the next day. Lmao

Now I can try Hogwarts Legacy with 32gb

23 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

Thank you. Much Appreciated.

Rated 5 out of 5 stars

Good value for money, quick delivery

Brought a new GPU for a very good price. The website wasn't the best to navigate, but the transaction went through without any issues. I ordered on Sunday and I received the item on Tuesday.

14 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

Thank you. Much Appreciated.

Rated 5 out of 5 stars

Very Good Indeed.

I ordered on Friday and received my parcel today (Monday) from a very pleasant dpd courier who phoned me to find out my precise location, which is a little bit confusing.
Excellent value for money for the product, great service, will definitely use again.

20 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

Thank you. Much Appreciated.

Rated 2 out of 5 stars

Not worth the risk

Took a risk on ordering from here but would not recommend. Firstly, the wrong product was received; I could forgive that as it looked very similar to the correct product, but still annoying. They weren't willing to send out the correct version until the original was received, again somewhat understandable but annoying as it was a present. The courier then failed to deliver the replacement for over a week, not exactly next day. Obviously this was not Technextday's fault, however I received very poor customer service - had to chase up to get any update, they never bothered to ask the courier, no apology received at any point, didn't send out a replacement. Eventually after never receiving the product, I received a refund, which I promptly used to buy the product from another merchant - which did arrive next day! Not recommended at all!

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Extortionate Delivery charge.

Free UK delivery emblazoned all over their website and on the emails they send you so CPU with discount at basket, pricing all confirmed al good, click to pay, payment goes through wham! £41 delivery charge WTH!. I had a super king bed and mattress delivered for £5!. Try to cancel order...no chance, you have to raise a ticket, which I did immediately. Funnily enough ticket was only answered 20 hrs later just after they just dropped the dispatched email. As expected answer to ticket is that item is now dispatched so all you can do is return if not happy. Please learn by others and avoid like the plague. With I had just went to a reputable large seller like Amazon.

15 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

You have not provided your name etc. so we are unable to track your order. We offer FREE delivery to Main Land UK only but there may be additional charges based on your postcode eg. N.Ireland, Scottish Highlands and outer line areas. £41 charge relates to N.Ireland orders only. Which is very clear at the checkout prior to payment made. You would have recieved your order acknowledgement prior to shipping with full order breakdown. We appreciate your custom.

Rated 2 out of 5 stars

TechNextDay=WhenEver!

Ordered a Motherboard on 13th, explained I needed it next day, promised it would be posted the same day esp as I ordered it in the morning. Item was posted the day after, 14th for delivery before 6pm on the 15th when other options were also available.

Blames courier service.

TechNextDay should mean just that!

My order previous to this also took 3 days to arrive.

Decent prices but if you need it quick, forget it!

15 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

Honestly, this was issue with TNT they could not collect on the day. Hence we were not able to delivery the next day but delivered the following day when TNT resolved there backend issue. We are really sorry.

Rated 1 out of 5 stars

First (and most likely last) time…

First (and most likely last) time ordered something from them. After a 1-2 months my motherboard failed so contacted them and send it back. Received very little information and had to nag them constantly for updates either calling or emailing. Been told that motherboard might travel through three different branches of manufacturer before I can have it back. No approx time with time ticking taking my warranty period. Sent official complaint which seems to be ignored. Reading other reviews I see that’s the way they treat their customers.

10 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

Hi Greg,
We have been constatntly speaking with you over the phone. Your motherboard is gone to Gigabyte as discussed and we will update you as soon we get a response back from Gigabyte to how quickly they can fix the issue. We are doing our utmost to ensure speedy resolution.

Rated 1 out of 5 stars

Avoid at all costs!

Do not buy from TechNextDay! This is not a legitimate business. Their customer service is pretty much non-existent and *all* positive reviews on their website are absolutely FAKE.

A scamming tactic they use to make sure you cannot get your money back is to cancel your credit card payment and request a bank transfer. Do not fall for this! This is a common tactic used to make sure you cannot do a chargeback. I fell for it, don't be me!

You have been warned

14 February 2023
Unprompted review
TechNextDay logo

Reply from TechNextDay

Apologies for the inconvenience, we are following the ticketing system to ensure an effective process. We endeavour to respond to all inquiries within 24-48 hours of being received as on some we need to investigate prior to response. All our reviews are linked with purchases with genuine customers only. We appreciate your custom and patience.

Rated 3 out of 5 stars

Missing invoice

I bought from Technextday 3 times so far.
All items have been delivered on time or earlier.
I received the invoice for 2no items the following day.
After 5 weeks I still do not have the invoice for the 3rd item.
Technextday, you could have got 5 stars if somebody, anybody will have read and act on my emails.

5 February 2023
TechNextDay logo

Reply from TechNextDay

You can print invoices by logging into your account on the website. We have also sent you invoice on email as per your request. Please check as sometimes it can hit junk box. Thank you for your custom.

Rated 4 out of 5 stars

Fast service and competitive prices

Fast service and competitive prices, ordered Saturday and it came within the expected time frame.
I had DPD deliver the parcels, which is my preferred choice on parcel company.

The order came quicker than expected , in 2 deliveries, a day a part from one another, which is fine, as they popped a note in with the first item to let me know that this was just a part delivery.

Feedback : when completing an order in multiple deliveries it would be nice if I had an email letting me know this would be the case.
I’d taken my PC apart ready to fit the new Motherboard as I was expecting the delivery but that item came the next day, which was a slight inconvenience.

Other than that, there’s not a lot to complain about. The whole transaction went smoothly

11 February 2023
Unprompted review
Rated 5 out of 5 stars

Great value and lived up to their name

Ordered a gaming keyboard from them on Wed 8th, arrived via DPD on Thu 9th. As described, much cheaper than anywhere else... great value, great experience. Will use again.
On another note, it's disappointing to see that there is at least one negative review left from someone who's never even used them. Only from looking through this site a bit did I decide that it was worth giving them a try because some of the negative reviews looked a little petty

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Fast, straightforward and easy.

A great experience with everything arriving in great time. My order came in two parts, which surprised me at first as they came at different times, but a note was included explaining that the remainder of the order was coming separately.
Even with that said it still came sooner than parts I'd ordered from Amazon and caused less headaches.
Highly recommended!

10 February 2023
Unprompted review
Rated 1 out of 5 stars

Time wasters

They list and sell items which aren’t in stock and don’t bother telling you until you chase them because it’s missed the delivery date. Massive waste of time

7 February 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

I was hesitant at first because of some bad reviews, but out of all the places I ordered parts from, my psu from TechNextDay came first lol.

30 January 2023
Rated 5 out of 5 stars

First order from TechNextDay

Just ordered from TechNextDay. The ordering process was quite smooth, expected delivery date is 3 days from now and depending on the service I will update the review as needed.

Update.
Delivery came in 2 parts, one the next day and the other the day after, a box was damaged probably in transit but no fault of TechNextDay I'm sure.

Overall I can't fault them and would happily order from them again.

8 February 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service.

Ignored my emails, and when they responded they ignored the majority of the content in my emails.

With no viable solutions offered to my issues, I decided to submit the return form to get a full refund within 14 days. I recieved no response to the return form, no delivery instructions, no lable to print etc.

I emailed them again to tell them it seems my return form did not work. They told me to submit a return form. I did. Still, nothing back.

I told them this again - that I was disappointed in their service. They went on to defend their customer service.

Will never purchase from this company again if this is how they treat customers.

21 January 2023
Unprompted review

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