Customer service great, queries dealt with quickly and efficiently (and you can even ring to speak to them if need be), they're always friendly and helpful. Clothes are decent prices, they last w... See more
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Was showing it had been delivered yet I received no notification so didn’t know. It was only when I went online to check status that I found out. The package had been put by bin in front garden, in... See more
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Ordered 5 items only 4 where delivered. Packaging riped and taped up in transit seems that item may have been pinched. Contacted technicals with full details and pictures and have been told it will ta... See more
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We have bought a few items from this brand both direct from their website and through other retailers. We love the style and choice of colours avaiable and find it well priced. Its a fav with our tee... See more
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Technicals Inconsistent sizing / measurements and poor customer service!
Would have give 0 stars if possible. Customer service is a waste of time. Thinking this website may not be genuine Technicals site? Technicals provide clothing to JD Sports, purchased and sizing is a perfect fit. However ordered same size xxl from this website and there is a 4" difference between them and the Technicals ordered through JD. In future my shopping will be in store not online as its a lucky dip as to whether you get what your ordering sizewise! When challenged re sizing was told more tgan one factory is used so sizing may differ, why us this??? Surley a Technicals tshirt in xxl should be the same measurements regardless if factory of manufacture?
When the items arrive 2 sizes too small and you then have to pay £5 to return them and it's not your fault definitely makes it easy Never to use the site again! Good luck with your business as at this rate it will surely fail.
9 August 2023
Reply from Technicalsbrand
Hello Francis,
Hope you're keeping safe and well,
Thank you for taking the time out to share your recent Technicals purchase sizing enquiry.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
At Technicals, we use various manufacturers and have a huge selection of styles and products. This means sizing can vary from product to product, we can not 100% guarantee that your usual size will be an exact fit.
We've taken a look into your account and we can see that you have raised this enquiry via email info@technicalsbrand.com
I've arranged for one of our colleagues to send a follow up email, to discuss our Returns Policy and to offer you some additional advise.
Thank you again for your patience and for shopping with Technicals.
Kind regards,
Adam Browne
Customer Experience Manager
0176 550 830
Team Technicals
Reply from Technicalsbrand
Hi David,
Hope you're having a good week!
Thank you for rating us with amazing 5 star Product review.
We're so pleased to read that you're happy with your new Technicals purchase.
If you need any further help in the near future, please don't hesitate to get in contact.
Thank you again for your support and for shopping with us.
Take care,
Team Technicals
Great fitting clothes
26 July 2023
Reply from Technicalsbrand
Good morning Paul,
Hope you’re keeping well,
Thank you for taking the time out to share your positive 5 star review!
We’re delighted to read that you’re happy with your new outfit.
Thank you again for shopping with Technicals.
Kind regards
Team Technicals
Arrived on time and lovely tracksuit
6 August 2023
Reply from Technicalsbrand
Good morning Zoe,
Thank you for sharing your amazing 5 star review.
We’re so pleased to read that you’re happy with the service that we offer here at Technicals.
Thank you again for your feedback and for shopping with Technicals.
Take care,
Team Technicals
Good quality and breathable.
I ordered 2 t-shirts to use in the gym. The quality is amazing and I love how breathable they're.
However, sizing and fitting is issue. I usually wear L, but I ordered M because of the over sizing. The length is quite tall with slightly tight fit.
On another word, they would definitely suit cyclists.
23 July 2023
Reply from Technicalsbrand
Hello Fahad,
Hope you’ve had a good weekend,
Thank you for taking the time out to share your overall shopping experience.
We’re pleased to read that you’re happy with the fabrics and materials that we use across our collection.
Technicals products are designed to fit without compromising performance or aesthetics. Offering a great fit for an active lifestyle. We value your feedback and we’ll certainly share your thoughts with the team here at Technicals.
Thank you again for your support and for shopping with us.
Many thanks,
Team Technicals
Love the clothes and delivery was quick.
23 July 2023
Reply from Technicalsbrand
Hi Sal,
Hope you’ve had a great weekend!
Thank you for sharing your positive 5 star feedback.
We’re so pleased to read that you’re happy with your your new outfit and swift delivery service.
Thank you again for support and for shopping with Technicals.
Take care
Team Technicals
Great customer service very quick…
Great customer service very quick refunded postage within 20 minutes of sending email to them even though it’s the couriers fault that I still haven’t received my parcel
27 July 2023
Reply from Technicalsbrand
Good morning Rachel,
We hope you've had a good weekend!
Thank you for sharing your amazing 5 star shopping experience with the Technicals community.
We're so pleased that we could work together to quickly resolve your case. We really appreciate your cooperation and understanding through out this process.
Once again, we would like to thank you for shopping with Technicals.
Best wishes,
Team Technicals
Great clothes Great quality
Great clothes for my son. Great business that gives you up to date notifications of when your delivery will arrive…. Quickly too !
26 July 2023
Reply from Technicalsbrand
Hello Louise,
Thank you for sharing your positive 5 star review!
We're so pleased to read that your son is happy with his new Technicals order.
Thank you again for your support and for choosing Technicals.
Take care,
Team Technicals
Reply from Technicalsbrand
Hello Leighton,
Hope you're having a good week,
Than you for taking the time out to share your overall shopping experience with the Technicals community.
We pleased to read that you're happy with our range. We take all feedback onboard and we will certainly share your feedback with the team here at Technicals.
Many thanks,
Team Technicals
Really nice clothes
23 July 2023
Reply from Technicalsbrand
Good morning Frankie,
Thank you for sharing your amazing 5 star review.
We're so pleased to read your feedback, and we can't wait to see you shop with us again in the near future.
Thank you again for you support and for shopping with Technicals.
Many thanks,
Team Technicals
Great quality and nice fit
19 July 2023
Reply from Technicalsbrand
Good morning Jo,
Hope you've had a good weekend!
Than you for sharing your amazing 5 star Product feedback.
We're thrilled to read that you're happy with your new Span Tee (Black).
Thank you again for your loyalty and for shopping with Technicals.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Hello Mr. Cook,
Thank you for sharing your positive 5 star shopping experience with the the Technicals community.
We're so pleased to read that you are happy with the service that we offer here at Technicals.
Thank you again for your support and for shopping with us.
Many thanks
Team Technicals.
Rhino65
It waz good but I carnt find out how to use my blue light card.students get 20per cent off we should get it health workers
19 July 2023
Reply from Technicalsbrand
Hi Ryan,
Thank you for taking the time out to share your recent feedback regarding our offers and discounts.
Here at Technicals we run promotions, competitions and discounts through our email subscription and social media pages so make sure to sign up and keep an eye on those platforms! You can sign up to our email subscription - https://technicalsbrand.com/pages/newsletter
Thank you again for taking the time out to share your feedback and for shopping with Technicals.
Many thanks,
Team Technicals
Reply from Technicalsbrand
Good morning Lisa,
Thank you for taking time to share feedback on your shopping experience.
We are pleased to know that you are happy with the quality of the clothing and the delivery service we provide here at Technicals.
Thank you for your purchase.
Kind regards,
Team Technicals
Very poor quality
Very poor quality. T shirt clicked within minutes of wearing it. Shocked to think this is branded as outdoor apparel. Wouldn't buy again!!
13 June 2023
Unprompted review
Reply from Technicalsbrand
Good morning,
Thank you for taking time out to share your feedback on our products.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
Please forward an email to our Customer Service team with images of the item and your order number so they are able to assist you and look into this further - info@technicalsbrand.com
Thank you,
Team Technicals
Good quality
19 July 2023
Reply from Technicalsbrand
Good morning Eddie,
Thank you for taking your time to leave a 5 star review.
We are happy to know that you are impressed with the quality of the clothing we offer at Technicals.
Kind regards,
Team Technicals
Reply from Technicalsbrand
Good morning,
Thank you leaving a 5 star review.
We are pleased to know you have received your order on time.
It's great to hear that you are happy with your purchase.
Thank you for shopping with us.
Kind regards,
Team Technicals
Really love this brand recently bought…
Really love this brand recently bought 2 t shirts cap and man bag . The quality of the t-shirts are amazing only issue I have I wud the sizes went up to xxxl for most of the tops which I would love to get
27 June 2023
Unprompted review
Reply from Technicalsbrand
Hello,
Thank you for taking the time out to share your positive 5 star review!
We're really happy to read that you're satisfied with your new Technicals order. We take all feedback onboard and we will certainly share your feedback with the Production team here at Technicals.
Thank you again for your support and for shopping with us.
Take care,
Team Technicals
Reply from Technicalsbrand
Hello,
Thank you for sharing your recent Technicals shopping experience.
To progress this and handle your enquiry as quickly as we can, could you please email images of the item, along with your order number to the following email address - info@technicalsbrand.com
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks,
Team Technicals
Great Quality
My son loves the clothing but i do think the sizes are very different from item to item. I end up ordering 2/3 different sizes to make sure they fit. The quality is excellent and delivery time quick.
Not impressed with paying for return postage though as the clothing isn't cheap and a lot of other companies have a free returns policy.
25 June 2023
Reply from Technicalsbrand
Good morning Mrs. Jones,
Hope you've had a nice weekend,
We appreciate your feedback and we're glad to hear that your son loves our brand.
Regarding the return postage, we take all feedback onboard and we'll certainly share your feedback with the respective departments here at Technicals.
Thank you again for your support and for shopping with Technicals.
Many thanks,
Team Technicals
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