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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their quality, durability, and aesthetic appeal, often highlighting how these attributes allow them to create impressive projects. Many appreciate the natural-looking color blends and the ease of installation. The staff, particularly the representatives, are frequently commended for being knowledgeable, responsive, and helpful, offering valuable suggestions and support. However, some customers also noted issues with product quality, specifically concerning color inconsistency between advertised images and received materials, as well as problems with staining and surface deterioration on certain products. A few people were dissatisfied with the customer service, reporting that their concerns about product defects were not fully resolved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the exceptional... See more

Quality

Customers consistently note ambiguous experiences with quality. While many praise the unmatched quality,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, knowledge, and... See more

Service

People report ambiguous experiences with service. Some customers praise the professionalism and competence of... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers praise the support, noting quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Seminar yesterday in Calgary was a good way to get ahead of the season, become enlightened regarding new products and reacquaint oneself with colleagues. I liked the 3D design portion of pr... See more

Company replied

Rated 5 out of 5 stars

Techo-Bloc has been known for many years for innovation and quality. As craftsmen passionate about our trade, Techo's products allow us to produce the projects for which we are known. Issues are ver... See more

Company replied

Rated 5 out of 5 stars

Techo-Bloc Blu 60 Grande Grayed Nickel Pavers have been one of our "go to" pavers for a couple of years because of the contemporary presentation to our patios and swimming pool patios in the metro Nas... See more

Company replied

Rated 5 out of 5 stars

This is a top shelf superior product. True and true quality, color blends, durability, and easier to install. Reps are very responsive and ready to get out with you to make solutions with al their pro... See more

Company replied


Company details

  1. Electronics & Technology

Information provided by various external sources

Company values: Color Through and Through De-icing Salt Resistant Strength & Durability Transferable Lifetime Warranty


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Techo has always had beautiful product

Techo has always had beautiful product, I started using Techo thanks to Adrian Pulido, he has made using Techo so simple from helping source material asap! And being informative on job sites and always showing up when I need any help! Great rep and great material always makes job sites much easier.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Trusted Materials, Strong Partnership

Nothing but good things to say about Techo-Bloc. Materials are high quality and consistent, which matters a lot when you’re installing every day. Jeffree has been great to work with—stops in, checks on us, and keeps things moving. Appreciate the support.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company with great values.

Techo Bloc manufactures some of the best products in the industry and even though they are a rather large company you get small family business service. I've met so many amazing people over the years from Techo Bloc. Their systems they put in place for ordering, shipping, quality control, etc., are well thought out and makes doing business easy. They are always innovating new products, marketing tools, and customer experience. They have an amazing team in the Midwest. If I could give more stars I would.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Techo service!

We love installing Techo-Bloc at our clients’ homes! The quality is unmatched in the industry. Our Techo rep Mike Bremer has been so easy to work with, reliable and knowledgeable and always offers valuable suggestions on projects. The variety, innovation and service that Techo-Bloc offers is unlike any other!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Techo Bloc is an amazing company

Techo Bloc is an amazing company, I deal with Adrian he is the guy to go to if you’re looking at Techo Bloc products. He knows his stuff, answers all your questions, and even drops off samples so you can see what you’re working with before committing. Super helpful and easy to deal with

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Adrian

Adrian, my techo bloc rep has been great help with growing our business. Not only that, great customer service which is a huge thing for us. I couldn’t be more happier and satisfied.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product and rep

Techo bloc is a great company with great products. Very seldom have i had issues with their products and my rep, Brandon Newton has been extremely helpful with any concerns or questions I’ve had about material, use, ideas, or installation.
I’m not a fan of the York countertops and will not be using them again. We did an outdoor kitchen and used them as countertops but cutting and installation was a huge pain. After install, the clean bloc tech started to form divets/holes and the surface started to dissolve.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Our company Island Greenery has been in…

Our company Island Greenery has been in business for over 40 years, in that time we have worked with countless product representatives and sales people. John Germain is by far one of the most professional, hardworking and competent representatives we have ever worked with. From start to finish John made our first experience with Techo Bloc a smooth and streamlined one.
While Island Greenery is not the largest company, we have grown to over 100,000 sq ft of hardscape annually and we pride ourselves on the quality of our work and top of the class customer service experience, John and Techo delivered on all fronts.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Overall great experiences with…

Overall great experiences with Techo-Bloc. Brandon, our Techo representative, is a great resource and teacher for our team from technical assembly methods to overall industry trends. Techo has the best quality products and best availability around.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceeds Expectation

The materials from techo-bloc have exceeded our expectations in both asthetic and functionality. We are so happy we used this product for our pool area,

12 March 2025
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Hi Tracy! We’re happy to hear our products delivered on both look and functionality. We hope you enjoy your new pool area for many seasons to come!

Rated 5 out of 5 stars

Great Experience…

We had a great experience with Techo-Bloc and their local representative David VanWyck of VanWyck LanDesign. David grasped what we were wanting and came up with a design that captured it perfectly using some of the latest products from Techo-Bloc. We are are very pleased with the result.

10 November 2025
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Hey John, thank you for sharing this! We're glad to hear David was able to bring your vision to life and that the final result delivered. We’ll be sure to share this with him.

Rated 1 out of 5 stars

I would think twice about using…

I would think twice about using Techo-Bloc, I had Stone mix coming up through the surface on my Eva pavers on about 60 pavers, shiny white small stones as you see in the photo. 30K job and at least 60 pavers affected. Techo Bloc said it is normal for that to happen, this job is 2 years old. They will not even come out to look at them. I called the local supplier and he could not believe they did not come out as they do not stand behind their product

6 June 2025
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Hi Michael, we understand your concern and appreciate you taking the time to share this. Your file has been reopened and is currently under review following the previous assessment, and our team will be reaching out to you directly with an update. We’ll continue working through this with you.

Rated 5 out of 5 stars

I love the event you guys hosted at the…

I love the event you guys hosted at the end of winter. Its show case, presentations and hosts were exceptional clear on the explanation of the products, material and installation. I love the introduction of new products on technology as well and seems that this field will help the industry tremendously in the near future. Thank You Guys!

19 February 2026
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Thanks for joining us at Hardscaper Showcase. Glad to hear the presentations were clear and that the new technology caught your attention. We’re excited about where it will take the industry as well.

Rated 4 out of 5 stars

Techo Bloc Calgary Seminar

Seminar yesterday in Calgary was a good way to get ahead of the season, become enlightened regarding new products and reacquaint oneself with colleagues.

I liked the 3D design portion of presentation, the one thing I always struggle with is in the brochures all the pics seem to be large acreages or estates, when in reality even Tyler said the majority of jobs that are asked about are around $65K on a 20'x30' backyard.

Can you as a company not design, install and take these pics as well?

The seminar for me personally was valuable, hotel was nice, the lunch was set up a little backwards, but that's the hotel.
I have attended numerous Techo Bloc seminars over the years and this one was a little more personal.

Thanks for having us.

2 February 2026
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Hi there, thanks for joining us at the Hardscaper event and for sharing the thoughtful feedback. Glad to hear the 3D design portion was useful. You’re right that many projects are closer to the typical 20' x 30' backyard, and we do have photos from installs like that. Feel free to reach out to Tyler, he can share examples of those backyard projects with you.

Rated 5 out of 5 stars

We have been a Techo-Bloc customer for…13 years

We have been a Techo-Bloc customer for many years now, service and quality have been excellent and most importantly consistent throughout. The customer support is an industry standard. Highly recommended.

30 January 2026
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

13 years is HUGE! Thank you! We’re proud to be a partner you can count on, and we’ll make sure our support team sees this. Appreciate it!

Rated 5 out of 5 stars

History of Innovation & Quality

Techo-Bloc has been known for many years for innovation and quality. As craftsmen passionate about our trade, Techo's products allow us to produce the projects for which we are known. Issues are very rare, but if a random issue pops up they are quick to support us. Their reps are also great resources when support is needed for installing or sourcing a new product.

31 October 2025
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Appreciate the kind words. Glad to hear our products are helping you deliver the projects you’re known for, and that our reps have been a helpful resource when you need them.

Rated 5 out of 5 stars

This is a top shelf superior product

This is a top shelf superior product. True and true quality, color blends, durability, and easier to install. Reps are very responsive and ready to get out with you to make solutions with al their product knowledge. I've looks elsewhere - nothing compares.

31 October 2025
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Thanks for taking the time to write this. When you’re confident putting it in front of clients and the install goes easier, that’s a win. And we’re happy our reps can show up and help solve things on site.

Rated 5 out of 5 stars

Techo-Bloc makes consistently great…

Techo-Bloc makes consistently great product. Too many times in the past I have had incorrect measurements, incorrect color or defective material. I can stake my company name on the quality of their product.

31 October 2025
Unprompted review
Techo-Bloc logo

Reply from Techo-Bloc

Thanks for the kind words. Consistent quality is the standard we work for, and it means a lot to hear you can put your company name behind our product.

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