TechStar Reviews 

⭐ 1 Star – Avoid This Shop

Terrible experience. Took my device in, and they promised a diagnosis within a week. Instead, it dragged on for months with zero follow-ups—I had to call them every time for an update.

Paid for a more “detailed checkup,” but they never clearly explained what was wrong. After the repair, they returned the device with a new issue, forcing me to bring it back again. More delays, new issues and still no proper communication.

At one point, they even sent me to pick it up, only for staff to say they couldn’t find it—wasting even more time. No accountability, no apologies. Completely unprofessional.

Absolutely disrespectful, I work, long shifts, real tired afterwards, I mentioned this. multiple times had to visit and ask them what was going on, they count you for nothing. I didn't have time for this clownery.

Save yourself the stress and go elsewhere.

Very happy with the service I received and the knowledge that Patrick had.

Very unprofessional shop -
I came here with my computer that I tried to assemble myself but couldn't get the fans to work. I am not a certified technician. I came over, dropped it off and they said it should be ready later today. I call them that evening to try find out, if it's ready for collection and they say something along of the lines "we're busy but our technician has took a look at it but will not be able to complete the job today". I understand sometimes it can get busy so I was okay with this. I rang the next day, knowing that surely it is ready today for collection. I was wrong, no updates from them whatsoever and trying to call them took multiple attempts. Now this time, I was told 100% it will be ready to collect tomorrow and I was okay with this. Although the fix was only a 5 minute job. I get an email the next day and they are asking to ship it to Galway and it'll take up to 10 days. Now this was a joke, how can you guarantee a job and then not stick to it? I was sick of this and collected my PC. I included some cables and a box with screws if they possibly needed it ( that came with the PC case and motherboard ), but upon collection they had removed it. Not to state they also gave me the PC back with a front panel removed. I decided to ring this other tech shop and they gave me instructions and I was able to fix this PC in 2 minutes and as it looks, in my honest opinion looks like the technician didn't even take a look at my PC!!! After I collected the PC, I asked on the ticket what is the need to send it to Galway for, asking what is the possible issue? Guess what? Ticket got closed straight away no response. Very disrespectful staff! Do not come here, I would suggest anywhere but here!

Happy with the service.

I ordered an iphone case with a cover paid for it in the shop left my details as you can see you contacted me for a review i did not get any phone call or email regarding the case so I went back
1. The gentleman could not find the order
2. He asked me who did I order it from I told him it was HIMSELF he said it was not from him
3. He then proceeded to look further and found the order and it WAS HIM I placed the order with
4. He eventually found it now it did not take him too long to be honest
5. He told me that the order I had placed was not available for me and proceeded to give me my money back
1 week later with my money in your account I find it is not available
VERY DISAPPOINTED
I have purchased gaming chairs and a gaming desk and other equipment from you
Thank you
I am not sure of the exact date of my visit

No hassle at all when returning item that I bought in the wrong size.

I made my order on 22 December. But it was delivered on 6 January. I think the delivery service should be better, but it probably was poor because of the holidays. So make sure to order earlier. But overall service was great, the package was so good. Thanks. I am happy with the purchase

Will never use this unit in Galway again. I went in with a laptop to get a power port changed and they insisted that it needed a new harddrive and windows install and that the power port was fine. They tried every trick to try and sell me everything under the sun - clearly, secondary sales were being driven by management. Ultimately, had to return as the laptop wouldn't power up. A different tech there said it was the power port.

The staff went above and beyond to make sure I felt comfortable in the store. They were kind, caring and explained everything in detail to make sure I was informed. The phone had some speaker issues but the next day I returned and it was fixed in an hour. Exceptional customer service. Would highly recommend

The lads onsite are very helpful and knowledgeable. They assisted me with my new laptop. Definitely recommend them.

when i went in to techstar they delt with me straight away and fast enough i was happy
with the price and wasent waiting to long to get
my phone and they contacted me straight away .

Very good experience.

Excellent Customer Service, got what I wanted for a fair price with a quick turnaround ✔️

Good service and communication. Excellent customer service.

I challenged the price charged for UB500. Found later that day that the price was almost 3X other local retailers. Sent a price query via their website-no reply. Followed up days with an e-mail and images of receipt, product box - no reply. ( they charged for a more sophisticated device, per their website)

Had to get Phone cleaned, was quick and easy!

I was told by another company that they could not fix the keyboard on my laptop.
I took it to Tech Star and they fixed it promptly.
This keyboard failed after a few weeks and they replaced it straight away. I have had no problems since and I have bought more things from them since. Their service was first class.

Very helpful my item was not arriving so I got onto them and they were very good and sent another one by courier this time to me
Wonderful to deal with

The lads in techstar were super helpful and kind. My phone was fixed within an hour and is like brand new.
Thank you