I have some excellent motion activated solar lights from Tecknet, which are brilliant for lighting the garden up when walking down the path. I had an issue with a new light inpurchased in a pack of fo... See more
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For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
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United Kingdom
- tecknet.co.uk
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Excellent Computer Mice and Customer Service
Love their computer mouses! They also have excellent customer service. I recently bought a mouse that stopped working after a few months, but after a few email exchanges troubleshooting the problem they sent me a replacement mouse free of change and its been working perfectly! Excellent products and excellent service! Would definitely recommend.
What a wonderful after-sales service
What a wonderful after-sales service. I had a problem with the blender blades. I contacted them through email, and after a few emails, sharing all information regarding the issue, they sent me a brand-new full replacement. Wow! I never expected that. I never expected the whole machine would be sent as a replacement. This is the epitome of exceptional customer service. This is what we expect as a genuine consumer. Keep up the good work! Will be definitely buy more from you guys. NB: the product is also very good. It gives exactly what it is advertised.
Excellent products
I have a few Tecknet products and have never been disappointed. Very well made and durable. Our recent purchase is a doorbell and it works great! It astounds me how many different tunes there are to choose from. Having a wireless doorbell is the best for us considering our disabilities. We can carry it around with us when we are busy so we do not miss someone at the door. I would highly recommend Tecknet for anyone to try. I am sure they will not be disappointed. I had cause to contact customer service and they got back to in less than a day and we had the issue sorted immediately.
Great product
Great product - use it all the time at work- and fabulous warranty - replaced without quibble when it broke. Easy to use and good quality sound. Responsive customer service team.
What a deal and great warranty handling
I bought these headphones for the earless option. Upon purchase i knew that these were budget headphones and I did not have high expectations. Upon opening them I was blown away by the clarity of sound on them. About a month after purchasing one of the earbuds broke. I emailed customer service and they were prompt to reply. They asked me typical questions and set up a replacement within five days. I am still waiting on the tracking information, but, I have faith that they are sending them. Kudos to their customer service. I will definitely be doing business with them again.
The hardware seems good; instructionsinexcusably bad
The hardware seems excellent and well built. The range claimed is also realistic, but the instructions and user information leaves a great deal to be desired. No, that is too gentle - it is inept. Yet another set of instructions which has not been put to a 'granny' test. For one bell push and one 'receiver, it is fine but no easy instructions for synchronising 4 receivers to the same ring tone simultaneously. The printing is far too small to allow easy use - yet again a manufacturer who put cheapest possible priniting ahead of ease of csutomer use - so it that's the policy, at least put an easy indtruction video on Youtube AND make sure that the terminology used matches what if printed on the hardware. FOR GOODNESS SAKE< RUN IT PAST YOUR GRANNY BEFORE RELEASING IT TO THE GENERAL PUBLIC !!!
Exceptional customer service and…
Exceptional customer service and products.
It’s not the first time to buy Tecknet products, through years I bought different products and it still works perfectly, I am happy with products and with customer service response.
Definitely recommend.
Where is my doorbell
Purchased a doorbell on 6-14-2026 ,it was placed on shipping label created status that day. I have made numerous attempts to obtained the status and have not received a response as of 6/31/2026. I believe most of the reviews are fake this company is fraudulent.
Simple install
Simple install, just plug into socket
Lots of musical chime to choose
Well design with good outlook and quality finishing
Complies with FCC rules
This is the type I am looking for.
Great product and Customer Service
Bought a mice for my office. The mice work perfectly until the scroll broke. I contacted them and they sent a replacement mice for free.
Actually, the best customer services I experienced.
I bought this mouse to use on her PC
I bought this mouse to use on her PC, she is very pleased with it and would recommend the PC mouse. Thank you for your help.
My item (doorbell) was received within…
My item (doorbell) was received within 7 days or ordering. This is my 2nd doorbell from tecknet, only because we wanted to change colour from white to black. Their customer service was great to deal with on email.
The material is excellent and the…
The material is excellent and the support is incredibly responsive. I really like this brand!
First class customer experience with a faulty mouse!
I've been using a Tecknet rechargeable cordless mouse since July 2025. Last week (after 8 months usage) the scroll button stopped working. I contacted Tecknet customer service who replied to my initial contact within 24 hours. They required some purchase and item related info which I provided by return. Within 3 days I had received a brand new replacement mouse. My experience is that customer satisfaction is really important to Tecknet and I would not hesitate to use the company again.
Very professional
Very professional, sorted my issue out extremely quickly, would definitely recommend.
Excellent after sales service
I had a problem with one of the receivers on my doorbell after a year. I contacted customer services who responded very quickly. After their instructions to try to fix the problem didn't work, they immediately sent me a new transmitter and receiver.
The service was amazing and Ella kept in touch throughout. She also wanted to know when I had received the replacement. I feel like an extremely valued customer and would definitely recommend and use this company again.
I purchased my first door bell many…
I purchased my first door bell many years ago and still delighted with its working .
My recent purchase had inadvertently the incorrect address, not sure if it was returned to Technet .
Technet provided another Doorbell without hesitation and was delivered within the week
Excellent service
Recently had an issue with a doorbell…
Recently had an issue with a doorbell 15 months after buying it. The customer agents were really helpful and when I couldn’t resolve the problem they supplied a replacement. Can’t fault the service or the support.
Wireless door bell
I experienced a problem with a wireless doorbell that I’d only recently purchased from Tecknet. I emailed their customer service, got a speedy response from Ella with clear instructions as to how to resolve the problem and they worked. Very happy with this company’s customer care/support and would recommend.
Very good support
Very great experience with the product and the support. When I contacted them for a problem, I received immediate feedback with troubleshooting guidelines. Finally, because the problem was still present, they proposed me a replacement, received in a few days.
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