TECNI Ltd Reviews 

257
•
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

I made the mistake of not reading the small print and being misled by a picture. I ordered one item assuming it was a pack of 10 as per the picture. I purchased and received one item of one. Clicking... See more

Rated 5 out of 5 stars

The parcel was securely packed and arrived quickly so your side went very well. A diagram with part names labeled would be helpful and make the instruction book easier to follow for non-English speak... See more

Company replied

Rated 5 out of 5 stars

The mini pro trellis system was easy to fit and instal. Care needs to be taken when fitting the cutting the cable. Suggest that you complete one end with the screw thread out as far as possible. Befor... See more

Company replied

Rated 5 out of 5 stars

From first contact to order confirmation in less than 2 hours! It's hard to find service this good anymore. Communications from the TECNI team are first class with all questions answered and a guarant... See more

Company details

  1. Safety equipment supplier
  2. Equipment supplier
  3. Manufacturer

Written by the company

UK-based supplier of high quality stainless steel wire rope assemblies, wire rope fittings, cable tools, and lifting equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

257 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(257)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. I was kept informed by email about a delay in a timely manner so not a problem.

13 January 2024
TECNI Ltd logo

Reply from TECNI Ltd

Thank you for your feedback Peter. It is appreciated.

Rated 5 out of 5 stars

In stock, fast shipping

Order one important tool for production, has been in stock, sent same day

6 December 2023
TECNI Ltd logo

Reply from TECNI Ltd

Thank you for taking the time to leave feedback. This is very valuable to us for providing an improved service in the future. Thanks for your interest in TECNI Ltd.

Rated 5 out of 5 stars

Great help :)

8 December 2023
TECNI Ltd logo

Reply from TECNI Ltd

Hi Joe, Thanks for taking the time to leave a review. We really appreciate it. Wishing you a Happy Christmas and New Year. TECNI Team

Rated 5 out of 5 stars

This is the first time I have used this…

This is the first time I have used this company, which carries a certain amount of unknown, ie will they get the order right, how long will it take for it to arrive and how good is the quality.
On all counts I was very pleased and wouldn't hesitate to recommend them to my friends and colleagues.

7 December 2023
TECNI Ltd logo

Reply from TECNI Ltd

Thank you for your feedback, we are glad to hear you were happy with the service and product you received.

Rated 3 out of 5 stars

Product good, delivery slow

Product was fine and as advertised. But delivery took longer and was repeatedly delayed.

19 November 2023
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Reply from TECNI Ltd

Thank you for your feedback.
I have reviewed the delivery of your order and noted that your order took 3 days to be delivered with the courier. Unfortunately issues with couriers are outside of our control, we are available to help and investigate these problems as part of our after sales service if required.
We are glad to hear you were happy with the product and hope that the issues with the couriers doesn't deter you from ordering with us in the future.
Kind Regards,
Donna

Rated 5 out of 5 stars

great service…

clear website and items arrived quicker than stated, as well as great quality.

30 October 2023
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Reply from TECNI Ltd

Thank you for your kind words, they are greatly appreciated. Kind Regards, Donna.

Rated 5 out of 5 stars

They had exactly what I was looking for…

They had exactly what I was looking for and they shipped it out right away. Very happy with there prompt service.

16 October 2023
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Reply from TECNI Ltd

Thank you for your review, Colin. It is much appreciated. Kind regards, Ingrid.

Rated 5 out of 5 stars

Great service!

My original order went astray courtesy of Royal Mail, but sales dept quickly rectified this with a next day replacement shipping. Great service and only wish all companies had Tecni’s approach to customer service!

16 October 2023
TECNI Ltd logo

Reply from TECNI Ltd

Thank you for taking the time to post your 5 star review, Eric. It's much appreciated. Kind regards, Ingrid.

Rated 5 out of 5 stars

No complaints

Good description of items, easy to purchase and quick turnaround for delivery

26 September 2023
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Reply from TECNI Ltd

Thank you for taking the time to leave your excellent review. Kind regards, Ingrid.

Rated 4 out of 5 stars

Quality was very good

Quality was very good, delivery was excellent but slightly disappointed by a number of missing screws.

19 September 2023
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Reply from TECNI Ltd

Hello Kenneth, thank you for your review, we appreciate your comments regarding the quality & delivery. Sorry to hear that you had missing grub screws, this should have been picked up during the quality check. We can send out the missing items if you would like to confirm the quantity required. Please accept our apologies for any inconvenience caused. Kind Regards, Wendy

Rated 5 out of 5 stars

Good supplier

Product range I was looking for was good, prices good and delivery turned out to be good as well, full marks

23 September 2023
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Reply from TECNI Ltd

Thank you for your excellent review of TECNI Ltd. It's much appreciated. Kind regards, Ingrid.

Rated 5 out of 5 stars

Communication has been stellar

Communication has been stellar. Super responsive with replying to email. Looking forward to receiving the product this week. Thanks so much.

15 September 2023
TECNI Ltd logo

Reply from TECNI Ltd

Thank you for your excellent review, Travis. We appreciate it. Our records show that your order has now been delivered. Kind regards, Ingrid.

Rated 5 out of 5 stars

Excellent

Excellent , great service and product highly recommended 👍

24 August 2023
TECNI Ltd logo

Reply from TECNI Ltd

Thank you for your kind words

Rated 5 out of 5 stars

Excellent

Excellent kit very reasonable and great delivery

13 August 2023
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Reply from TECNI Ltd

Thanks for your excellent review, Ian. Much appreciated. Kind regards, Ingrid.

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