Teddy Tastic Limited  Reviews 20

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

The cake was soggy, shapeless,with an ugly blue ribbon , they wrote my birthday message with a pen" i could have done that without paying £3, the card was poor quality and dull. The envelop arrived ha... See more

Rated 5 out of 5 stars

Valentina and Teddy Tastics came to our wedding in November 2019 and entertained our little ones with their fantastic games, competition, disco and of course the bears. even the adults couldn't r... See more

Rated 5 out of 5 stars

We ordered 3 bears from Teddytastic and the kids (3 year old twins and a 4 year old) had a great afternoon filling the teddies and doing the activities that came in the pack (colouring in, crayons an... See more

Company replied

Rated 1 out of 5 stars

Really terrible service. I recieved my £42 order stuffed into a large envelope from my hermes courier torn and damaged and missing items. I messaged the company immediately to try and get a return ad... See more

Company replied

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2.0

Poor

TrustScore 2 out of 5

20 reviews

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Rated 1 out of 5 stars

The cake was soggy

The cake was soggy, shapeless,with an ugly blue ribbon , they wrote my birthday message with a pen" i could have done that without paying £3, the card was poor quality and dull. The envelop arrived half torn with a we are sorry message. The birthday cake is on the table with only a few pieces cut and none willing to take a second taste. it was my mom's birthday and had put my heart to it only to be disappointed. It was a worst. maybe should have gone to Tesco

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and value for money

We ordered 3 bears from Teddytastic and the kids (3 year old twins and a 4 year old) had a great afternoon filling the teddies and doing the activities that came in the pack (colouring in, crayons and puzzles). They are excellent quality and really soft, to the extent that my girls are taking them to bed every night. Great value for money and highlight of their week. Highly recommended for a wet wintery afternoon.

2 December 2020
Unprompted review
Teddy Tastic Limited  logo

Reply from Teddy Tastic Limited

Thanks Viki, so pleased that your children have fully enjoyed the Teddy Tastic experience!

Rated 1 out of 5 stars

Really terrible service, AVOID

Really terrible service. I recieved my £42 order stuffed into a large envelope from my hermes courier torn and damaged and missing items. I messaged the company immediately to try and get a return address as the items I had recieved I wasn't over the moon with them. The gift certificate and colouring page were badly blurred and the accessories that came with it, in my opinion not worth the money spent. The company ignored my email but I recieved an automatic email from them saying they had cancelled my order. Why cancel my order but not respond? This forced me to open a paypal claim which they also ignored. After waiting the recommended time paypal closed the case in my favour and refunded me.
This could have been rectified better had the company responded as I was happy to return the goods I had recieved as I had stated in my email. Would never use again and will never recommend to others. Avoid this company.

29 November 2020
Unprompted review
Teddy Tastic Limited  logo

Reply from Teddy Tastic Limited

Rochelle, we take our feedback very seriously and are devastated to see this review, our first one star review we have had in 6 years of trading, but one is one too many. We have checked back and cannot see the message from you (did you use our website or e-mail direct?) as we respond in the early hours but always within 24 hours. We wonder whether the wrong Teddy Tastic was messaged (there are two in the market I am afraid). We can assure you that we have done nothing at our end to facilitate a cancellation, so are as baffled as you are, especially as you have received the goods. The Paypal emails had gone to our junk mail so were missed, something we have now rectified.

In six years of trading no one has ever sent our bears back (after holding hundreds of birthday parties too and providing thousands of children with our high quality products) and we can assure you the product is of the highest quality. We would of course have preferred to respond direct, but as mentioned above did not receive the e-mail in the first instance. Given a full refund has been processed and you have retained the goods, we can only apologise for this extremely unusual chain of events and offer you a further bear of your choice on us. Please e-mail us on info@teddytastic.net with your preference.

Rated 5 out of 5 stars

Highly recommended!

Great communication from first contact. Quick delivery. Easy to fill the teddy. Great fun. My 4 year old loved it. Would highly recommend.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Service, above and beyond. Fun Fun Fun!!!

I wasnt holding much hope on Teddytastic being good due to Build-a-Bear being around. I was pleasantly surprised last year.
We was invited to a Teddy-tastic birthday party, My 6 year old boy had a melt down because he changed his mind about which bear he wanted. Valentina was amazing and really accommodating.
The Children were entertained the whole time and had an amazing time full of fun. Food provided was a sandwich selection with additional bits, you could see the portions were good sizes and they were fresh and good quality. All round a great service and would highly recommend.
COVID-19 got me in touch with Valentina again. I had seen these pack around social media and checked them out. Fantastic idea, a Teddytastic with activity and more to entertain the kids while on lockdown. When I spoke with Valentina, who yet again has gone above and beyond to get a pack out to me during such a hard time. The kids absolutely loved every minute of making but also doubles up as a keepsake to remember this time that we all hope we never re-live and remember it was fun for them while sad for others out there.

1 May 2020
Unprompted review
Rated 5 out of 5 stars

I brought a Teddy Tastic Fun Pack for…

I brought a Teddy Tastic Fun Pack for my 6 year old son. He loved the dinosaur teddy he got and has taken it to bed with him every night. The customer service was excellent and even though my delivery couldn’t be made due to the lockdown, Teddy Tastic arranged for a courier to deliver. I have a party booked soon and I really hope we can still have it as the kids are definitely going to have an amazing time. Keep up the good work 😀

1 May 2020
Unprompted review
Rated 5 out of 5 stars

10 pound make a bear

Brought but upgraded to the teddy bears my son and granddaughter wanted , but still an awesome deal, kids loved making these and filling in their details, would highly recommend to all parents who need to keep the kids entertained, will be ordering more next week because price is right and kids had fun making, see you soon with another order teddy tastic. Oh forgot to mention great choice of bears to for boys and girls xx

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Fun packs

Got some fun packs delivered. Really quick delivery. My boys loved them. Really good quality and easy to do.

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Valentina and Teddy Tastics came to our…

Valentina and Teddy Tastics came to our wedding in November 2019 and entertained our little ones with their fantastic games, competition, disco and of course the bears.
even the adults couldn't resist a bear.
Plus hubby and I got ours with their wedding attire too. (which I love)
Seeing the smiles on the kids faces loving their bears, unicorns, dinosaurs and a specially requested shark. it's made memories that will last a lifetime.
i highly recommend you to have a teddytastic experience for any of your special occasions.

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Birthday Party

My daughter had a fantastic Birthday party and we haven't stopped talking about it. All the children had so much fun and we have so many memories of a fun afternoon.
Thank you so much to Valentina, who made a special day for her, you really wont be disappointed if you book a party.

18 April 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely loved my daughter's…

Absolutely loved my daughter's Teddytastic birthday party! Valentina was amazing and the children were engaged and laughing and they all had such a wonderful time. Even the adults got involved! And we were in stitches!!!

I highly recommend Teddytastic and Valentina.

18 April 2020
Unprompted review

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