Teenytrove Reviews 

95
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the beautiful jewellery designs, stating that the products look stunning and match the advertised photos perfectly. Many consumers deeply appreciate the dainty details, sparkling stones, and overall wonderful craftsmanship of the items they purchased online. Some reviewers were not happy with long delivery delays, noting that shipments took significantly longer than initially promised by the store. A few people also mentioned receiving incorrect sizes or experiencing total unresponsiveness when attempting to contact customer support for help. Additionally, shoppers pointed out issues regarding orders arriving damaged or failing to turn up altogether without any tracking updates.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing their purchases as stunning and... See more

Quality

Users describe positive interactions with quality, noting that the jewellery designs are stunning and look... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both positive and... See more

Delivery service

People report ambiguous experiences with delivery service, highlighting a sharp contrast in waiting times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ring and bracelet ring fits thumb as well as fingers . Nice statement a d bracket is gorgeous to. Really pleased 😊

Rated 5 out of 5 stars

No problems with delivery. The ring is beautiful and I wore it when we had breast cancer awareness at my work.

Rated 5 out of 5 stars

I absolutely LOVE my order I received. Everything was exactly as described on Facebook and I will be shopping there again.



Contact info

3.4

Average

TrustScore 3.5 out of 5

95 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(95)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would! This company are scammers. I purchased a ring that is plastered all over social media, the description stated that it was sterling silver. After a couple of days wear the ring was discoloured. I emailed the company only to be told that it is silver but coated in another metal? Why would you coat silver that you're selling as sterling silver? I was offered 10% refund which is an absolute joke when they're miss selling their products. Avoid this company at all costs.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Moss Agate Ring

My 9 year old son bought me a ring for my birthday. Firstly after using their sizing chart, the ring was huge. I emailed and they refused to replace even though it was their sizing issue. I ordered a new one in the mean time. They said I'd have to pay the return postage or they would give me a measly 10% refund.
Now having the correct size ring for a while only wearing on nice occasions never getting it wet ect, it has tarnished and turned my finger green, so 100% not sterling silver. Don't waste your time with this company.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

My partner bought be the ACOTAR…

My partner bought be the ACOTAR inspired starry night ring to propose to me with as I had been seeing it all over social media! Ring looked beautiful and I was ecstatic! However, within 3 days of wearing the ring the metal started tarnishing and turning my finger green! My fiancé emailed them and was offered a pathetic 10% refund?! Absolute scammers, AVOID AT ALL COSTS. My fiancé feels absolutely mortified now as he works like hell and thought he was getting something legitimate.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Solar eclipse…

When I first looked at the Ring I purchased I thought it looked unique, This is the first time I’ve ordered from your company. Can’t wait to actually see what it looks like in person.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Wrong item sent and no help

I ordered an item, they sent the wrong item, I payed for shipping insurance, and followed the steps . They would take days to respond and in the end they wanted me to pay for the shipping return and times out my insurance , so I am stuck with an item that I did not want and out the money for it

8 July 2025
Unprompted review
Rated 4 out of 5 stars

NEEDS MORE ITEM DESCRIPTION

I found that there isn't enough description on each item. Is every item Gold Plated over Sterling Silver? What are the stones: crystals or lab created? How many stones are in each setting, and what are they? I found myself frustrated by lack of information; and deleted some items from my cart just because I didn't know what the item was/included.

7 June 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company

Bought the ACOTAR starry night ring, it's fraudulently stamped 925. The metal started peeling off of it and turning my finger green. I emailed and they offered a 10% refund which, is a slap in the face. I disputed it with my credit card company and they said "it's definitely 925" so, my dispute went nowhere. I will never recommend this company, people will still buy the rings if you don't lie!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam products.

As advertised on their website, the starry night ACOTAR ring was supposed to be made of 925 sterling silver, however, this is not the case, the ring has turned brown and stains my skin green, which sterling silver doesn’t do. I tried to get a refund from the seller but they don’t admit the error and as it stands, still scam the customers selling a product that is not what they paid for. They offered 10% refund and then 20% refund. Why would they offer any refund if the rings were actually made os sterling silver? I compromised and said I would accept 50% if they updated the website so no one else got scammed, but they just stopped replying. Would give a 0 if that was an option.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Wish I would have looked this company…

Wish I would have looked this company up prior to purchasing an item. Like all these reviews ordered a ring 2/3/2025 today is 3/20/2025 still have not received. I am also being told it’s a custom made item which is a bunch of bull. This is a definitely a SCAM to the fullest. DO NOT BUY FROM THEM.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Total rip off

Ordered a ring on 1st February costing nearly £30 to date nothing received. I’ve emailed several times and get nothing back. Would definitely stay away if you’re thinking of purchasing

1 February 2025
Unprompted review
Rated 1 out of 5 stars

No item, eventual refund after much persistence

NOT TRUSTWORTHY.
Waited over a month, never received. Response emails vague at first, claiming it was a custom order and being handmade (I didn't order a custom item) or just stating the generic shipping times without addressing the issue. Initially ignored when asked for a refund.
Avoid avoid avoid
Refund finally received after a long wait and multiple requests

23 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I ordered a ring 6 months ago and still have not received it. They just ignore all of my emails I send and took my money like the thieves they are!

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered a ring, was told it would take 2 weeks, it took almost 2 MONTHS. When it finally came it was the complete wrong ring, we emailed and were just told “it’s a nice ring, keep it and we’ll refund you 10%”. I can’t even find the ring on the website! After emailing again I’m being told returns are long and expensive so I’ve been offered a 20% refund to keep it 😂 Appalling service!

1 February 2025
Unprompted review
Rated 1 out of 5 stars

The worst customer service

The worst customer service ordered a ring on 2nd January still without it. Supposedly Evri have lost it. No accountability from either nor replacement or refund offered. Never order from them useless. Couldn’t organise a piss up in a brewery.

21 January 2025
Unprompted review

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