Tees Valley Caravans Ltd Reviews 

150
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Selling our caravan through Tom and his team was an absolutely brilliant experience. They were friendly, honest, and incredibly professional throughout. Nothing was too much trouble, and they kept u... See more

Rated 5 out of 5 stars

Today we took delivery of a Lunar Clubman SI caravan in exchange for our Swift Challenger. The handover process was handled excellently by Charlotte in the office. Liam fully explained the workings... See more

Company replied

Rated 5 out of 5 stars

Nice people to deal with. A great buying experience from start to finish, We have just collected our Elddis Affinity, no hard sell just left to look around then some very knowledgable advice from Lia... See more

Company replied

Rated 5 out of 5 stars

We purchased our first caravan from Liam at tees valley caravans. He walked us through everything and his knowledge was exceptional. He went the extra mile to offer his support if we needed any advice... See more

Company replied

Company details

  1. Caravan Dealer

Written by the company

Tees Valley Caravans is a family owned and run business with extensive experience sourcing and selling quality used caravans & leisure vehicles. Providing an honest and transparent service to our customers who are at the heart of everything we do. Based in Teesside with excellent access to all major motorway networks we look forward to welcoming you for an informal no pressure sales experience


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4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.7

All reviews

(150)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Returning customers due to the…

Returning customers due to the excellent service from the team. In particular Liam who really knows his stuff. Quality caravan and great after sales support.

12 March 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for your review, we take pride in our customer service and love to welcome back returning customers. We hope that you enjoy your time away in your new caravan and we hope to see you again in the future.

Rated 5 out of 5 stars

Nice people to deal with.

Nice people to deal with.
A great buying experience from start to finish, We have just collected our Elddis Affinity, no hard sell just left to look around then some very knowledgable advice from Liam and Nancy. Vans are very competitively priced and plenty to choose from. Liam spent a good hour explaining and demonstrating how everything works. The van was presented in a spotless condition.

10 March 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for taking the time to leave such a great review. We are so pleased that you were happy with the service you received. We aim to make great service our standard and wish you many happy holidays in your new caravan

Rated 5 out of 5 stars

Our new caravan

We had made a list of caravans we wanted to view from browsing the website. The caravans were all opened up for us and we were left alone to view at our leisure. No pushy sales people thank goodness. Liam was on hand if we needed him and he was able to answer any questions we had.
We found a perfect caravan for us and arranged a date and time to pick up. Liam gave us a very thorough handover. The caravan was ready to go with a new battery and a service.
We would definitely recommend. Thank you Tees Valley Caravans.

28 February 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you so much for taking the time to leave us a review. We are thrilled that you were happy with the service you received and that we could supply your perfect caravan.

Rated 5 out of 5 stars

Fabulous Tees Valley Caravans

We bought our caravan from Tees Valley Caravans in Dec 2022. It was a grey and murky day.
From the start the staff were friendly, knowledgeable and helpful. Nothing has been too much trouble. Liam who sold us the caravan has been brilliant. Right from the start he appreciated what were looking for. He made sure the caravan lights were on and made an effort to show us round them. He was never pushy, just informative and friendly.
Nancy in the office was so helpful in dealing with any queries.
As our drive was not finished we were able to store our new caravan with them until ready in January.
Our pre delivery inspection showed an intermittent fault in the heating. This was promptly reported to us and renewed.
The handover was very thorough, again with Liam explaining and showing us step by step round the caravan. It has been many years since we had a caravan so we appreciated Liam’s diligence.
Since we got her home we have required further advice. Once again Liam has been very helpful.
We heartedly recommend Tees Valley Caravans, choosing a new caravan has been a very happy experience.
Liam and Nancy make a wonderful team!

2 December 2022
Unprompted review
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Reply from Tees Valley Caravans Ltd

Mr Bird, Thank you for your lovely review. Our aim is to make great service our standard. We are thrilled that you were happy with the service we delivered and most importantly your new caravan. :)

Rated 5 out of 5 stars

An amazing experience

After buying our first caravan during lockdown, the wife has been really pushing for a newer van. We visited Tees Valley just before new year and made our purchase of the new van. We got a great van for a great price, but the service has been amazing. From start to finish and collecting today, the whole team have been great. Want to say thanks to Liam who helped with everything on the handover and really was amazing!

My son is now looking at upgrading his van and I’m certain it will be with Tees Valley.

Can’t wait to get out and caravaning in our new moveable holiday home!

3 February 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you so much for your review, we are thrilled that you were happy with service you received , we look forward to welcoming your son.

Rated 5 out of 5 stars

Five star service

After thinking about it for a long time my husband and I have just bought our first ever caravan from Tees Valley caravans. On the first day we walked onto the site Liam showed us around several vans but at no point did we feel any pressure to buy. He was very knowledgeable about the different makes and styles of vans and his own love of Caravanning really shone through it all. When we decided on the one we wanted Liam pointed out all the features and could answer any questions we had. The day we picked our van up Liam gave us a thorough handover and made sure we were happy and felt comfortable with it. He even offered to come out with us for our first towing experience if we wanted! Nothing was too much trouble for him, he is a credit to the company. Absolute five star service from Liam and the team and would highly recommend Tees Valley Caravans

26 January 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you so much for your amazing review!
We take pride in making sure that all our customers receive a personal service that suits there needs. We are happy that Liam answered all your questions and helped you find the right caravan for you.
Happy Camping !

Rated 5 out of 5 stars

I've been caravaning for over 30 years…

I've been caravaning for over 30 years and liam who was handling my trade in was first class and put me at ease with his knowledge of caravans and ensured I knew about the different heating system which was new to me, before signing the paperwork I got the trade in value we spoke about and I would have no hesitation in recommending Teesvalleycaravansltd if you want to buy a new or used caravan.It made the 400 mile round trip from Scotland all the more worthwhile as you are treated like caravan royalty when dealing with liam .Also the warranty is excellent as you can take it to any ncc approved workshop which was a concern to me first class and well worth the journey if thinking of travelling a long distance.

21 January 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for your review Mr Patterson.
We take great pride in looking after our customers and making sure that you are fully comfortable with every aspect of the caravan before you leave site and afterwards if you have any further questions.
We hope you enjoy your trips away and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Highly recommend Tees Valley Caravans

Highly recommend Tees Valley Caravans, Liam was very helpful from start to finish. The knowledge and information he shared with us about our new caravan was priceless.

21 January 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for your review
We are so happy that you are pleased with the service you received.
We hope you enjoy your trips away in your new caravan and look forward to seeing you again in the future.

Rated 5 out of 5 stars

We chose our caravan before Christmas…

We chose our caravan before Christmas and Liam was incredibly helpful and knowledgeable. He left us alone to view the caravan, which was perfect, but then was on hand to answer our questions once we’d made our choice.
Tees Valley carry a good range of first class stock which made our selection even harder and they were happy to hold onto our caravan until the new year when we were ready to collect.
During the handover Liam was brilliant again, with lots of hints and tips to help us on our way.
Friendly service, a good range of modern vans always in stock and a great website to help you make the right choice. Absolutely perfect.

10 January 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you so much for your review. It was our pleasure to provide you with your caravan and we are so glad that you were happy with the service you received from Liam and the team.
Good luck for the future and we hope you enjoy your times away in your new caravan

Rated 5 out of 5 stars

Liam was Fantastic and nothing was too…

Liam was Fantastic and nothing was too much trouble for him .Very helpful and informative he talked me through everything even hitched the van up for me . Cant praise him enough

6 January 2023
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for your review Mr Pearson, we appreciate it.
We take our customer handover experience very seriously to ensure that our customers are fully informed in every aspect of the working of your new caravan.
Customer satisfaction is important to us and we are always here should you require further assistance in the future.

Rated 5 out of 5 stars

Amazing service from Liam & Charlotte…

Amazing service from Liam & Charlotte couldn’t of asked for a better service Liam was amazing from the moment we arrived from showing us around and going through all the caravans we was interested in he was great with our children talking to them having them involved that meant a lot we are new to getting a caravan and what might of seemed like a obvious question/answer we would ask Liam he never made us feel like it was a stupid question which was great and once we decided on the caravan he passed us over to Charlotte who went though our finance and once this process was done we said we would be back in 6 weeks and throughout that whole time Charlotte kept in contact with us and if we had any questions or wanted to buy something extra she always got back to us very quickly and always just so friendly and lovely once we arrived to take our caravan home Liam was there ready to show us how everything worked and was happy to keep repeating him self so it could sink in for us to remember/learn which made it so much easier and more comfortable and again Liam was amazing with our little one chatting to him he did a amazing hand over to my husband and myself could not be anymore happier with the service amazing people from start to end and said they are only a phone call way if we need any more help thank you so much Liam and Charlotte for making our new adventure even more special:) Dean & Hannah

18 December 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you so much for your lovely review.
We are thrilled that you are happy with your caravan and the service that you received.
We aim to make each customer feel special and we are glad me a achieved that with you and your family.
Thank you again.

Rated 5 out of 5 stars

Outstanding servise

Outstanding servise, every detail taken care off. Nothing was to mich trouble. Never seem such a well prepared caravan. Very knowledgable and professional staff. When its time for us to change our caravan again, there is no question, we will be back.

3 December 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thanks for your great review Graham. It was our pleasure to meet you and help you with your recent purchase.
We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Swift Corniche

Having seen the caravan that we were interested in on the internet we made an appointment to view it . Liam met us and answered any questions we had . He was knowledgeable and extremely helpful . A few things needed addressing and Liam told us everything would be done to our satisfaction. We collected the caravan a couple of weeks later and we were very happy with the results.
We are very impressed with this family run business and the smooth and easy purchase of our caravan. Also thank you to the cleaner who gave the caravan an immaculate clean .

26 October 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for taking the time to leave a review we appreciate it.
Our standards are very high and we take time to make sure that you are happy and satisfied with your caravan
All caravans are deep cleaned on arrival and again prior to handover and we are thrilled that you were happy with the standard.

Rated 5 out of 5 stars

Great service.

From helping us find our new to us caravan to picking it up this morning Liam and the rest of the staff have been beyond helpfull.No pressure sales, only good advice with a very pleasant attitude meant our decision to move from a motorhome to a caravan was easy.Excellent handover with everything demonstrated before we took it away. Highly Recommended.

12 October 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Hi Stephan, Lovely to meet you both today. We are so pleased that you are happy with your new caravan and our service. Good Luck with your caravan and we hope you enjoy your trips away

Rated 5 out of 5 stars

we are delighted with the sales and…

we are delighted with the sales and after sales service,and a special thanks to all the staff who went out of their way to help us ...highly recommended

5 October 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you Carole for taking the time to leave a review noting your great experience. Great service and looking after our customers is our standard.

Rated 5 out of 5 stars

Picked up our caravan on Sunday

Picked up our caravan on Sunday, the whole process from viewing to collection was seamless. Liam is a real asset, knowledgeable, calm, not pushy at all. Handover was excellent, I would have no question about recommending Tees Valley. Well done to all for making the process pleasurable.

2 October 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thank you for your great review. Our aim is to make sure that all customers are happy and comfortable with the sales process and aftersales handover. We are happy that you enjoyed your experience.

Rated 5 out of 5 stars

Trouble free Purchase

Tees Valley Caravans have been a pleasure to deal with. For me the main reason was no pushy sales tactics. Liam was approachable, knowledgeable and had a very laid back approach. I would have no hesitation in recommending Tees Valley Caravans and would definitely purchase my next caravan from them.

30 September 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Hi Oliver, Thanks for taking the time to leave a review. It was our pleasure to deal with you. Our focus is on customer satisfaction

Rated 5 out of 5 stars

Caravan PurchaseJust purchased a touring caravan from…

Just purchased a touring caravan from Tees Valley they had good choice within our budget and sales person Liam was very patient and helpful explaining everything at the handover. I would definitely recommend Tees Valley caravans for anyone looking for a caravan or motor home. Excellent service

26 September 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Thanks for your review Joanne. We try to cater for all budgets and source specific vehicles for those that require something. Happy Caravanning !!

Rated 5 out of 5 stars

1st Class Service

Bought our first ever caravan from Tees Valley Caravans and found their service to be first class. Liam knows his stuff when is comes to caravans and his handover was excellent. As first time caravaners, he explained everything we needed to know and our questions were answered very professionally. We are now looking forward to our first 'proper' weekend away. Thanks again to Liam and the Team. John & Rose

9 September 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Rose, Thank you for taking the time to leave a review. We are so happy to hear that you were happy with the service you received from Liam and the team. Enjoy your new caravan :)

Rated 5 out of 5 stars

Amazing service and so punctual with…

Amazing service and so punctual with everything.

Thankyou so much for making our journey into owning our first caravan a total pleasure and easy to understand

Will definitely recommend

18 September 2022
Unprompted review
Tees Valley Caravans Ltd logo

Reply from Tees Valley Caravans Ltd

Julian, It was our pleasure to assist you with your new caravan.
We hope you enjoy your times away.

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