Teffie Reviews 

78
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products delicious and yummy, often describing them as a favorite treat. Many appreciate that the products are healthy, natural, and a guilt-free alternative to traditional sweets. People also value them as a filling, convenient snack providing energy, suitable for various dietary needs, including allergies. Reviewers frequently highlight the products as excellent, well-made, and a great find. Consumers express strong loyalty, frequently stating their intention to repurchase and stock up on these beloved items.

What people talk about most

Product

People report positive experiences with the product, often describing it as delicious, healthy, and a great... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as delicious, natural,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They taste nicely and yummy , my favs being chocolate dates and cinnamon raisins and good they don’t contain all those bad processed ingredients! Since they use some maple syrup and coconut sugar su... See more

Rated 4 out of 5 stars

Great experience. really nice product. the only thing that may hold me back from ordering regularly would be the cost. as much as I enjoy them, it's a bit out of my budget.

Rated 5 out of 5 stars

Honestly one of the only ‘natural’ sugar sweets that I truly love and come back to! My local Planet Organic was always out of stock of my favourite chocolate date flavour so I’ve ended up just taking... See more

Rated 5 out of 5 stars

Absolutely love these. I have the chocolate date one - I’m on GLP medication and I use these as a healthy snack as part of my calorie and macro tracking. They are truly delicious. My partner puts one... See more


Company details

  1. #58 of 72 best companies in Food producer

Written by the company

Teffies are intentionally different. Frustrated by so-called “healthy” snacks packed with ultra-processed foods (UPFs), our founder Jessica set out to create something better—a truly nourishing treat. After discovering the health benefits of teff during a trip to Ethiopia, Jessica baked the original Teffie recipe in her family kitchen. An indulgent, on-the-go snack made with teff, and packed full of goodness. Free from allergens and artificial sweeteners and flavourings, Teffie lets you enjoy a snack that’s as wholesome as it is delicious.


Contact info

  • The Teff Creations Company, China Works, 100 Black Prince Road, SE1 7SJ, London, United Kingdom

  • hello@teff.me
  • teff.me

4.5

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(78)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly one of the only ‘natural’…

Honestly one of the only ‘natural’ sugar sweets that I truly love and come back to! My local Planet Organic was always out of stock of my favourite chocolate date flavour so I’ve ended up just taking out a subscription direct from Teffie! I also met the lovely founder at Taste of London which supported my buy-in to the brand even more :)

29 July 2025
Rated 5 out of 5 stars

Excellent stuff

Excellent stuff! So delicious and amazing service. My package arrived on time. I am gluten and soy free and this is the perfect on the go snack for me. Thank you Teffie 🍪

10 June 2025
Unprompted review
Rated 2 out of 5 stars

Healthy Snack BUT needs to list allergens it is free from

Great to have a healthy snack for teen with food allergy however none of your packaging indicates which allergens the snack is free from and so unable to give it to teen after all - disappointing as thought it was nut free!

17 May 2025
Teffie logo

Reply from Teffie

Thank you so much for your feedback. We're really sorry to hear that you weren’t able to give our snack to your teen.

We’d like to reassure you that while our products do not contain nuts as an ingredient and are made in our nut-free bakery, current UK packaging regulations mean we’re not permitted to label it as "nut free" unless we can guarantee the complete absence of any risk of cross-contamination throughout the entire supply chain. This is a precautionary measure to ensure the highest level of safety for those with severe allergies.

We are working towards guaranteeing nut-free status with our suppliers and hope to add this to our packaging soon.

Rated 1 out of 5 stars

Parcel hasn’t arrived

Parcel hasn’t arrived, Evri sent image of wrong door and wrong parcel

20 May 2025
Teffie logo

Reply from Teffie

Hi Lisa,

We are so sorry to hear about the issue with your delivery. Please rest assured that we’re already looking into this with Evri as a priority.

In the meantime, we’d love to get this resolved for you as quickly as possible. Could you please email us at hello@teffie.me or send us a direct message with your order number and preferred resolution (replacement or refund)? We’re here to help and will make sure this is sorted for you promptly.

Team Teffie

Rated 5 out of 5 stars

Great customer service

Evri damaged my order 'beyond repair'. I contacted Teffie and a new pack od delicious treats was sent by next day special delivery. Superb customer service and great tasting and healthy snack.

11 March 2025
Rated 5 out of 5 stars

Great snack post workout

Great snack post workout. Keeps me nice and energised. Also chocolate date and chocolate orange my fav to eat in the evenings

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Great healthy snacks that I love…

Great healthy snacks that I love keeping in my bag so I can ensure I have something tasty wherever I go! Always struggle when I’m out and about to get a healthy snack so these are great to keep on me!

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Food covered in mould and no response from Teffie.

I also met the team at the Spirit of Christmas and bought a selection box. Most were very tasty, but when I bit into one, it tasted disgusting. When I turned the bar over, it was covered in mould underneath. I have contacted Teffie twice now, but have not received a single word from them. I think this lack of customer care is appalling, particularly when it comes to food items. I would not trust them now

12 January 2025
Unprompted review
Teffie logo

Reply from Teffie

We are very sorry to hear about your experience with one of our products and for the lack of response to your messages. We are surprised to hear this as we have not received any communications in our inbox and are currently investigating this.

We take product quality and safety very seriously, and if your products are within the best before date, they should not be mouldy.

We would like to investigate this further, please get in touch with us via hello@teffie.me and we will amend this.

Rated 5 out of 5 stars

Delicious, Guilt-Free Snacks

After meeting the team at Spirit of Christmas and sampling the delicious cookies, I have now subscribed and receive a delivery once a month. Very handy as a guilt- free, healthy and tasty mid morning or afternoon snack. What really appealed to me was the amount of iron in each of the plain chocolate ones. I love getting my little delivery once per month, it could not be simpler.

14 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look