TEGS Tools & Machinery Reviews 

191
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Dealing with Tegs has become my preferred go to for tools. Always a fair price and awesome service. Never had issues with deliveries or follow up. Perhaps you might find a slight lower price, i... See more

Rated 5 out of 5 stars

top of the line great place to buy from online no issues saw arrived as expected best deal period 10" cordless milwaukee miter saw tool only $499.00 can't get it on sale for less than $600 tool only I... See more

Rated 5 out of 5 stars

Excellent experience! I ordered the 20 gallon parts washer to use as a sink in my pottery studios. It's so perfect! I thought it was orange on the site but when I opened up the box, it was the most... See more

Company replied

Rated 5 out of 5 stars

Had a bit of an ordering mishap with Tegs, but they made it right. Completely satisfied. I order a lot of tools online and most other retailers would have just gone and cancelled my order a... See more

Company details

  1. Tool shop
  2. also in
  3. Hardware Shop
  4. Safety and work wear
  5. Woodworking Supply Shop

Information provided by various external sources

Whatever you're looking for, you'll find it here. We carry all the top brands, and are your go-to store for hard-to-find tools. Shop in-store or online!


Contact info

4.2

Great

TrustScore 4 out of 5

191 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(191)

7 reviews in the last 12 months

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Rated 3 out of 5 stars

Excellent tool quality. Service slipping?

Excellent tool quality. Service not so hot lately. I came in 3 times recently as it took me a bunch of figuring to determine which toolbox system was going to work for my needs. On all 3 occasions, nobody came out from behind the desk or even asked if I needed help. This has not been the pattern here in the past but after 3 visits, this pattern is worth commenting on.
I'm finding the store a little fuller each time I come and a little less organized.
I will keep coming to Teg's. And I willingly pay more at Teg's because I want the small business service and I know that costs. But please, don't tempt me to go elsewhere when the guys don't seem engaged.

10 April 2019
Unprompted review
TEGS Tools & Machinery logo

Reply from TEGS Tools & Machinery

Hi Dan, my sincerest apologies if we're not working up to our standards. I appreciate the feedback and we'll work hard to improve your in store experience.

Rated 1 out of 5 stars

Put my order on March 17

Put my order on March 17, the expense was on my Visa card on March 18. I had to send an e-mail on March 26 to have any news about the shipment. They ship on March 26. To much time between
my order and shipment...
As the tracking on Canada post web site don't move since March 26.
I call them (April 2) and they said I had to contact you (April 3), so you can ask for an investigation by Canada post. April 10, no news yet!!!!

10 April 2019
Unprompted review
TEGS Tools & Machinery logo

Reply from TEGS Tools & Machinery

Hi Pierre, we're sorry for the inconvenience. We're working with Canada Post to locate the package and have opened a ticket with them. We emailed you yesterday to let you know that we are working on a resolution and have been following up with CP daily.

Rated 5 out of 5 stars

Have bought tools from Tegs for years

Have bought tools from Tegs for years. Never a problem getting what i needed and if it wasn't available due to stock they would get the product in as soon as possible for me.
Always competitive pricing.

10 April 2019
Unprompted review
Rated 5 out of 5 stars

I purchased a skilsaw table saw/stand…

I purchased a skilsaw table saw/stand combo. The stand was found to be not in stock at that time. TEGS informed me immediately of the situation, gave me a delivery date for the combo and met that date.

12 March 2019
Unprompted review
Rated 5 out of 5 stars

Bought an RZ Mask online with an in…

Bought an RZ Mask online with an in store pickup. The staff at the store encouraged me toi try it on and the it fit prior to leaving. I was glad I did, because I had chosen the wrong size and style for me. They were super helpful and patient. The prices were competitive. Would recommend to anyone, both online and in store sales reps were great to deal with

4 March 2019
Unprompted review

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