Teifihealth Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional medical team for creating a welcoming, calm, and reassuring environment during visits. People also appreciate the efficient online booking system and prompt appointments that provide quick access to necessary healthcare services without delays. Reviewers highlight that doctors take plenty of time to listen carefully to concerns and explain medical results thoroughly. Some reviewers were not happy with occasional communication gaps after booking or felt that certain treatments did not provide a complete solution. A few consumers noted that follow-up details could sometimes be clearer to help them understand the next steps in their care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that receptionists and medical... See more

Service

Reviewers highlight positive aspects of service, consistently praising the welcoming environment, prompt... See more

Customer service

Consumers find customer service to be positive, highlighting helpful receptionists and thorough... See more

User experience

Reviewers mention deep satisfaction regarding their user experience, highlighting clean surroundings and... See more

Booking process

People report high satisfaction with the booking process, highlighting a super easy and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The appointment started on time. The staff with whom I had contact were pleasant,polite and professional. Most people don’t like or enjoy going to see the doctor,but the building was well looked af... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already ha... See more


Company details

  1. Clinic

Written by the company

Private Health Services in West Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(362)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Teifihealth reception staff are very…

Teifihealth reception staff are very welcoming and the waiting room is comfortable and relaxing.
Dr Howells is considerate and caring and takes time to listen to concerns, explain results and ways forward.
Visiting Teifihealth has been reassuring and in all a positive experience.
I would visit again and recommend.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

All the staff give a warm welcome

All the staff give a warm welcome and put you at ease. The consultation with the Advanced Practitioner was comprehensive and time was given to answer and ask questions. I felt fully informed and happy with the decision I made in regard to treatment

18 August 2025
Unprompted review
Rated 5 out of 5 stars

A friendly, professional service

Teifi health provide a professional, approachable and friendly service. There is convenient parking and a stylish, comfortable environment. I have no negative comment to make, only positive feedback.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

No fuss approach to care

A calm, airy reception with friendly greetings on arrival. Bright and clean environment.
Procedure carried out after discussion with the GP.
Aftercare instructions received and an indication I might need
needed repeat visit after 4 weeks.
I've waited a couple of years to have procedure done and I'm very happy with the 'no fuss' approach.
Pricing structure was clear and I knew the potential cost from outset.
On a personal note, I feel so much happier and will use Teifi Health again

29 July 2025
Rated 5 out of 5 stars

Quick to get an appointment

Quick to get an appointment. I was listened to and my concerns were understood.
I was referred quickly. It was explained what would happen when staff were on holiday and that I would not be left without staff to take things forward, or explain things to me.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience at Iechyd Teifi…

A great experience at Iechyd Teifi Health. Greeted by Marian who is always so friendly and approachable. Lovely and welcoming environment. Saw a Doctor that specialises in joints and muscles and managed to get a diagnosis in one 20minute session. The 3 members of staff I saw Marian, Rhian and Doctor Burtenshaw were great! Highly recommend!! Diolch.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

How a GP service should be

Full consultation. No rushing. Listened to concerns and explained well the worries I had. The NHS has so many pressures and not enough resources, so it is reassuring I can access this service.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

The patients interest comes first

A few days ago, I had reason to visit Iechyd Teifi Health for a consultation with Dr Beth Howells. In every respect the service provided was exemplary. The arrangements were very easily made, - and without any delay. Efficient and friendly. It is a great comfort to know that such an excellent professional medical service is available. May it long continue.

25 July 2025
Unprompted review

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